Details
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Type:
Exterior Panels (8 Weeks)
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Status: Assessment Sheet Issued
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Priority:
Over 8 Weeks
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Resolution: Unresolved
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Labels:None
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Order No:AS8367/5041
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Plot:116
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Model:Atlas Super Ovation 2002
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Serial:un-known
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Status Colour:
Assessment Sheet Issued
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Park_Company:Not defined
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SLA: Quote Time to:
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SLA Status:
-
Quote outcome:None
Description
The customer has advised that the van has been hit and the damage has gone right through to the inside
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | CCF22072013_00011.jpg [ 46278 ] |
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Adrienne Barwell (Inactive)
added a comment -
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prices requested from ECS
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Adrienne Barwell (Inactive)
added a comment - prices requested from ECS
| Attachment | screenshot-1.jpg [ 46502 ] |
| Attachment | Steve 22.7.13 001.jpg [ 46503 ] | |
| Attachment | Steve 22.7.13 002.jpg [ 46504 ] | |
| Attachment | Steve 22.7.13 004.jpg [ 46505 ] | |
| Attachment | Steve 22.7.13 005.jpg [ 46506 ] |
I think that we might have the wallpaper in stock, will check with Steve
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Adrienne Barwell (Inactive)
added a comment - I think that we might have the wallpaper in stock, will check with Steve
| Attachment | screenshot-2.jpg [ 47981 ] |
prices received from ECS
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Adrienne Barwell (Inactive)
added a comment - prices received from ECS
prices received from ECS
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Adrienne Barwell (Inactive)
added a comment - prices received from ECS
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Attachment | QUOT-923.docx [ 47987 ] |
Mr Griffith call accepting the quote I asked him if this was going through insurance he said it was so I told him we have to have the authorisation form from the insurance company or payment before we can go ahead with the order ( as per Adrienne. Mr Griffith said that he would get back to us today.
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Linda Trunkfield (Inactive)
added a comment - Mr Griffith call accepting the quote I asked him if this was going through insurance he said it was so I told him we have to have the authorisation form from the insurance company or payment before we can go ahead with the order ( as per Adrienne. Mr Griffith said that he would get back to us today.
| Attachment | CCF12112013_00000.jpg [ 50950 ] |
Insurance acceptance received
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Adrienne Barwell (Inactive)
added a comment - Insurance acceptance received
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Attachment | CCF12112013_00000.jpg [ 51018 ] |
| Attachment | CCF14112013_00002.jpg [ 51025 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Order No | AS8367/5041 |
| Attachment | screenshot-3.jpg [ 51026 ] |
Call Mr Griffith when the parts are in stock to arrange a visit date 01984 640391
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Adrienne Barwell (Inactive)
added a comment - Call Mr Griffith when the parts are in stock to arrange a visit date 01984 640391
| Attachment | untitled.bmp [ 53997 ] |
Rang ECS no reply, I have left a message and also e-mailed Shaun, awaiting his response
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Adrienne Barwell (Inactive)
added a comment - Rang ECS no reply, I have left a message and also e-mailed Shaun, awaiting his response
Rang Mr Griffith and advised that I had left a message and as soon as they get back to me I will ring him again
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Adrienne Barwell (Inactive)
added a comment - Rang Mr Griffith and advised that I had left a message and as soon as they get back to me I will ring him again
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Attachment | CCF26022014_00000.jpg [ 55937 ] |
| Status | Parts Recieved [ 10003 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 03/Mar/14 |
I have informed Mr Griffith that the panels are in stock and will call him on Friday to arrange a visit
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Adrienne Barwell (Inactive)
added a comment - I have informed Mr Griffith that the panels are in stock and will call him on Friday to arrange a visit
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
comp by Steve and Keith
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Adrienne Barwell (Inactive)
added a comment - comp by Steve and Keith
| Attachment | CCF07032014_00012.jpg [ 56646 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Attachment | screenshot-4.jpg [ 57325 ] |
satisfaction note sent to the site
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Adrienne Barwell (Inactive)
added a comment - satisfaction note sent to the site
satisfaction note sent to the site
Show
Adrienne Barwell (Inactive)
added a comment - satisfaction note sent to the site
satisfaction note sent to the site
Show
Adrienne Barwell (Inactive)
added a comment - satisfaction note sent to the site
| Workflow | Quotes ver 2 [ 80394 ] | Quotes ver 2.1 [ 153886 ] |
| Workflow | Quotes ver 2.1 [ 153886 ] | Quotes ver 2.5 [ 156886 ] |
| Workflow | Quotes ver 2.5 [ 156886 ] | Quotes ver 3 [ 172194 ] |
| Workflow | Quotes ver 3 [ 172194 ] | Quotes ver 3.1 [ 173952 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Assessment Sheet Issued [ 10549 ] |
| Quote outcome | None [ 12253 ] | |
| Assignee | Linda Trunkfield [ lindat ] | Charleen Sibley [ charleen sibley ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
49d 21h 55m | 1 | Adrienne Barwell (Inactive) | 05/Sep/13 1:13 PM | |||||
|
68d 3h 52m | 1 | Adrienne Barwell (Inactive) | 12/Nov/13 4:05 PM | |||||
|
1d 20h 18m | 1 | Adrienne Barwell (Inactive) | 14/Nov/13 12:24 PM | |||||
|
103d 20h 17m | 1 | Adrienne Barwell (Inactive) | 26/Feb/14 8:42 AM | |||||
|
40s | 1 | Adrienne Barwell (Inactive) | 26/Feb/14 8:42 AM | |||||
|
12d 2h 1m | 1 | Adrienne Barwell (Inactive) | 10/Mar/14 10:44 AM | |||||
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2s | 1 | Adrienne Barwell (Inactive) | 10/Mar/14 10:44 AM | |||||
|
4386d 8h 47m | 1 | 13/Mar/26 7:31 PM | ||||||
|
8s | 1 | 13/Mar/26 7:31 PM |
