Details
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Type:
Exterior Panels (8 Weeks)
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Status: Work Completed
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Plot:23
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Model:Biarritz
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Serial:032542H
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Size:35x12
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Part Number:1721964 BARGEBOARD 12' REAR RH RAL 7016 Incl Brkt - To Drg Sht00949
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Status Colour:
Work Completed
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Supplier:Swift
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Ordered By?:DT
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Park_Company:Meadowlee Caravan Park
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Park_Code:MEAD03
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Park_Phone:01934 633310
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Park_Postcode:BS22 9XE
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Additional Contact Details:Present owners MR MICHAEL WARD & MRS SUZANNE WARD
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Invoice Number:491054
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Satisfaction note signed:Yes
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Park_Key_Account:Yes
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:Accepted
Description
Photos of CARAVAN 23 @ MEADOW LEE ( Micheal & Sue WARD ) SWIFT BIARRITZ .
Tree fallen onto Caravan in storms over night - 6/12/24 - 7/12/24
Please arrange claim form to be sent a s a p . Damage to Caravan panels , roof & guttering.
Mr & Mrs Mike & Sue Ward staying in their caravan at the time of the incident .
Tree Surgeon called out emergency to clear as much as possible get weight off roof , get branches off away from
panels & guttering to prevent further damage & make best as possible situation in the continuing high winds & on going gales forecast .
Many thanks
Lisa 07801 734823
Tree fallen onto Caravan in storms over night - 6/12/24 - 7/12/24
Please arrange claim form to be sent a s a p . Damage to Caravan panels , roof & guttering.
Mr & Mrs Mike & Sue Ward staying in their caravan at the time of the incident .
Tree Surgeon called out emergency to clear as much as possible get weight off roof , get branches off away from
panels & guttering to prevent further damage & make best as possible situation in the continuing high winds & on going gales forecast .
Many thanks
Lisa 07801 734823
Activity
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | Accepted [ 12254 ] | None [ 12253 ] |
| Assignee | Duncan Thomson [ duncan ] | Charleen Sibley [ charleen sibley ] |
| Part Number 2 | E053312 VANITY UNIT REAR SUPPORT |
| Part Number | E061050 VANITY UNIT TOP |
| Issue Type | Bedroom Furniture (8 Weeks) [ 34 ] | Exterior Panels (8 Weeks) [ 26 ] |
| Description |
Hi Claire ,
SWIFT BIARRITZ . Meadow Lee 23 Serial no : SO 3896212 35 x12 2 bed . Photos below - MASTER BEDROOM . Shelve / unit has broken away from Wall Panel . No damage to Wall panel but the top is damaged . Please quote for replacement & Engineer to REFIX securely . A s a p folks are upset . Present owners MR MICHAEL WARD & MRS SUZANNE WARD . Please call me Many thanks Lisa. |
| Description |
Photos of CARAVAN 23 @ MEADOW LEE ( Micheal & Sue WARD ) SWIFT BIARRITZ .
Tree fallen onto Caravan in storms over night - 6/12/24 - 7/12/24 Please arrange claim form to be sent a s a p . Damage to Caravan panels , roof & guttering. Mr & Mrs Mike & Sue Ward staying in their caravan at the time of the incident . Tree Surgeon called out emergency to clear as much as possible get weight off roof , get branches off away from panels & guttering to prevent further damage & make best as possible situation in the continuing high winds & on going gales forecast . Many thanks Lisa 07801 734823 |
| Part Number | 1721964 BARGEBOARD 12' REAR RH RAL 7016 Incl Brkt - To Drg Sht00949 |
| Summary | Quote to repair storm damage | Quote to repair storm damage - DS Rear Bargeboard |
Hide
Duncan Thomson
added a comment -
Permalink
worksheet issued for assessment
Show
Duncan Thomson
added a comment - worksheet issued for assessment
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 15/Jan/25 | |
| Assignee | Charleen Sibley [ charleen sibley ] | Duncan Thomson [ duncan ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Attachment | IMG_3824.jpg [ 394964 ] | |
| Attachment | IMG_3825.jpg [ 394965 ] | |
| Attachment | IMG_3826.jpg [ 394966 ] | |
| Attachment | IMG_3827.jpg [ 394967 ] | |
| Attachment | IMG_3828.jpg [ 394968 ] | |
| Attachment | IMG_3829.jpg [ 394969 ] | |
| Attachment | IMG_3830.jpg [ 394970 ] | |
| Attachment | IMG_3831.jpg [ 394971 ] | |
| Attachment | IMG_3832.jpg [ 394972 ] | |
| Attachment | QUOT-4066 (1).pdf [ 394973 ] |
| Attachment | Quote sent.png [ 394974 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
quote sent to park and Spirit Claims
Show
Duncan Thomson
added a comment - quote sent to park and Spirit Claims
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Attachment | Parts Ordered.png [ 395072 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | Quote acceptance.png [ 395073 ] |
parts placed on order provisionally until we receive the full acceptance
Show
Duncan Thomson
added a comment - parts placed on order provisionally until we receive the full acceptance
Hi Claire
The insurance Company have approved the claim and have agreed to pay me directly less the excess on the policy.
