Details
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Type:
Exterior Panels (8 Weeks)
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Status: Parts ordered
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Plot:....
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Model:Atlantique
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Serial:027072h
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Size:35 x 12
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Status Colour:
Parts ordered
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Stock_Number:34667
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Park_Company:Carlyon Farm
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Park_Code:CARL02
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Park_Phone:01208863085 Jackie
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Park_Postcode:PL27 6RJ
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Satisfaction note signed:No
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
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Quote outcome:Accepted
Activity
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Duncan Thomson
added a comment -
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quote sent to park
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Duncan Thomson
added a comment - quote sent to park
customer has had more damage on this van so have reopened claim and updated the quote
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Duncan Thomson
added a comment - - edited customer has had more damage on this van so have reopened claim and updated the quote
2 engineers 1/2 day plus travel
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Duncan Thomson
added a comment - 2 engineers 1/2 day plus travel
Good morning,
My name is Jackie Meagor and we have a small Static caravan park on Carlyon farm. St Minver.
Many of our vans have originally come from Surf Bay so I thought I would see if you could help or advise.
One of the owners vans, which is about seven years old, was damaged while the grass around the site was being cut. This really is our responsibility and I am looking into either getting the van repaired or offering the van owner a reduction in pitch fee for this year in which case a quote for the repair or replacement would still be useful so that we can match the amount to the reduction.
The photographs are what the owner sent to me and it shows that the rear of the van is creased, it’s not broken or dented. Below are the manufacturing details.
Swift Atlantique
Manufactured 2018
Serial 027072H
32’x12’
I look forward to hearing from you with an idea of the total cost to put this right for the owner.
Best wishes,
Jackie Meagor
My name is Jackie Meagor and we have a small Static caravan park on Carlyon farm. St Minver.
Many of our vans have originally come from Surf Bay so I thought I would see if you could help or advise.
One of the owners vans, which is about seven years old, was damaged while the grass around the site was being cut. This really is our responsibility and I am looking into either getting the van repaired or offering the van owner a reduction in pitch fee for this year in which case a quote for the repair or replacement would still be useful so that we can match the amount to the reduction.
The photographs are what the owner sent to me and it shows that the rear of the van is creased, it’s not broken or dented. Below are the manufacturing details.
Swift Atlantique
Manufactured 2018
Serial 027072H
32’x12’
I look forward to hearing from you with an idea of the total cost to put this right for the owner.
Best wishes,
Jackie Meagor
Show
Duncan Thomson
added a comment - Good morning,
My name is Jackie Meagor and we have a small Static caravan park on Carlyon farm. St Minver.
Many of our vans have originally come from Surf Bay so I thought I would see if you could help or advise.
One of the owners vans, which is about seven years old, was damaged while the grass around the site was being cut. This really is our responsibility and I am looking into either getting the van repaired or offering the van owner a reduction in pitch fee for this year in which case a quote for the repair or replacement would still be useful so that we can match the amount to the reduction.
The photographs are what the owner sent to me and it shows that the rear of the van is creased, it’s not broken or dented. Below are the manufacturing details.
Swift Atlantique
Manufactured 2018
Serial 027072H
32’x12’
I look forward to hearing from you with an idea of the total cost to put this right for the owner.
Best wishes,
Jackie Meagor