Details
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Type:
Wallboards/Ceiling Boards (8 Weeks)
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Status: Parts in Stock
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Plot:84
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Model:Festival
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Serial:AT022315/13
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Size:36x12
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Status Colour:
Parts in Stock
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Stock_Number:39638
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Park_Company:Diamond Farm Caravan & Camping Park
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Park_Code:DIAM01
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Park_Contact:Trevor Hicks
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Park_Phone:01278 751263
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Park_Postcode:TA8 2RL
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Additional Contact Details:Darren Baker - dbaker2065@gmail.com
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Satisfaction note signed:No
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Park_Key_Account:No
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:Accepted
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | Screenshot 2025-11-11 162423.png [ 410089 ] |
| Park_Company | Not defined | Diamond Farm Caravan & Camping Park |
| Park_Contact | Trevor Hicks | |
| Park_Postcode | TA8 2RL | |
| Park_Email | trevor@diamondfarm.co.uk | |
| Park_Phone | 01278 751263 | |
| Park_Code | DIAM01 | |
| Park_Key_Account | No | |
| Park_Address2 | Weston Road | |
| Park_City | Brean | |
| Park_Address | Diamond Farm Caravan & Camping Park |
| Summary | customer is getting some bad water ingress through the vent at the back of his van and wants to know if it can be assessed pleased | customer is getting some bad water ingress through the vent at the back of his van and wants to know if it can be assessed |
| Attachment | Screenshot 2025-11-11 163247.png [ 410090 ] |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Assignee | Claire Folland [ claire ] | Charleen Sibley [ charleen sibley ] |
Hide
Claire Folland
added a comment -
Permalink
received email from Ryan, spoke to Duncan, this would not be covered under warranty, issued assessment sheet
Show
Claire Folland
added a comment - received email from Ryan, spoke to Duncan, this would not be covered under warranty, issued assessment sheet
| Attachment | QUOT-4218.pdf [ 412337 ] |
| Additional Contact Details | Darren Baker - dbaker2065'gmail.com |
| Additional Contact Details | Darren Baker - dbaker2065'gmail.com | Darren Baker - dbaker2065@gmail.com |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Claire Folland [ claire ] |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Manufacturer | Atlas |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
quote sent to customer
Show
Duncan Thomson
added a comment - quote sent to customer
| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | Parts Ordered.png [ 412339 ] |
Parts received, have created case on Dynamics under ST2347 for this. Set as ready to allocate.
Show
James Eginton
added a comment - Parts received, have created case on Dynamics under ST2347 for this. Set as ready to allocate.
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Assignee | Claire Folland [ claire ] | James Eginton [ james ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
9m 14s | 1 | Claire Folland | 11/Nov/25 4:33 PM | |||||
|
117d 22h 40m | 1 | Duncan Thomson | 09/Mar/26 3:13 PM | |||||
|
3s | 1 | Duncan Thomson | 09/Mar/26 3:13 PM | |||||
|
8s | 1 | Duncan Thomson | 09/Mar/26 3:13 PM | |||||
|
1s | 1 | Duncan Thomson | 09/Mar/26 3:13 PM | |||||
|
31m 21s | 1 | Duncan Thomson | 09/Mar/26 3:44 PM | |||||
|
11s | 1 | Duncan Thomson | 09/Mar/26 3:44 PM | |||||
|
20d 20h 48m | 1 | James Eginton | 30/Mar/26 1:33 PM | |||||
|
3s | 1 | James Eginton | 30/Mar/26 1:33 PM |
