Details

    • Type: Hob (2 Weeks) Hob (2 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • ID Number:
      W0222812
    • Plot:
      203
    • Model:
      ambleside
    • Serial:
      1575501
    • Size:
      40x13
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Stock_Number:
      39249
    • Park_Company:
       Harlyn Sands Holiday Park (Del Add)
    • Park_Code:
      HARL01
    • Park_Phone:
      01841 520720
    • Park_Postcode:
      PL28 8SQ
    • Satisfaction note signed:
      No
    • Park_Key_Account:
      Yes
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None
    1. 74911.docx
      19 kB
      Duncan Thomson
    2. QUOT-4204.pdf
      254 kB
      Duncan Thomson
    1. Capture.JPG
      86 kB
    2. Capture.JPG
      118 kB
    3. Capture.JPG
      118 kB
    4. cooker top.jpg
      22 kB
    5. cooker top 2.jpg
      22 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Park_Postcode PL28 8SQ
      Park_Email enquiries@harlynsands.co.uk
      Park_Phone 01841 520720
      Park_Code HARL01
      Park_Key_Account Yes
      Park_Address2 Lighthouse Road, Trevose Head
      Park_City Padstow
      Park_Address Harlyn Sands Holiday Park
      Claire Folland made changes -
      Attachment Capture.JPG [ 384933 ]
      Claire Folland made changes -
      Attachment cooker top 2.jpg [ 384939 ]
      Attachment cooker top.jpg [ 384940 ]
      Hide
      Claire Folland added a comment -
      received email from park, waiting for customer name and date of sale
      Show
      Claire Folland added a comment - received email from park, waiting for customer name and date of sale
      Claire Folland made changes -
      Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
      Claire Folland made changes -
      Attachment Capture.JPG [ 385473 ]
      Hide
      Claire Folland added a comment -
      submitted into ABI
      Show
      Claire Folland added a comment - submitted into ABI
      Claire Folland made changes -
      Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
      Claire Folland made changes -
      ID Number W0222812
      Claire Folland made changes -
      Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
      Claire Folland made changes -
      Attachment Capture.JPG [ 385968 ]
      Claire Folland made changes -
      Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Hide
      Claire Folland added a comment -
      ABI have rejected claim, van left factory 2022, emailed park
      Show
      Claire Folland added a comment - ABI have rejected claim, van left factory 2022, emailed park
      Claire Folland made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Duncan Thomson made changes -
      Project ABI [ 10014 ] Quotes [ 10020 ]
      Key ABI-28959 QUOT-4204
      Workflow Manufacturers ver 2.2 [ 257102 ] Quotes ver 3.1 [ 263243 ]
      Responsibility Manufacturer Attending [ 10045 ]
      Quote outcome None [ 12253 ]
      Times Scheduled 0
      Hire_or_Retail Retail [ 10251 ]
      Duncan Thomson made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Duncan Thomson made changes -
      Summary top of hob has rusty marks Quote to replace Hob and Main Exterior door
      Duncan Thomson made changes -
      Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
      Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
      Duncan Thomson made changes -
      Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
      Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
      Plot
      Duncan Thomson made changes -
      Attachment 74911.docx [ 408440 ]
      Duncan Thomson made changes -
      Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
      Duncan Thomson made changes -
      Attachment 74911.docx [ 408440 ]
      Duncan Thomson made changes -
      Attachment 74911.docx [ 408808 ]
      Duncan Thomson made changes -
      Attachment QUOT-4204.pdf [ 408809 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Awaiting Customer Info Awaiting Customer Info
      5m 10s 1 Claire Folland 28/Jun/24 11:04 AM
      Submitted Submitted Awaiting Customer Info Awaiting Customer Info
      5d 19h 50m 1 Claire Folland 17/Jul/24 11:46 AM
      Awaiting Customer Info Awaiting Customer Info Submitted Submitted
      13d 4h 54m 2 Claire Folland 17/Jul/24 11:49 AM
      Submitted Submitted Acknowledged Acknowledged
      3s 1 Claire Folland 17/Jul/24 11:49 AM
      Acknowledged Acknowledged Rejected Rejected
      2s 1 Claire Folland 17/Jul/24 11:49 AM
      Rejected Rejected Resolved Resolved
      362d 23h 57m 1 Claire Folland 15/Jul/25 11:47 AM
      Resolved Resolved Reopened Reopened
      79d 1h 10m 1 Duncan Thomson 02/Oct/25 12:58 PM
      Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
      19s 1 Duncan Thomson 02/Oct/25 12:58 PM
      Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
      5s 1 Duncan Thomson 02/Oct/25 12:58 PM
      Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
      54s 1 Duncan Thomson 02/Oct/25 12:59 PM

        People

        • Assignee:
          Duncan Thomson
          Reporter:
          Claire Folland
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated: