Details
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Type:
Furniture
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Park_Company:Surf Bay Leisure (Winkleigh)
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Park_Code:SURF99
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Park_Postcode:EX19 8DW
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Park_Email:warranty@surfbay.co.uk
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Park_Phone:01837 680100
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ID Number:SBH004660
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Order No:AS11180/50352
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Model:bordeaux
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Stock_Number:33956
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Serial:025293h
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Size:38x12
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Status Colour:
Complete
Issue Links
- Same Van
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GW-5575
panel damage on the doorside, all towards the bottom, panel needs to be replaced
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- Complete
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Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1d 29m | 1 | Claire Folland | 07/Nov/17 9:45 AM | |||||
|
2s | 1 | Claire Folland | 07/Nov/17 9:45 AM | |||||
|
2s | 1 | Claire Folland | 07/Nov/17 9:45 AM | |||||
|
79d 2h 6m | 1 | Claire Folland | 25/Jan/18 11:51 AM | |||||
|
15s | 1 | Claire Folland | 25/Jan/18 11:52 AM | |||||
|
27d 3h 18m | 1 | charleen sibley | 21/Feb/18 3:10 PM | |||||
|
2s | 1 | charleen sibley | 21/Feb/18 3:10 PM | |||||
|
1s | 1 | charleen sibley | 21/Feb/18 3:10 PM |
made changes -
| Park_Contact |
| Attachment | SKM_C224e18022713101.pdf [ 203471 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
Hide
Charleen Sibley
added a comment -
Permalink
This has now been completed by Steve.
Show
Charleen Sibley
added a comment - This has now been completed by Steve.
| Attachment | screenshot-23.png [ 200867 ] |
| Attachment | screenshot-22.png [ 200865 ] |
| Attachment | SKM_C224e18020114102.pdf [ 200862 ] |
| Attachment | screenshot-21.png [ 200861 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
received complete chimney breasts bulkheads from swift, labelled and put on rack for steve
Show
Claire Folland
added a comment - received complete chimney breasts bulkheads from swift, labelled and put on rack for steve
| Attachment | screenshot-20.png [ 200093 ] |
| Attachment | SKM_C224e18012511160.pdf [ 200092 ] |
Swift have emailed to say:
This item has been picked/packed and is out for delivery to you
This item has been picked/packed and is out for delivery to you
Show
Charleen Sibley
added a comment - Swift have emailed to say:
This item has been picked/packed and is out for delivery to you
chased swift again as it has not arrived on the delivery and has been on order since november
Show
Claire Folland
added a comment - chased swift again as it has not arrived on the delivery and has been on order since november
received rood support from swift, given to steve
Show
Claire Folland
added a comment - received rood support from swift, given to steve
Swift have emailed to say:
This item has been picked/packed and is out for delivery to you
This item has been picked/packed and is out for delivery to you
Show
Charleen Sibley
added a comment - Swift have emailed to say:
This item has been picked/packed and is out for delivery to you
we are still waiting for 2 parts, 9842146 chimney bulkheads and 9836948 roof support, the roof support is showing as in stock but the bulkheads are showing as due into swift next week, i have requested an earlier delivery from swift
Show
Claire Folland
added a comment - we are still waiting for 2 parts, 9842146 chimney bulkheads and 9836948 roof support, the roof support is showing as in stock but the bulkheads are showing as due into swift next week, i have requested an earlier delivery from swift
Rachael from called at 13.54 need the serial number as the part has been ordered without and their parts department said they will cancel this order with that?
Information needed given.
Information needed given.
Show
Lorraine Pryor (Inactive)
added a comment - Rachael from called at 13.54 need the serial number as the part has been ordered without and their parts department said they will cancel this order with that?
Information needed given.
Worksheet issued for Steve to make a start on Friday 5/1/18
Show
Charleen Sibley
added a comment - Worksheet issued for Steve to make a start on Friday 5/1/18
| Attachment | worksheet issued .png [ 198476 ] |
Updated Jane that we are still waiting for parts.
Show
Charleen Sibley
added a comment - Updated Jane that we are still waiting for parts.
phoned Rachael to ask if she can chase the last 2 items as the park want the van next week, she will try and chase them for us
Show
Claire Folland
added a comment - phoned Rachael to ask if she can chase the last 2 items as the park want the van next week, she will try and chase them for us
| Attachment | screenshot-19.png [ 197912 ] |
| Attachment | screenshot-18.png [ 197911 ] |
| Attachment | SKM_C224e17122109270.pdf [ 197910 ] |
| Attachment | screenshot-17.png [ 197909 ] |
| Attachment | SKM_C224e17122109265.pdf [ 197907 ] |
| Attachment | screenshot-16.png [ 197906 ] |
| Attachment | SKM_C224e17122109264.pdf [ 197902 ] |
SWIFT INV - 01762109
Closure for curvascape fire = £4.17
Pipe Flue - £30.63
Closure for curvascape fire = £4.17
Pipe Flue - £30.63
Show
Marion Pratt (Inactive)
added a comment - SWIFT INV - 01762109
Closure for curvascape fire = £4.17
Pipe Flue - £30.63
| Attachment | SKM_C224e17120712420.pdf [ 196636 ] |
| Attachment | screenshot-15.png [ 196596 ] |
| Attachment | screenshot-14.png [ 196595 ] |
| Attachment | screenshot-13.png [ 196594 ] |
| Attachment | SKM_C224e17113015071.pdf [ 196593 ] |
received 1717703 fireplace top shelf unit, 1717704 fireplace bottom unit
Show
Claire Folland
added a comment - received 1717703 fireplace top shelf unit, 1717704 fireplace bottom unit
| Attachment | screenshot-12.png [ 196588 ] |
| Attachment | screenshot-11.png [ 196586 ] |
| Attachment | SKM_C224e17113015060.pdf [ 196585 ] |
| Attachment | SKM_C224e17113015060.pdf [ 196585 ] |
received 1716437 pipe copper
Show
Claire Folland
added a comment - received 1716437 pipe copper
received 1711920 fire gas curvascape
Show
Claire Folland
added a comment - received 1711920 fire gas curvascape
| Attachment | SKM_C224e17113015060.pdf [ 196241 ] |
| Attachment | screenshot-10.png [ 196240 ] |
| Attachment | screenshot-9.png [ 196239 ] |
| Attachment | screenshot-8.png [ 196238 ] |
received 1718428 pipe flue gas fire
Show
Claire Folland
added a comment - received 1718428 pipe flue gas fire
received 1712175 closure PLT- curvascape fire
Show
Claire Folland
added a comment - received 1712175 closure PLT- curvascape fire
received 1714155 pipw clip 15mm
Show
Claire Folland
added a comment - received 1714155 pipw clip 15mm
| Attachment | screenshot-7.png [ 195140 ] |
| Attachment | screenshot-6.png [ 195137 ] |
SWIFT INV - 01757859
1 X SEALANT - £4.88
1 X BLADE GAS MANIFOLD WHITE - 21P
1 X SEALANT - £4.88
1 X BLADE GAS MANIFOLD WHITE - 21P
Show
Marion Pratt (Inactive)
added a comment - SWIFT INV - 01757859
1 X SEALANT - £4.88
1 X BLADE GAS MANIFOLD WHITE - 21P
Swift have emailed to say:
This item has been picked/packed and is out for delivery to you
This item has been picked/packed and is out for delivery to you
Show
Charleen Sibley
added a comment - Swift have emailed to say:
This item has been picked/packed and is out for delivery to you
| Attachment | screenshot-5.png [ 195068 ] |
SWIFT INV - 01759205
Reducer Connector - £4.03
8mm Ball Valve - £6.88
15mm Equal Tee - £5.63
Access door panel white - £7.09
SWIFT INV - 01758666
Roofplate - £84.55
Carriage - £6.50
4 x Rolls Westminster vinyl - £27.14
Reducer Connector - £4.03
8mm Ball Valve - £6.88
15mm Equal Tee - £5.63
Access door panel white - £7.09
SWIFT INV - 01758666
Roofplate - £84.55
Carriage - £6.50
4 x Rolls Westminster vinyl - £27.14
Show
Marion Pratt (Inactive)
added a comment - SWIFT INV - 01759205
Reducer Connector - £4.03
8mm Ball Valve - £6.88
15mm Equal Tee - £5.63
Access door panel white - £7.09
SWIFT INV - 01758666
Roofplate - £84.55
Carriage - £6.50
4 x Rolls Westminster vinyl - £27.14
| Attachment | screenshot-4.png [ 195067 ] |
received tape foam 1710345
Show
Claire Folland
added a comment - received tape foam 1710345
I have requested an earlier delivery of the items as we are need them before Christmas.
Logistics Enquiry Ref: SBH002785
70SURFBH: 20/11/2017 15:02:31
Request Earlier Delivery Of Whole Order: Hi we really do need this order asap - before Christmas
Logistics Enquiry Ref: SBH002785
70SURFBH: 20/11/2017 15:02:31
Request Earlier Delivery Of Whole Order: Hi we really do need this order asap - before Christmas
Show
Charleen Sibley
added a comment - I have requested an earlier delivery of the items as we are need them before Christmas.
Logistics Enquiry Ref: SBH002785
70SURFBH: 20/11/2017 15:02:31
Request Earlier Delivery Of Whole Order: Hi we really do need this order asap - before Christmas
recieved L section 1717307, roofplate/terminal 1718429, reducer connector 1717421, tee equal 1717427, access door panel white 1718638, valve ball 8mm foot mounted copper
Show
Claire Folland
added a comment - recieved L section 1717307, roofplate/terminal 1718429, reducer connector 1717421, tee equal 1717427, access door panel white 1718638, valve ball 8mm foot mounted copper
received sealant, blade gas manifold white
received 10 x clip flue gas fire
Show
Claire Folland
added a comment - received 10 x clip flue gas fire
Parts ordered, advised Emma cost
Show
Claire Folland
added a comment - Parts ordered, advised Emma cost
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Attachment | screenshot-3.png [ 192806 ] |
| ID Number | SBH004660 |
| Order No | AS11180/50352 |
1717307 L section x 4
1711920 gas fire curvascape
1717703 fireplace top shelf unit
1717704 fireplace bottom unit
1024002 blade gas manifold white
1712175 closure PLT curvascape fire
1706158 clip flue gas fire x 10
1075940 sealant
1718428 pipe flue
1718429 roofplate terminal
1710345 tape foam
1718638 access door panel white
1717423 valve ball
1717421 reducer connector compress
1716437 pipe copper
1717427 tee equal 15mm copper
1714155 pipe clip 15mm single hinged talon
9836948 roof support
9842146 complete chimney breast bulkheads
1711920 gas fire curvascape
1717703 fireplace top shelf unit
1717704 fireplace bottom unit
1024002 blade gas manifold white
1712175 closure PLT curvascape fire
1706158 clip flue gas fire x 10
1075940 sealant
1718428 pipe flue
1718429 roofplate terminal
1710345 tape foam
1718638 access door panel white
1717423 valve ball
1717421 reducer connector compress
1716437 pipe copper
1717427 tee equal 15mm copper
1714155 pipe clip 15mm single hinged talon
9836948 roof support
9842146 complete chimney breast bulkheads
Show
Claire Folland
added a comment - 1717307 L section x 4
1711920 gas fire curvascape
1717703 fireplace top shelf unit
1717704 fireplace bottom unit
1024002 blade gas manifold white
1712175 closure PLT curvascape fire
1706158 clip flue gas fire x 10
1075940 sealant
1718428 pipe flue
1718429 roofplate terminal
1710345 tape foam
1718638 access door panel white
1717423 valve ball
1717421 reducer connector compress
1716437 pipe copper
1717427 tee equal 15mm copper
1714155 pipe clip 15mm single hinged talon
9836948 roof support
9842146 complete chimney breast bulkheads
| Attachment | screenshot-2.png [ 192803 ] |
Steve has been in the van to have a look at this, it looks the fire fire box needs to be moved forward to allow enough space behind for the gas pipe, Emma has advised this needs to be changed no matter what as it is going to Treyarnon, submitted parts enquiry into swift
Show
Claire Folland
added a comment - Steve has been in the van to have a look at this, it looks the fire fire box needs to be moved forward to allow enough space behind for the gas pipe, Emma has advised this needs to be changed no matter what as it is going to Treyarnon, submitted parts enquiry into swift
| Attachment | screenshot-1.png [ 192659 ] |
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | EX19 8DW | |
| Park_Email | warranty@surfbay.co.uk | |
| Park_Phone | 01837 680100 | |
| Park_Code | SURF99 | |
| Park_Key_Account | No | |
| Park_Address | Surf Bay Leisure (Winkleigh) |