Details
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Type:
Exterior Panels (8 Weeks)
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Status: Quotation accepted
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Model:Rio Premier
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Serial:WB7535/010
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Size:37x12
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Status Colour:
Quotation accepted
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Supplier:Willerby
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Ordered By?:DT
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Park_Company:Mr and Mrs G J Monk
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Park_Code:PCMONK01
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Park_Postcode:WR13 6BH
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Satisfaction note signed:No
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:Accepted
Description
Good Afternoon,
We have a static caravan located at Ruda Holiday Park in Croyde.
Unfortunately a motorhome recently backed into our static caravan and damaged the gable end panels.
Are you able to perform repairs to static caravans? If so, would you be prepared to visit the site of the static caravan with a view to assessing the repairs required and providing a quote to carry out the work. The work will be paid for through the motor home drivers insurance.
Regards,
Gavin and Rachel Monk.
We have a static caravan located at Ruda Holiday Park in Croyde.
Unfortunately a motorhome recently backed into our static caravan and damaged the gable end panels.
Are you able to perform repairs to static caravans? If so, would you be prepared to visit the site of the static caravan with a view to assessing the repairs required and providing a quote to carry out the work. The work will be paid for through the motor home drivers insurance.
Regards,
Gavin and Rachel Monk.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact |
| Park_Phone |
| Attachment | SCL Quote 2023 (Aftersales) 23-10-2024 23 October 2024 (3).pdf [ 391141 ] |
| Attachment | QUOT-4033.pdf [ 391142 ] |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Duncan Thomson [ duncan ] | Charleen Sibley [ charleen sibley ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Duncan Thomson [ duncan ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Manufacturer | Willerby |
quote sent to customer
2 engineers 1 day plus tower
2 engineers 1 day plus tower
Show
Duncan Thomson
added a comment - quote sent to customer
2 engineers 1 day plus tower
gavinmonk49@gmail.com - customer email address if needed.
Show
James Eginton
added a comment - gavinmonk49@gmail.com - customer email address if needed.
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Attachment | SurfBay Quote 4033.pdf [ 397889 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
36m 30s | 1 | Duncan Thomson | 23/Oct/24 10:40 PM | |||||
|
4s | 1 | Duncan Thomson | 23/Oct/24 10:40 PM | |||||
|
16s | 1 | Duncan Thomson | 23/Oct/24 10:40 PM | |||||
|
13s | 1 | Duncan Thomson | 23/Oct/24 10:41 PM | |||||
|
127d 3h 10m | 1 | Duncan Thomson | 28/Feb/25 12:51 AM | |||||
|
16s | 1 | Duncan Thomson | 28/Feb/25 12:51 AM |
The serial number of our van is WB7535/010
Additional information is:
Stock number: 016839
Make: Willerby
Model: Rio Premier
Model year: 2015
Year of manufacture: 2014
Width 12ft
Length 37ft
Double glazing
Central heating.
I hope this helps. Please let me know if you need any further information.
Cheers,
Gavin.