Quotes
  1. Quotes
  2. QUOT-4149

WILL NOT MOVE TO COMPLETE water ingress above main bedroom window

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Worksheet Issued
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Plot:
          74 bay view
        • Model:
          Moselle lodge
        • Serial:
          021676h
        • Size:
          40x13
        • Status Colour:
          Worksheet Issued Worksheet Issued
        • Stock_Number:
          33063
        • Park_Company:
           Trewince Farm Holiday Park
        • Park_Code:
          TREW02
        • Park_Phone:
          01208 812830
        • Park_Postcode:
          PL27 7RL
        • Satisfaction note signed:
          No
        • Park_Key_Account:
          Yes
        • SLA: Quote Time to:
        • SLA Status:
        • Quote outcome:
          Accepted
        1. PDF File
          QUOT-4149.pdf
          253 kB
          Duncan Thomson
        2. PDF File
          Surf Bay1.pdf
          1.97 MB
          Duncan Thomson
        1. Parts Ordered.png
          89 kB
        2. parts required.png
          62 kB
        3. screenshot-1.png
          34 kB
        4. screenshot-2.png
          38 kB
        5. Screenshot 2025-06-02 122014.png
          179 kB
        6. Screenshot 2025-06-02 122319.png
          75 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Park_Postcode PL27 7RL
          Park_Email enquiries@trewincefarm-holidaypark.co.uk
          Park_Phone 01208 812830
          Park_Code TREW02
          Park_Key_Account Yes
          Park_Address2 St Issey
          Park_City Wadebridge
          Park_Address Trewince Farm Holiday Park
          Claire Folland made changes -
          Attachment Screenshot 2025-06-02 122014.png [ 403756 ]
          Claire Folland made changes -
          Attachment Screenshot 2025-06-02 122319.png [ 403757 ]
          Claire Folland made changes -
          Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
          Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from customer, issued assessment sheet
          Show
          Claire Folland added a comment - received email from customer, issued assessment sheet
          Duncan Thomson made changes -
          Attachment parts required.png [ 407726 ]
          Duncan Thomson made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
          Plot
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          quote sent to customer
          Show
          Duncan Thomson added a comment - quote sent to customer
          Duncan Thomson made changes -
          Attachment QUOT-4149.pdf [ 407727 ]
          Duncan Thomson made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Manufacturer Swift
          Duncan Thomson made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          Duncan Thomson made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          Quote accepted
          Show
          Duncan Thomson added a comment - Quote accepted
          Duncan Thomson made changes -
          Attachment Surf Bay1.pdf [ 407913 ]
          Duncan Thomson made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Duncan Thomson made changes -
          Attachment Parts Ordered.png [ 407915 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          parts placed on order with swift
          Show
          Duncan Thomson added a comment - parts placed on order with swift
          Hide
          Permalink
          James Eginton added a comment -
          Diana chasing an update, have emailed Swift as ETA was end of September but no update on portal.
          Show
          James Eginton added a comment - Diana chasing an update, have emailed Swift as ETA was end of September but no update on portal.
          James Eginton made changes -
          Attachment screenshot-1.png [ 409340 ]
          James Eginton made changes -
          Attachment screenshot-2.png [ 409341 ]
          Hide
          Permalink
          James Eginton added a comment -
          Parts should be arriving with us next week.
          Show
          James Eginton added a comment - Parts should be arriving with us next week.
          Hide
          Permalink
          James Eginton added a comment -
          Parts received, labelled and worksheet printed.
          Show
          James Eginton added a comment - Parts received, labelled and worksheet printed.
          James Eginton made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          James Eginton made changes -
          Assignee Claire Folland [ claire ] James Eginton [ james ]
          made changes -
          Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
          made changes -
          Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
          Assignee James Eginton [ james ] Charleen Sibley [ charleen sibley ]
          Melanie Woolacott made changes -
          Summary water ingress above main bedroom window WILL NOT MOVE TO COMPLETE water ingress above main bedroom window
          Hide
          Permalink
          Melanie Woolacott added a comment -
          STEVE AND GARRY COMPLETED ON 11/03/2026.
          Show
          Melanie Woolacott added a comment - STEVE AND GARRY COMPLETED ON 11/03/2026.
          Hide
          Permalink
          Melanie Woolacott added a comment -
          INVOICE OINV-000471 493288
          Show
          Melanie Woolacott added a comment - INVOICE OINV-000471 493288
          Hide
          Permalink
          Melanie Woolacott added a comment -
          Diana Methold paid £1,365.81 on 20/04/2026.
          Show
          Melanie Woolacott added a comment - Diana Methold paid £1,365.81 on 20/04/2026.
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Assessment Sheet Issued Assessment Sheet Issued
          		3m 39s 1 Claire Folland 02/Jun/25 12:23 PM
          Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
          		98d 4h 19m 1 Duncan Thomson 08/Sep/25 4:43 PM
          Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
          		5s 1 Duncan Thomson 08/Sep/25 4:43 PM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		16m 38s 1 Duncan Thomson 08/Sep/25 5:00 PM
          Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
          		2s 1 Duncan Thomson 08/Sep/25 5:00 PM
          Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
          		3d 22h 52m 1 Duncan Thomson 12/Sep/25 3:52 PM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		16m 17s 1 Duncan Thomson 12/Sep/25 4:08 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		56d 59m 1 James Eginton 07/Nov/25 4:08 PM
          Parts Recieved Parts Recieved Parts in Stock Parts in Stock
          		7h 51m 1 07/Nov/25 11:59 PM
          Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
          		19s 1 07/Nov/25 11:59 PM

            People

            • Assignee:
              Charleen Sibley
              Reporter:
              Claire Folland
            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated: