Details
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Type:
Exterior Panels (8 Weeks)
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Status: Parts ordered
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Plot:20
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Model:Chamonix
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Serial:015662H
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Size:39x12
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Part Number:SD 1 DAY
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Status Colour:
Parts ordered
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Supplier:Misc
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Ordered By?:DT
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Park_Company:Webland Farm Holiday Park
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Park_Code:WEBL01
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Park_Contact:Claire
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Park_Phone:01364 73273 - 07886868374
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Park_Postcode:TQ10 9EX
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Additional Contact Details:Sharon Luscombe - sharon@weblandfarm.co.uk
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Satisfaction note signed:No
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:Accepted
Description
Hi there again Claire
Please refer to the details below. This is for plot C20 Swift Chamonix 39ft x 12ft serial number 015662H.
As and when Duncan and Steve are around could they check this out for a quote. Again I have suggested that they register the issue with the Insurance company at this stage explaining that the Park Manager will be getting a quote through.
Kind regards Sharon.
Hi Sharon, thank you for your help and advice. Please find attached pictures of the damaged area. Basic facts are at around 1630 last night I opened the door and a very strong squally wind gust pulled the door from my hand and slammed it against the van where the handle caused the damage
Please refer to the details below. This is for plot C20 Swift Chamonix 39ft x 12ft serial number 015662H.
As and when Duncan and Steve are around could they check this out for a quote. Again I have suggested that they register the issue with the Insurance company at this stage explaining that the Park Manager will be getting a quote through.
Kind regards Sharon.
Hi Sharon, thank you for your help and advice. Please find attached pictures of the damaged area. Basic facts are at around 1630 last night I opened the door and a very strong squally wind gust pulled the door from my hand and slammed it against the van where the handle caused the damage
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Mr & Mrs T Horne | |
| Park_Postcode | TQ10 9EX | |
| Park_Email | jill@weblandfarm.co.uk sharon@weblandfarm.co.uk will@weblandfarm.co.uk | |
| Park_Phone | 01364 73273 | |
| Park_Code | WEBL01 | |
| Park_Key_Account | No | |
| Park_Address2 | Avonwick | |
| Park_City | South Brent | |
| Park_Address | Webland Farm Holiday Park |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Duncan Thomson [ duncan ] | Charleen Sibley [ charleen sibley ] |
| Attachment | SD Email quote.png [ 378577 ] |
Hide
Duncan Thomson
added a comment -
Permalink
Sent this over to SD for a quote
Show
Duncan Thomson
added a comment - Sent this over to SD for a quote
Hi Duncan,
Thank you for your email
This would be charged at £305+vat.
Kind regards,
Chris
Thank you for your email
This would be charged at £305+vat.
Kind regards,
Chris
Show
Duncan Thomson
added a comment - Hi Duncan,
Thank you for your email
This would be charged at £305+vat.
Kind regards,
Chris
| Attachment | QUOT-3914.pdf [ 378601 ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Duncan Thomson [ duncan ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Attachment | Quote sent.png [ 378602 ] |
Quote sent to park
Show
Duncan Thomson
added a comment - Quote sent to park
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Manufacturer | SD |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
From: Roger Tollervey <rogertollervey@hotmail.com>
Sent: Tuesday, April 2, 2024 3:53 PM
To: Adam Lerwill <Adam.Lerwill@surfbay.co.uk>
Cc: Sharon Luscombe <sharon@weblandfarm.co.uk>; Michael Churm <Compassclaims@uk.sedgwick.com>
Subject: Your quote ref quot 3914
Thank you for your quote forwarded to me by Sharon at Weblands park for repair of damage to my Swift chamois caravan caused by impact from the door handle.
I have now received authorisation from the insurance company to proceed with the repair and I am happy to do so on the understanding that the damage to the van is more than just cosmetic, in that impact has caused a hole which has exposed the inner fibrous insulating material and the repair therefore needs to be permanent and weatherproof.
I hope this email is sufficient authorisation for you to proceed with instructing your subcontractor to proceed but I would wish to be present before work starts and would therefore ask for at least two days notice of the start of work. My mobile number is 07771873614.
Very best wishes
Roger Tollervey
Sent: Tuesday, April 2, 2024 3:53 PM
To: Adam Lerwill <Adam.Lerwill@surfbay.co.uk>
Cc: Sharon Luscombe <sharon@weblandfarm.co.uk>; Michael Churm <Compassclaims@uk.sedgwick.com>
Subject: Your quote ref quot 3914
Thank you for your quote forwarded to me by Sharon at Weblands park for repair of damage to my Swift chamois caravan caused by impact from the door handle.
I have now received authorisation from the insurance company to proceed with the repair and I am happy to do so on the understanding that the damage to the van is more than just cosmetic, in that impact has caused a hole which has exposed the inner fibrous insulating material and the repair therefore needs to be permanent and weatherproof.
I hope this email is sufficient authorisation for you to proceed with instructing your subcontractor to proceed but I would wish to be present before work starts and would therefore ask for at least two days notice of the start of work. My mobile number is 07771873614.
Very best wishes
Roger Tollervey
Show
Duncan Thomson
added a comment - From: Roger Tollervey < rogertollervey@hotmail.com >
Sent: Tuesday, April 2, 2024 3:53 PM
To: Adam Lerwill < Adam.Lerwill@surfbay.co.uk >
Cc: Sharon Luscombe < sharon@weblandfarm.co.uk >; Michael Churm < Compassclaims@uk.sedgwick.com >
Subject: Your quote ref quot 3914
Thank you for your quote forwarded to me by Sharon at Weblands park for repair of damage to my Swift chamois caravan caused by impact from the door handle.
I have now received authorisation from the insurance company to proceed with the repair and I am happy to do so on the understanding that the damage to the van is more than just cosmetic, in that impact has caused a hole which has exposed the inner fibrous insulating material and the repair therefore needs to be permanent and weatherproof.
I hope this email is sufficient authorisation for you to proceed with instructing your subcontractor to proceed but I would wish to be present before work starts and would therefore ask for at least two days notice of the start of work. My mobile number is 07771873614.
Very best wishes
Roger Tollervey
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Attachment | SD Booked.png [ 378900 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
3s | 1 | Duncan Thomson | 27/Mar/24 11:54 AM | |||||
|
1h 31m | 1 | Duncan Thomson | 27/Mar/24 1:26 PM | |||||
|
4s | 1 | Duncan Thomson | 27/Mar/24 1:26 PM | |||||
|
3m 21s | 1 | Duncan Thomson | 27/Mar/24 1:29 PM | |||||
|
1s | 1 | Duncan Thomson | 27/Mar/24 1:29 PM | |||||
|
6d 6h 32m | 1 | Duncan Thomson | 02/Apr/24 9:01 PM | |||||
|
7m 19s | 1 | Duncan Thomson | 02/Apr/24 9:09 PM |
