Details
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Type:
Boiler (2 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Critical
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Resolution: Unresolved
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Labels:None
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Plot:unknown
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Model:unknown
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Serial:unknown
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Status Colour:
Assessment Sheet Issued
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Park_Company:Not defined
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
Bruce has called to say that he has a problem with one of his vans.
The gas wont light properly in the mornings when its cold etc.
We have advised Bruce that we will try and get there on Thur 28th March if our engineer has time
after his other jobs, if not it will be after Easter.
The gas wont light properly in the mornings when its cold etc.
We have advised Bruce that we will try and get there on Thur 28th March if our engineer has time
after his other jobs, if not it will be after Easter.
Issue Links
- Same Van
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QUOT-820
water section and thermocouple required for water heater
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- Assessment Sheet Issued
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Due Date | 15/Aug/11 | 25/Mar/13 |
| Description |
Bruce has called to say that he has a problem with one of his vans. The gas wont light properly in the mornings when its cold etc. We have advised Bruce that we will try and get there on Thur 28th March if our engineer has time after his other jobs, if not it will be after Easter. |
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| Issue Type | Oven (2 Weeks) [ 5 ] | Boiler (2 Weeks) [ 21 ] |
| Attachment | CCF02042013_00000.jpg [ 40670 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Work Scheduled | 07/Jul/11 | 28/Mar/13 |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Quotes ver 2 [ 78635 ] | Quotes ver 2.1 [ 153718 ] |
| Workflow | Quotes ver 2.1 [ 153718 ] | Quotes ver 2.5 [ 155927 ] |
| Workflow | Quotes ver 2.5 [ 155927 ] | Quotes ver 3 [ 170871 ] |
| Workflow | Quotes ver 3 [ 170871 ] | Quotes ver 3.1 [ 172609 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Lorraine Pryor [ lorraine ] | Charleen Sibley [ charleen sibley ] |