Details

    • Type: Floor (8 Weeks) Floor (8 Weeks)
    • Status: Quotation accepted
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Model:
      willerby westmorland
    • Serial:
      SN: 0700/009
    • Size:
      28x12
    • Status Colour:
      Quotation accepted Quotation accepted
    • Park_Company:
       Beer Head Caravan Park
    • Park_Code:
      BEER01
    • Park_Phone:
      01297 21107
    • Park_Postcode:
      EX12 3AH
    • Satisfaction note signed:
      No
    • Park_Key_Account:
      Yes
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      Accepted

      Description

      The window frame to the bathroom has been letting water in. It has spread from the bathroom to the bedroom. Looks like it will need a partial floor repair . The caravan is a 2004 Willerby West Moreland 28 x 12 SN: 0700/009. The leak has not been fixed yet but should be simple enough.

      Requested floors to be replaced in main bedroom, bathroom, kitchen area but to replace floor covering in bathroom and kitchen area and leave main bedroom to her carpet fitter.
      Also requested to reseal external panel joint and around kitchen window.
      1. QUOT-4199.pdf
        248 kB
        Duncan Thomson
      2. QUOT-4199 A.pdf
        253 kB
        Duncan Thomson
      3. QUOT-4199 B.pdf
        253 kB
        Duncan Thomson
      1. 2b7ac8ff-b803-4dc1-a39a-53a82d7bd0d7.jpg
        426 kB
      2. Quote sent.png
        56 kB
      3. Screenshot 2025-09-26 112433.png
        228 kB
      4. Screenshot 2025-09-26 112624.png
        112 kB

        Activity

        Claire Folland created issue -
        Claire Folland made changes -
        Field Original Value New Value
        Park_Postcode EX12 3AH
        Park_Email office@beer-head.com
        Park_Phone 01297 21107
        Park_Code BEER01
        Park_Key_Account Yes
        Park_Address2 Beer Head
        Park_City Seaton
        Park_Address Beer Head Caravan Park
        Claire Folland made changes -
        Attachment Screenshot 2025-09-26 112433.png [ 408213 ]
        Claire Folland made changes -
        Attachment Screenshot 2025-09-26 112624.png [ 408214 ]
        Duncan Thomson made changes -
        Attachment QUOT-4199.pdf [ 409031 ]
        Duncan Thomson made changes -
        Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
        Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
        Duncan Thomson made changes -
        Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
        Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
        Plot
        Duncan Thomson made changes -
        Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
        Duncan Thomson made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Manufacturer Willerby
        Duncan Thomson made changes -
        Attachment Quote sent.png [ 409032 ]
        made changes -
        Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
        made changes -
        Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
        Quote outcome None [ 12253 ] Accepted [ 12254 ]
        Duncan Thomson made changes -
        Attachment 2b7ac8ff-b803-4dc1-a39a-53a82d7bd0d7.jpg [ 412428 ]
        Attachment QUOT-4199 A.pdf [ 412429 ]
        Attachment QUOT-4199 B.pdf [ 412430 ]
        Duncan Thomson made changes -
        Description Hiya Claire,
        The window frame to the bathroom has been letting water in. It has spread from the bathroom to the bedroom. Looks like it will need a partial floor repair . The caravan is a 2004 Willerby West Moreland 28 x 12 SN: 0700/009. The leak has not been fixed yet but should be simple enough.
        Best wishes,
        Rob
        The window frame to the bathroom has been letting water in. It has spread from the bathroom to the bedroom. Looks like it will need a partial floor repair . The caravan is a 2004 Willerby West Moreland 28 x 12 SN: 0700/009. The leak has not been fixed yet but should be simple enough.

        Requested floors to be replaced in main bedroom, bathroom, kitchen area but to replace floor covering in bathroom and kitchen area and leave main bedroom to her carpet fitter.
        Also requested to reseal external panel joint and around kitchen window.

          People

          • Assignee:
            Duncan Thomson
            Reporter:
            Claire Folland
          • Watchers:
            0 Start watching this issue

            Dates

            • Created:
              Updated: