Details
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Type:
Lounge Furniture (8 Weeks)
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Status: Parts in Stock
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Plot:P2
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Model:Rydale
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Serial:2020091
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Status Colour:
Parts in Stock
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Supplier:ABI
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Ordered By?:DT
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Park_Company:Treyarnon Bay Caravan Park Ltd
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Park_Code:TREY01
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Park_Phone:01841 520681 // 01841 520653
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Park_Postcode:PL28 8JP
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Satisfaction note signed:Yes
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Park_Key_Account:Yes
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:Accepted
Description
Hi
The staff at Treyarnon Bay Holiday Park have advised me to contact you regarding some storm damage to my caravan there.
During a winter storm, two guttering brackets snapped leaving the gutter hanging in the middle. It was otherwise undamaged. I managed to get someone to quickly fix new brackets and secure the gutter.
However, when i arrived at the start of the season, i see that the brackets were fixed a few inches below the others and therefore the gutter now has a dip in the middle.
Could you please give me a quote to refit two gutter brackets correctly by your engineers in order to level up the gutter. Also to repair/seal the screw holes to ensure weather proof.
I have attached some images for you. Also please see caravan details below.
Regards
John White
The staff at Treyarnon Bay Holiday Park have advised me to contact you regarding some storm damage to my caravan there.
During a winter storm, two guttering brackets snapped leaving the gutter hanging in the middle. It was otherwise undamaged. I managed to get someone to quickly fix new brackets and secure the gutter.
However, when i arrived at the start of the season, i see that the brackets were fixed a few inches below the others and therefore the gutter now has a dip in the middle.
Could you please give me a quote to refit two gutter brackets correctly by your engineers in order to level up the gutter. Also to repair/seal the screw holes to ensure weather proof.
I have attached some images for you. Also please see caravan details below.
Regards
John White
Activity
| Field | Original Value | New Value |
|---|---|---|
| Additional Contact Details | Emma |
| Invoice Number | 485861 & 485862 |
| Attachment | Image.jpeg [ 412539 ] | |
| Attachment | Image-1.jpeg [ 412540 ] | |
| Attachment | Image-2.jpeg [ 412541 ] |
| Description |
Hi
The staff at Treyarnon Bay Holiday Park have advised me to contact you regarding some storm damage to my caravan there. During a winter storm, two guttering brackets snapped leaving the gutter hanging in the middle. It was otherwise undamaged. I managed to get someone to quickly fix new brackets and secure the gutter. However, when i arrived at the start of the season, i see that the brackets were fixed a few inches below the others and therefore the gutter now has a dip in the middle. Could you please give me a quote to refit two gutter brackets correctly by your engineers in order to level up the gutter. Also to repair/seal the screw holes to ensure weather proof. I have attached some images for you. Also please see caravan details below. Regards John White |
| Attachment | Quote sent.png [ 412542 ] |
| Status | Open [ 1 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | Accepted [ 12254 ] | None [ 12253 ] |
| Assignee | Duncan Thomson [ duncan ] | Charleen Sibley [ charleen sibley ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Duncan Thomson [ duncan ] |
| Status | Assessment Sheet Issued [ 10549 ] | Engineer Assessment Scheduled [ 10048 ] |
| Work Scheduled | 18/Nov/20 | 10/Apr/26 |
| Plot |
| Status | Engineer Assessment Scheduled [ 10048 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Manufacturer | ABI |
| Status | Quotation supplied [ 10007 ] | Waiting for Customer [ 10350 ] |
| Attachment | QUOT-4261.pdf [ 412543 ] |
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quote sent to customer
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| Status | Waiting for Customer [ 10350 ] | Quotation accepted [ 10008 ] |
| Quote outcome | None [ 12253 ] | Accepted [ 12254 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Attachment | QUOT-4261- Signed.pdf [ 412559 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Parts in Stock [ 10031 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
13m 22s | 1 | Duncan Thomson | 10/Apr/26 9:44 PM | |||||
|
22s | 1 | Duncan Thomson | 10/Apr/26 9:45 PM | |||||
|
3s | 1 | Duncan Thomson | 10/Apr/26 9:45 PM | |||||
|
6s | 1 | Duncan Thomson | 10/Apr/26 9:45 PM | |||||
|
1s | 1 | Duncan Thomson | 10/Apr/26 9:45 PM | |||||
|
1d 13h 21m | 1 | Duncan Thomson | 12/Apr/26 11:06 AM | |||||
|
13s | 1 | Duncan Thomson | 12/Apr/26 11:06 AM | |||||
|
28s | 1 | Duncan Thomson | 12/Apr/26 11:07 AM | |||||
|
2s | 1 | Duncan Thomson | 12/Apr/26 11:07 AM |
