Details

    • Type: Boiler (2 Weeks) Boiler (2 Weeks)
    • Status: Assessment Sheet Issued
    • Priority: Critical Critical
    • Resolution: Unresolved
    • Labels:
      None
    • Plot:
      unknown
    • Model:
      unknown
    • Serial:
      unknown
    • Status Colour:
      Assessment Sheet Issued Assessment Sheet Issued
    • Park_Company:
       Not defined
    • SLA: Quote Time to:
    • SLA Status:
    • Quote outcome:
      None

      Description

      Bruce has called to say that he has a problem with one of his vans.
      The gas wont light properly in the mornings when its cold etc.
      We have advised Bruce that we will try and get there on Thur 28th March if our engineer has time
      after his other jobs, if not it will be after Easter.

        Issue Links

          Activity

          Lorraine Pryor (Inactive) created issue -
          Lorraine Pryor (Inactive) made changes -
          Field Original Value New Value
          Due Date 15/Aug/11 25/Mar/13
          Description Bruce has called to say that he has a problem with one of his vans.
          The gas wont light properly in the mornings when its cold etc.
          We have advised Bruce that we will try and get there on Thur 28th March if our engineer has time
          after his other jobs, if not it will be after Easter.
          Issue Type Oven (2 Weeks) [ 5 ] Boiler (2 Weeks) [ 21 ]
          Hide
          Lorraine Pryor (Inactive) added a comment -
          work sheet issue.
          Show
          Lorraine Pryor (Inactive) added a comment - work sheet issue.
          Hide
          Adrienne Barwell (Inactive) added a comment -
          comp by Steve
          This requires a new thermocouple and water section for Morco D61E
          Show
          Adrienne Barwell (Inactive) added a comment - comp by Steve This requires a new thermocouple and water section for Morco D61E
          Adrienne Barwell (Inactive) made changes -
          Attachment CCF02042013_00000.jpg [ 40670 ]
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Hide
          Adrienne Barwell (Inactive) added a comment -
          invoice 458034
          I will open another issue for the parts required
          Show
          Adrienne Barwell (Inactive) added a comment - invoice 458034 I will open another issue for the parts required
          Adrienne Barwell (Inactive) made changes -
          Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
          Adrienne Barwell (Inactive) made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Adrienne Barwell (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Adrienne Barwell (Inactive) made changes -
          Work Scheduled 07/Jul/11 28/Mar/13
          Status Parts Recieved [ 10003 ] Engineer Scheduled [ 10000 ]
          Adrienne Barwell (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Adrienne Barwell (Inactive) made changes -
          Link This issue Same Van QUOT-820 [ QUOT-820 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Quotes ver 2 [ 78635 ] Quotes ver 2.1 [ 153718 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Quotes ver 2.1 [ 153718 ] Quotes ver 2.5 [ 155927 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Quotes ver 2.5 [ 155927 ] Quotes ver 3 [ 170871 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Quotes ver 3 [ 170871 ] Quotes ver 3.1 [ 172609 ]
          made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          made changes -
          Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
          Quote outcome None [ 12253 ]
          Assignee Lorraine Pryor [ lorraine ] Charleen Sibley [ charleen sibley ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          7d 20h 1 Adrienne Barwell (Inactive) 02/Apr/13 11:22 AM
          Quotation supplied Quotation supplied Quotation accepted Quotation accepted
          2h 8m 1 Adrienne Barwell (Inactive) 02/Apr/13 1:31 PM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          4s 1 Adrienne Barwell (Inactive) 02/Apr/13 1:31 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          3s 1 Adrienne Barwell (Inactive) 02/Apr/13 1:31 PM
          Parts Recieved Parts Recieved Engineer Scheduled Engineer Scheduled
          11s 1 Adrienne Barwell (Inactive) 02/Apr/13 1:31 PM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          3s 1 Adrienne Barwell (Inactive) 02/Apr/13 1:31 PM
          Resolved Resolved Complete Complete
          1s 1 Adrienne Barwell (Inactive) 02/Apr/13 1:31 PM
          Complete Complete Reopened Reopened
          4605d 16h 32m 1 11/Nov/25 5:04 AM
          Reopened Reopened Assessment Sheet Issued Assessment Sheet Issued
          13s 1 11/Nov/25 5:04 AM

            People

            • Assignee:
              Charleen Sibley
              Reporter:
              Lorraine Pryor (Inactive)
            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Work Scheduled: