Details

    • Type: Flue/Cowl (2 Weeks) Flue/Cowl (2 Weeks)
    • Status: Work Completed
    • Priority: Critical Critical
    • Resolution: Unresolved
    • Labels:
      None
    • Order No:
      Order #4460
    • Plot:
      Private
    • Model:
      Moselle
    • Serial:
      018105H
    • Size:
      38x12x2
    • Status Colour:
      Work Completed Work Completed
    • Stock_Number:
      42582
    • Park_Company:
       Arkadia Farm
    • Park_Code:
      ARKFR01
    • Park_Contact:
      Claire & Terry
    • Park_Phone:
      07906891535
    • Park_Postcode:
      EX31 4TL
    • Invoice Number:
      .
    • Satisfaction note signed:
      Yes
    • Park_Key_Account:
      No
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      Accepted
    1. BURDON OINV-000369 492871.pdf
      68 kB
      Duncan Thomson
    2. QUOT-4219.2.pdf
      255 kB
      Duncan Thomson
    3. QUOT-4219.pdf
      249 kB
      Duncan Thomson
    1. Parts Ordered.png
      194 kB
    2. parts required.png
      204 kB
    3. Quote acceptance.png
      76 kB
    4. Quote sent.png
      82 kB

      Activity

      Duncan Thomson created issue -
      Duncan Thomson made changes -
      Field Original Value New Value
      Attachment parts required.png [ 410597 ]
      Duncan Thomson made changes -
      Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
      Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
      Duncan Thomson made changes -
      Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
      Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
      Plot
      Duncan Thomson made changes -
      Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
      Duncan Thomson made changes -
      Attachment QUOT-4219.pdf [ 410598 ]
      Duncan Thomson made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Duncan Thomson made changes -
      Attachment Quote sent.png [ 410599 ]
      Duncan Thomson made changes -
      Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
      Hide
      Duncan Thomson added a comment -
      quote sent to customer
      Show
      Duncan Thomson added a comment - quote sent to customer
      Hide
      Melanie Woolacott added a comment -
      PAID £1,332.00 BY CARD ON 26/11/2025.
      Show
      Melanie Woolacott added a comment - PAID £1,332.00 BY CARD ON 26/11/2025.
      Hide
      Melanie Woolacott added a comment -
      INVOICE RAISED OINV-000369 492871.
      Show
      Melanie Woolacott added a comment - INVOICE RAISED OINV-000369 492871.
      Duncan Thomson made changes -
      Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
      Quote outcome None [ 12253 ] Accepted [ 12254 ]
      Duncan Thomson made changes -
      Attachment Quote acceptance.png [ 410853 ]
      Duncan Thomson made changes -
      Attachment BURDON OINV-000369 492871.pdf [ 410854 ]
      Duncan Thomson made changes -
      Attachment Parts Ordered.png [ 410855 ]
      Duncan Thomson made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Parts ordered 28/Nov/25 9:20 PM
      Order No Order #4460
      Hide
      Duncan Thomson added a comment -
      Oven placed on order with Bonus
      Show
      Duncan Thomson added a comment - Oven placed on order with Bonus
      Duncan Thomson made changes -
      Attachment QUOT-4219.2.pdf [ 411720 ]
      Duncan Thomson made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
      Plot
      Duncan Thomson made changes -
      Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
      Assignee Claire Folland [ claire ] Duncan Thomson [ duncan ]
      Duncan Thomson made changes -
      Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
      Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
      Duncan Thomson made changes -
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 03/Oct/25 17/Dec/25
      Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
      Plot
      Duncan Thomson made changes -
      Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Assessment Sheet Issued Assessment Sheet Issued
      8d 32m 1 Duncan Thomson 22/Nov/25 4:18 PM
      Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
      1m 36s 1 Duncan Thomson 22/Nov/25 4:20 PM
      Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
      1m 10s 1 Duncan Thomson 22/Nov/25 4:21 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      16m 17s 1 Duncan Thomson 22/Nov/25 4:37 PM
      Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
      11m 7s 1 Duncan Thomson 22/Nov/25 4:49 PM
      Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
      6d 4h 13m 1 Duncan Thomson 28/Nov/25 9:02 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      23m 29s 1 Duncan Thomson 28/Nov/25 9:26 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      48d 17h 9m 1 Duncan Thomson 16/Jan/26 2:35 PM
      Parts Recieved Parts Recieved Parts in Stock Parts in Stock
      2s 1 Duncan Thomson 16/Jan/26 2:35 PM
      Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
      8s 1 Duncan Thomson 16/Jan/26 2:36 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      12s 1 Duncan Thomson 16/Jan/26 2:36 PM
      Engineer Scheduled Engineer Scheduled Work Completed Work Completed
      2s 1 Duncan Thomson 16/Jan/26 2:36 PM

        People

        • Assignee:
          Duncan Thomson
          Reporter:
          Duncan Thomson
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Work Scheduled: