Quotes
  1. Quotes
  2. QUOT-4232

This van has another really bad leak, worse than last time, This is the master bedroom

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Plot:
          P18
        • Model:
          Mirage
        • Serial:
          AT020750/12
        • Size:
          36x12
        • Status Colour:
          Complete Complete
        • Supplier:
          Misc
        • Ordered By?:
          DT
        • Stock_Number:
          37956
        • Park_Company:
           Harlyn Sands Holiday Park (Del Add)
        • Park_Code:
          HARL01
        • Park_Phone:
          01841 520720
        • Park_Postcode:
          PL28 8SQ
        • Invoice Number:
          OINV-000467 493284
        • Satisfaction note signed:
          No
        • Park_Key_Account:
          Yes
        • SLA Status:
        • Quote outcome:
          Accepted
        1. PDF File
          CCF_000498.pdf
          356 kB
          Claire Folland
        2. PDF File
          QUOT-4232.pdf
          255 kB
          Duncan Thomson
        1. 37956 Bedroom leak.jpg
          252 kB
        2. Quote sent.png
          77 kB
        3. Screenshot 2025-12-08 102506.png
          98 kB
        4. Screenshot 2025-12-08 102620.png
          52 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Park_Postcode PL28 8SQ
          Park_Email enquiries@harlynsands.co.uk
          Park_Phone 01841 520720
          Park_Code HARL01
          Park_Key_Account Yes
          Park_Address2 Lighthouse Road, Trevose Head
          Park_City Padstow
          Park_Address Harlyn Sands Holiday Park
          Claire Folland made changes -
          Attachment Screenshot 2025-12-08 102506.png [ 411049 ]
          Claire Folland made changes -
          Attachment 37956 Bedroom leak.jpg [ 411050 ]
          Claire Folland made changes -
          Attachment Screenshot 2025-12-08 102620.png [ 411051 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from park, issued worksheet, advised Martyn we will be there on wed
          Show
          Claire Folland added a comment - received email from park, issued worksheet, advised Martyn we will be there on wed
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
          Duncan Thomson made changes -
          Project Atlas [ 10040 ] Quotes [ 10020 ]
          Key ATL-11976 QUOT-4232
          Issue Type Wallboards/Ceiling Boards (8 Weeks) [ 6 ] Exterior Panels (8 Weeks) [ 26 ]
          Workflow Manufacturers ver 2.2 [ 263919 ] Quotes ver 3.1 [ 264105 ]
          Responsibility SurfBay Attending [ 10042 ]
          Quote outcome None [ 12253 ]
          Times Scheduled 0
          Hire_or_Retail Retail [ 10251 ]
          Duncan Thomson made changes -
          Attachment QUOT-4232.pdf [ 411717 ]
          Duncan Thomson made changes -
          Attachment Quote sent.png [ 411718 ]
          Duncan Thomson made changes -
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
          Plot
          Duncan Thomson made changes -
          Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
          Duncan Thomson made changes -
          Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
          Invoice Number 0000
          Duncan Thomson made changes -
          Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
          Satisfaction note signed No [ 11650 ]
          Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
          Duncan Thomson made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Duncan Thomson made changes -
          Resolution Completed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Duncan Thomson made changes -
          Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
          Duncan Thomson made changes -
          Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
          Work Scheduled 10/Dec/25
          Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
          Plot
          Duncan Thomson made changes -
          Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
          Supplier Misc [ 10355 ]
          Ordered By? DT
          Model mirage Mirage
          Duncan Thomson made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Manufacturer Atlas
          Duncan Thomson made changes -
          Status Quotation supplied [ 10007 ] Waiting for Customer [ 10350 ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          Quote sent to park
          Show
          Duncan Thomson added a comment - Quote sent to park
          made changes -
          Status Waiting for Customer [ 10350 ] Quotation accepted [ 10008 ]
          Quote outcome None [ 12253 ] Accepted [ 12254 ]
          Duncan Thomson made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Duncan Thomson made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
          Plot
          Parts in 20/Feb/26 1:29 PM
          Duncan Thomson made changes -
          Status Parts Recieved [ 10003 ] Parts in Stock [ 10031 ]
          Assignee Claire Folland [ claire ] Duncan Thomson [ duncan ]
          Duncan Thomson made changes -
          Status Parts in Stock [ 10031 ] Worksheet Issued [ 10004 ]
          Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
          Hide
          Permalink
          Duncan Thomson added a comment -
          worksheet issued for steve to attend Friday 27/2/26
          Show
          Duncan Thomson added a comment - worksheet issued for steve to attend Friday 27/2/26
          Claire Folland made changes -
          Attachment CCF_000498.pdf [ 412394 ]
          Hide
          Permalink
          Claire Folland added a comment -
          complete by Steve 22-2-26 worksheet attached
          Show
          Claire Folland added a comment - complete by Steve 22-2-26 worksheet attached
          Claire Folland made changes -
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Work Completed [ 10149 ]
          Hide
          Permalink
          Melanie Woolacott added a comment -
          OINV-000467 493284
          Show
          Melanie Woolacott added a comment - OINV-000467 493284
          Melanie Woolacott made changes -
          Status Work Completed [ 10149 ] Satisfaction Note [ 10150 ]
          Invoice Number 0000 OINV-000467 493284
          Melanie Woolacott made changes -
          Status Satisfaction Note [ 10150 ] Awaiting Payment [ 10151 ]
          Satisfaction note signed No [ 11650 ]
          Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
          Melanie Woolacott made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Melanie Woolacott made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		2m 10s 1 Claire Folland 08/Dec/25 10:27 AM
          Submitted Submitted Acknowledged Acknowledged
          		3s 1 Claire Folland 08/Dec/25 10:27 AM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 Claire Folland 08/Dec/25 10:27 AM
          Resolved Resolved Reopened Reopened
          		2s 1 Duncan Thomson 16/Jan/26 2:13 PM
          Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
          		1s 1 Duncan Thomson 16/Jan/26 2:13 PM
          Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
          		13s 1 Duncan Thomson 16/Jan/26 2:13 PM
          Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
          		22s 1 Duncan Thomson 16/Jan/26 2:14 PM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		9s 1 Duncan Thomson 16/Jan/26 2:14 PM
          Quotation supplied Quotation supplied Waiting for Customer Waiting for Customer
          		4s 1 Duncan Thomson 16/Jan/26 2:14 PM
          Waiting for Customer Waiting for Customer Quotation accepted Quotation accepted
          		4d 23h 1m 1 21/Jan/26 1:15 PM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		33d 14m 1 Duncan Thomson 23/Feb/26 1:29 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		27m 8s 1 Duncan Thomson 23/Feb/26 1:57 PM
          Parts Recieved Parts Recieved Parts in Stock Parts in Stock
          		25s 1 Duncan Thomson 23/Feb/26 1:57 PM
          Parts in Stock Parts in Stock Worksheet Issued Worksheet Issued
          		2s 1 Duncan Thomson 23/Feb/26 1:57 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		64d 3m 2 Claire Folland 20/Mar/26 10:15 AM
          Engineer Scheduled Engineer Scheduled Work Completed Work Completed
          		3s 2 Claire Folland 20/Mar/26 10:15 AM
          Work Completed Work Completed Satisfaction Note Satisfaction Note
          		27d 22h 41m 2 Melanie Woolacott Friday 9:56 AM
          Satisfaction Note Satisfaction Note Awaiting Payment Awaiting Payment
          		15s 2 Melanie Woolacott Friday 9:56 AM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		10s 2 Melanie Woolacott Friday 9:56 AM
          Resolved Resolved Complete Complete
          		1s 1 Melanie Woolacott Friday 9:56 AM

            People

            • Assignee:
              Charleen Sibley
              Reporter:
              Claire Folland
            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Parts in:
                Work Scheduled: