Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Plot:32
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Model:Mirage 2005
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Status Colour:
Assessment Sheet Issued
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Park_Company:Not defined
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SLA: Quote Time to:
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SLA Status:
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Quote outcome:None
Activity
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Adrienne Barwell (Inactive)
added a comment -
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Mrs M Grimes and Miss F Labbett 01363 85443
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Adrienne Barwell (Inactive)
added a comment - Mrs M Grimes and Miss F Labbett 01363 85443
worksheet issued
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Adrienne Barwell (Inactive)
added a comment - worksheet issued
Left a message for Lynne to advise our engineers will be attending tomororw
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Adrienne Barwell (Inactive)
added a comment - - edited Left a message for Lynne to advise our engineers will be attending tomororw
finally have the picture from steve
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Adrienne Barwell (Inactive)
added a comment - finally have the picture from steve
Steve advises that the glass needs to be 868 x 1815 and it is not domestic thickness
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Adrienne Barwell (Inactive)
added a comment - Steve advises that the glass needs to be 868 x 1815 and it is not domestic thickness
Awaiting quotation from Camel Glass for the replacement glass (Derek to chase them)
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Adrienne Barwell (Inactive)
added a comment - Awaiting quotation from Camel Glass for the replacement glass (Derek to chase them)
I have spoken to Camel Glass and they have advised that they need to know the thickness of the glass to enable them to quote, they have advised that the only way to measure it is to take the glass out.
Adrienne is away for a few day's but I will talk to her when she is back.
Adrienne is away for a few day's but I will talk to her when she is back.
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Linda Trunkfield (Inactive)
added a comment - I have spoken to Camel Glass and they have advised that they need to know the thickness of the glass to enable them to quote, they have advised that the only way to measure it is to take the glass out.
Adrienne is away for a few day's but I will talk to her when she is back.
Steve has now found the serial number which is AT000084/B3
window is 1865x916 white pvc double glazed
window is 1865x916 white pvc double glazed
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Adrienne Barwell (Inactive)
added a comment - Steve has now found the serial number which is AT000084/B3
window is 1865x916 white pvc double glazed
I have e-mailed Ellbee asking for a price for a replacement window
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Adrienne Barwell (Inactive)
added a comment - I have e-mailed Ellbee asking for a price for a replacement window
Ellbee have asked for the wall thickness, I rang Steve who advised it is between 35 -40mm thick.
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Adrienne Barwell (Inactive)
added a comment - Ellbee have asked for the wall thickness, I rang Steve who advised it is between 35 -40mm thick.
Fran popped in to see what progress there was, I gave her the above information.
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Linda Trunkfield (Inactive)
added a comment - Fran popped in to see what progress there was, I gave her the above information.
Fran 07763669019
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Adrienne Barwell (Inactive)
added a comment - Fran 07763669019
I have chased Ellbee several times for the quotation but still have not heard back from them, will chase again today
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Adrienne Barwell (Inactive)
added a comment - I have chased Ellbee several times for the quotation but still have not heard back from them, will chase again today
I chased Ellbee yesterday but still have not had a response
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Adrienne Barwell (Inactive)
added a comment - I chased Ellbee yesterday but still have not had a response
Tried to ring Fran with an update but could not get hold of her, I have left a message asking her to give me a call
If she rings back and I am not available, please advise her that I am still struggling with the window quotation, however, in the meantime, I have ordered the shower skin which I now have in stock. I would like to arrange to visit the site on Friday and fit the skin but need to know if this is convenient.
If she rings back and I am not available, please advise her that I am still struggling with the window quotation, however, in the meantime, I have ordered the shower skin which I now have in stock. I would like to arrange to visit the site on Friday and fit the skin but need to know if this is convenient.
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Adrienne Barwell (Inactive)
added a comment - - edited Tried to ring Fran with an update but could not get hold of her, I have left a message asking her to give me a call
If she rings back and I am not available, please advise her that I am still struggling with the window quotation, however, in the meantime, I have ordered the shower skin which I now have in stock. I would like to arrange to visit the site on Friday and fit the skin but need to know if this is convenient.
Awaiting window manufacturer details from Doug, he said that he would e-mail them to me
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Adrienne Barwell (Inactive)
added a comment - Awaiting window manufacturer details from Doug, he said that he would e-mail them to me
Window company details received.
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Adrienne Barwell (Inactive)
added a comment - Window company details received.
I have tried to ask for a quote on line, however, it will not allow me to add all the details, I have left my phone number so hopefully they will ring me back
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Adrienne Barwell (Inactive)
added a comment - I have tried to ask for a quote on line, however, it will not allow me to add all the details, I have left my phone number so hopefully they will ring me back
no response from the company will try again
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Adrienne Barwell (Inactive)
added a comment - no response from the company will try again
Rang the window manufacturer and they advised to send all the details on an e-mail to delfitzgerald@hotmail.com
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Adrienne Barwell (Inactive)
added a comment - - edited Rang the window manufacturer and they advised to send all the details on an e-mail to delfitzgerald@hotmail.com
E-mail sent
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Adrienne Barwell (Inactive)
added a comment - E-mail sent
I have spoken to Fran and we are going to leave the window alone as we have not been able to get a quote for repair
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Adrienne Barwell (Inactive)
added a comment - I have spoken to Fran and we are going to leave the window alone as we have not been able to get a quote for repair