Can you go ahead with the repair or do you need to submit an invoice first?
Regards
Mike
Mel will send the customer an invoice so he can pay upfront
The insurance Company have approved the claim and have agreed to pay me directly less the excess on the policy.
Can you go ahead with the repair or do you need to submit an invoice first?
Regards
Mike
Mel will send the customer an invoice so he can pay upfront
Show
Claire Folland
added a comment - Hi Claire
The insurance Company have approved the claim and have agreed to pay me directly less the excess on the policy.
Can you go ahead with the repair or do you need to submit an invoice first?
Regards
Mike
Mel will send the customer an invoice so he can pay upfront
Invoice 491903 - Paid for 15/02/2025.
Show
Melanie Woolacott
added a comment - Invoice 491903 - Paid for 15/02/2025.
Good Afternoon Clive & Lisa
I am pleased to confirm that we are happy with the repair quote provided by Surf Bay (attached).
Payment totalling £253.60, net of £50 will be made to Surf Bay subject to receipt of the final invoice and confirmation that the works have been completed to the insureds satisfaction.
Should you have any queries regarding the above, please get in touch using the details below.
Regards
Simon P. James
m: 07535 682154
e: simonjames@vision-ss.com
I am pleased to confirm that we are happy with the repair quote provided by Surf Bay (attached).
Payment totalling £253.60, net of £50 will be made to Surf Bay subject to receipt of the final invoice and confirmation that the works have been completed to the insureds satisfaction.
Should you have any queries regarding the above, please get in touch using the details below.
Regards
Simon P. James
m: 07535 682154
e: simonjames@vision-ss.com
Show
Claire Folland
added a comment - Good Afternoon Clive & Lisa
I am pleased to confirm that we are happy with the repair quote provided by Surf Bay (attached).
Payment totalling £253.60, net of £50 will be made to Surf Bay subject to receipt of the final invoice and confirmation that the works have been completed to the insureds satisfaction.
Should you have any queries regarding the above, please get in touch using the details below.
Regards
Simon P. James
m: 07535 682154
e: simonjames@vision-ss.com
| Attachment | Quote acceptance.png [ 397334 ] |
| Attachment | Quote acceptance.png [ 397334 ] |
received replacement bargeboard from swift, labelled and placed on rack, issued worksheet
Show
Claire Folland
added a comment - received replacement bargeboard from swift, labelled and placed on rack, issued worksheet
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Duncan Thomson [ duncan ] | Claire Folland [ claire ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Status | Parts in Stock [ 10031 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Charleen Sibley [ charleen sibley ] |
| Attachment | Capture.JPG [ 398497 ] |
| Attachment | CCF_000142.pdf [ 403840 ] |
complete by steve 26-3-25 worksheet attached
Show
Claire Folland
added a comment - complete by steve 26-3-25 worksheet attached
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Claire Folland [ claire ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Work Completed [ 10149 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
3s | 1 | Duncan Thomson | 23/Dec/24 11:01 AM | |||||
|
30d 11h 53m | 1 | Duncan Thomson | 22/Jan/25 10:55 PM | |||||
|
5s | 1 | Duncan Thomson | 22/Jan/25 10:55 PM | |||||
|
24m 6s | 1 | Duncan Thomson | 22/Jan/25 11:19 PM | |||||
|
1d 12h 9m | 1 | Duncan Thomson | 24/Jan/25 11:28 AM | |||||
|
1s | 1 | Duncan Thomson | 24/Jan/25 11:28 AM | |||||
|
12s | 1 | Duncan Thomson | 24/Jan/25 11:29 AM | |||||
|
44d 22h 20m | 1 | Claire Folland | 10/Mar/25 9:49 AM | |||||
|
2s | 1 | Claire Folland | 10/Mar/25 9:49 AM | |||||
|
2s | 1 | Claire Folland | 10/Mar/25 9:49 AM | |||||
|
84d 23h 34m | 1 | Claire Folland | 03/Jun/25 10:24 AM | |||||
|
2s | 1 | Claire Folland | 03/Jun/25 10:24 AM |
