Quotes
  1. Quotes
  2. QUOT-4120

some gutter clips have come away & a section of gutter is full of water & bowing

        Details

        • Type: Gutters/Downpipes/Corner Cappings (8 Weeks) Gutters/Downpipes/Corner Cappings (8 Weeks)
        • Status: Quotation accepted
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Plot:
          72
        • Model:
          Ambleside
        • Serial:
          1576040
        • Size:
          40x13
        • Status Colour:
          Quotation accepted Quotation accepted
        • Stock_Number:
          41060
        • Park_Company:
           Higher Harlyn Farm
        • Park_Code:
          HIGH01
        • Park_Contact:
          Miriam
        • Park_Phone:
          01841 520022
        • Park_Postcode:
          PL28 8SG
        • Satisfaction note signed:
          No
        • Park_Key_Account:
          Yes
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          Accepted
        1. PDF File
          CCF_002942.pdf
          421 kB
          Claire Folland
        2. PDF File
          QUOT-4120.pdf
          142 kB
          Duncan Thomson
        1. Capture.JPG
          85 kB
        2. Capture.JPG
          139 kB
        3. GUTTER 72.jpg
          448 kB
        4. GUTTER 72-2.jpg
          370 kB
        5. parts required.png
          156 kB
        6. Quote sent.png
          73 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Park_Contact Miriam
          Park_Postcode PL28 8SG
          Park_Email hhpark@btconnect.com
          Park_Phone 01841 520022
          Park_Code HIGH01
          Park_Key_Account Yes
          Park_Address2 St Merryn
          Park_City Padstow
          Park_Address Higher Harlyn Farm
          Claire Folland made changes -
          Attachment Capture.JPG [ 398192 ]
          Claire Folland made changes -
          Attachment GUTTER 72.jpg [ 398193 ]
          Attachment GUTTER 72-2.jpg [ 398194 ]
          Claire Folland made changes -
          Attachment Capture.JPG [ 398195 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from park, we fitted these back in 2023, will have a look next time we are on site
          Show
          Claire Folland added a comment - received email from park, we fitted these back in 2023, will have a look next time we are on site
          Hide
          Permalink
          Claire Folland added a comment -
          Duncan attended 13-3-25 5 x clips + 1hrs labour to fit
          removed centre length of guttering doorside to stop any further damage, have cable tied to decking
          require 5 x grey gutter clips to refit
          this should be a chargeable job due to storm damage,
          emailed Park
          Show
          Claire Folland added a comment - Duncan attended 13-3-25 5 x clips + 1hrs labour to fit removed centre length of guttering doorside to stop any further damage, have cable tied to decking require 5 x grey gutter clips to refit this should be a chargeable job due to storm damage, emailed Park
          Claire Folland made changes -
          Attachment CCF_002942.pdf [ 399802 ]
          Claire Folland made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Claire Folland made changes -
          Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
          Claire Folland made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Duncan Thomson made changes -
          Resolution Completed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Duncan Thomson made changes -
          Project Good Will [ 10454 ] Quotes [ 10020 ]
          Key GW-10703 QUOT-4120
          Workflow Pre-Owned Ver 2.5 [ 260516 ] Quotes ver 3.1 [ 261276 ]
          Quote outcome None [ 12253 ]
          Duncan Thomson made changes -
          Attachment parts required.png [ 401050 ]
          Duncan Thomson made changes -
          Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
          Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
          Duncan Thomson made changes -
          Attachment QUOT-4120.pdf [ 401051 ]
          Duncan Thomson made changes -
          Attachment Quote sent.png [ 401052 ]
          Duncan Thomson made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
          Plot
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Duncan Thomson made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Manufacturer ABI
          Duncan Thomson made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          quote sent to park
          Show
          Duncan Thomson added a comment - quote sent to park
          made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Quotation supplied Quotation supplied Quotation accepted Quotation accepted
          		1 Claire Folland 25/Mar/25 12:25 PM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		2s 1 Claire Folland 25/Mar/25 12:25 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		5s 1 Claire Folland 25/Mar/25 12:25 PM
          Parts Recieved Parts Recieved Resolved Resolved
          		4s 1 Claire Folland 25/Mar/25 12:25 PM
          Resolved Resolved Reopened Reopened
          		24d 3h 19m 1 Duncan Thomson 18/Apr/25 4:45 PM
          Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
          		5m 27s 1 Duncan Thomson 18/Apr/25 4:50 PM
          Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
          		15m 10s 1 Duncan Thomson 18/Apr/25 5:05 PM
          Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
          		6s 1 Duncan Thomson 18/Apr/25 5:05 PM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		20d 21h 24m 2 Duncan Thomson 18/Apr/25 5:05 PM
          Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
          		2s 1 Duncan Thomson 18/Apr/25 5:05 PM
          Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
          		31d 23h 53m 1 20/May/25 4:59 PM

            People

            • Assignee:
              Duncan Thomson
              Reporter:
              Claire Folland
            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated: