Quotes
  1. Quotes
  2. QUOT-3958

Transport damage to rear bargeboard and door-side rear guttering

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Work Completed
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Plot:
          40
        • Model:
          Loire
        • Serial:
          045055H
        • Size:
          35x12 3B
        • Part Number:
          1721963 x 1
        • Part Number 2:
          1721964 x 1
        • Parts Required (others):
          Hide
          1722004 x 1
          1722005 x 1
          Show
          1722004 x 1 1722005 x 1
        • Status Colour:
          Work Completed Work Completed
        • Park_Company:
           Tencreek Holiday Park
        • Park_Code:
          TENC01
        • Park_Phone:
          01503262447
        • Park_Postcode:
          PL13 2JR
        • Satisfaction note signed:
          No
        • Park_Key_Account:
          Yes
        • SLA Status:
        • Quote outcome:
          None
        1. IMG_0814.jpg
          196 kB
        2. IMG_0815.jpg
          154 kB
        3. IMG_0816.jpg
          95 kB
        4. IMG_0817.jpg
          155 kB
        5. IMG_0818.jpg
          83 kB
        6. Parts Ordered.png
          203 kB
        7. worksheet issued.png
          49 kB

          Issue Links

          Customer Problem with

          Exterior Panels (8 Weeks) - Exterior Panels QUOT-3885 Transport damage to the bottom of the panel by the rear door.

          • Normal - Normal Priority
          • Assessment Sheet Issued

            Activity

            Ascending order - Click to sort in descending order
            Duncan Thomson created issue -
            Duncan Thomson made changes -
            Field Original Value New Value
            Park_Postcode PL13 2JR
            Park_Phone 01503262447
            Park_Code TENC01
            Park_Key_Account Yes
            Park_City West Looe
            Park_Address Polperro Road
            Duncan Thomson made changes -
            Attachment IMG_0814.jpg [ 381557 ]
            Attachment IMG_0815.jpg [ 381558 ]
            Attachment IMG_0816.jpg [ 381559 ]
            Attachment IMG_0817.jpg [ 381560 ]
            Attachment IMG_0818.jpg [ 381561 ]
            Duncan Thomson made changes -
            Attachment Parts Ordered.png [ 381563 ]
            Duncan Thomson made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Duncan Thomson made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Duncan Thomson made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            Parts placed on order with swift but have removed bargeboard from Swift Moselle in Showroom 043953H
            as we need this completed this week
            Show
            Duncan Thomson added a comment - Parts placed on order with swift but have removed bargeboard from Swift Moselle in Showroom 043953H as we need this completed this week
            Duncan Thomson made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
            Plot
            Duncan Thomson made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Size 35x12 3B
            Work Scheduled 14/May/24
            Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
            Duncan Thomson made changes -
            Attachment worksheet issued.png [ 381577 ]
            Duncan Thomson made changes -
            Times Scheduled 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            worksheet issued
            Show
            Duncan Thomson added a comment - worksheet issued
            Hide
            Permalink
            Claire Folland added a comment -
            2 x bargeboard caps received, waiting for bargeboards, these need to be fitted to the moselle in the showroom
            Show
            Claire Folland added a comment - 2 x bargeboard caps received, waiting for bargeboards, these need to be fitted to the moselle in the showroom
            Duncan Thomson made changes -
            Project Good Will [ 10454 ] Quotes [ 10020 ]
            Key GW-10425 QUOT-3958
            Workflow Pre-Owned Ver 2.5 [ 256218 ] Quotes ver 3.1 [ 257055 ]
            Quote outcome None [ 12253 ]
            Duncan Thomson made changes -
            Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            To be invoiced along with Quot-3885 to Ventura Transport
            Parts - 303.76
            Labour - 120.00
            Show
            Duncan Thomson added a comment - To be invoiced along with Quot-3885 to Ventura Transport Parts - 303.76 Labour - 120.00
            Duncan Thomson made changes -
            Link This issue Customer Problem with QUOT-3885 [ QUOT-3885 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            replacement bargeboards received and issued worksheet to be fitted back to van in showroom
            Show
            Duncan Thomson added a comment - replacement bargeboards received and issued worksheet to be fitted back to van in showroom
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		6m 22s 1 Duncan Thomson 13/May/24 10:49 AM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		1s 1 Duncan Thomson 13/May/24 10:49 AM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		6s 1 Duncan Thomson 13/May/24 10:49 AM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		2m 50s 1 Duncan Thomson 13/May/24 10:52 AM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		2m 45s 1 Duncan Thomson 13/May/24 10:54 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		6m 5s 1 Duncan Thomson 13/May/24 11:01 AM
            Engineer Scheduled Engineer Scheduled Work Completed Work Completed
            		44d 49m 1 Duncan Thomson 26/Jun/24 11:50 AM

              People

              • Assignee:
                Duncan Thomson
                Reporter:
                Duncan Thomson
              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Work Scheduled: