Details

    • Type: Furniture Furniture
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Higher Harlyn Farm
    • Park_Code:
      HIGH01
    • Park_Postcode:
      PL28 8SG
    • Park_Contact:
      Miriam
    • Park_Email:
      hhpark@btconnect.com
    • Park_Phone:
      01841 520022
    • Plot:
      16.11.17 van on order so I dont know the plot number
    • Order No:
      AS11292/50352 /// SBH004748
    • Model:
      Bordeaux
    • Stock_Number:
      34748
    • Serial:
      026482h
    • Size:
      38x12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • PER:
      SBH002767 & SBH002768
    1. SKM_C224e18020114110.pdf
      292 kB
      Marion Pratt
    2. SKM_C224e18032214004.pdf
      232 kB
      Marion Pratt
    1. 16.11.17 Per .png
      493 kB
    2. 17.11.17 PER .png
      320 kB
    3. 17.11.17 reply back to swift again re parts no .png
      402 kB
    4. 1st reply to tech enquiry 17.11.17.png
      303 kB
    5. 2nd tech enquiry 17.11.17.png
      527 kB
    6. email to ade.png
      223 kB
    7. screenshot-1.png
      481 kB
    8. screenshot-2.png
      322 kB
    9. screenshot-3.png
      313 kB
    10. screenshot-4.png
      264 kB
    11. screenshot-5.png
      273 kB
    12. screenshot-6.png
      176 kB
    13. screenshot-7.png
      279 kB

      Activity

      Hide
      Charleen Sibley added a comment -
      Emailed over from Ade, asked Lorraine to arrange this 15/11/17
      Show
      Charleen Sibley added a comment - Emailed over from Ade, asked Lorraine to arrange this 15/11/17
      Hide
      Lorraine Pryor (Inactive) added a comment -
      This van is not loaded on swift system , I have done a search fro the part no and on swift it shows different shaver sockets/ different parts no , so i cant submit a PER for the part number so I have now called Swift left a message with ref Becky asking for either Racheal / Paul to call me back on this one
      Show
      Lorraine Pryor (Inactive) added a comment - This van is not loaded on swift system , I have done a search fro the part no and on swift it shows different shaver sockets/ different parts no , so i cant submit a PER for the part number so I have now called Swift left a message with ref Becky asking for either Racheal / Paul to call me back on this one
      Hide
      Lorraine Pryor (Inactive) added a comment -
      70SURFBH: 16/11/2017 12:58:32
      Parts Enquiry: Please can you let me have a part number for the main bathroom so we can fit a shaver socket into a Bordeaux that we have on order, also can you confirm if we need a back box to fit . thanks Lorraine

      Submitted a PER using 025597H for the parts need face plate and back box.
      I will also submitted a Technical enquiry as it doesn't show a socket in the brochure and I would presume that the wire has already been fitted
      Show
      Lorraine Pryor (Inactive) added a comment - 70SURFBH: 16/11/2017 12:58:32 Parts Enquiry: Please can you let me have a part number for the main bathroom so we can fit a shaver socket into a Bordeaux that we have on order, also can you confirm if we need a back box to fit . thanks Lorraine Submitted a PER using 025597H for the parts need face plate and back box. I will also submitted a Technical enquiry as it doesn't show a socket in the brochure and I would presume that the wire has already been fitted
      Hide
      Lorraine Pryor (Inactive) added a comment -
      70SURFBH: 16/11/2017 13:05:15 SBH002768
      Technical Enquiry: Please can you advise us as to where a shaver socket would be fitted in a Bordeaux 2018 as it doesn't show this optional extra in the brochure as we have been asked to do a reto fit one in a new van that is on order but we cant add this onto. thanks Lorraine
      Show
      Lorraine Pryor (Inactive) added a comment - 70SURFBH: 16/11/2017 13:05:15 SBH002768 Technical Enquiry: Please can you advise us as to where a shaver socket would be fitted in a Bordeaux 2018 as it doesn't show this optional extra in the brochure as we have been asked to do a reto fit one in a new van that is on order but we cant add this onto. thanks Lorraine
      Hide
      Lorraine Pryor (Inactive) added a comment -
      swift did reply to the Per to say This should go in the main bathroom on the vanity unit.

      I have now done another tech enquiry to say :70SURFBH: 17/11/2017 08:34:54
      You have replied as below yes that fine say that it should go on the vanity unit , but we need to know where/ location as we presume that the wiring would be in the are where it can be located , can you please send us over a picture so that our engineer will then be aware as to where it should be place. thanks Lorraine

      Now waiting on a reply again to get the right information.
      Show
      Lorraine Pryor (Inactive) added a comment - swift did reply to the Per to say This should go in the main bathroom on the vanity unit. I have now done another tech enquiry to say :70SURFBH: 17/11/2017 08:34:54 You have replied as below yes that fine say that it should go on the vanity unit , but we need to know where/ location as we presume that the wiring would be in the are where it can be located , can you please send us over a picture so that our engineer will then be aware as to where it should be place. thanks Lorraine Now waiting on a reply again to get the right information.
      Hide
      Lorraine Pryor (Inactive) added a comment -
      70SURFBH: 17/11/2017 11:50:09
      The van only has what comes as standard so we need all the parts required for us to fit a shaving socket to the unit. thanks Lorraine

      : 17/11/2017 09:17:05
      Is it the parts for the vanity unit or the actual shaver socket that is required? Thanks
      Show
      Lorraine Pryor (Inactive) added a comment - 70SURFBH: 17/11/2017 11:50:09 The van only has what comes as standard so we need all the parts required for us to fit a shaving socket to the unit. thanks Lorraine : 17/11/2017 09:17:05 Is it the parts for the vanity unit or the actual shaver socket that is required? Thanks
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Our Response: The part number for the panel below the bathroom cabinet (including the cut out for the shaver socket) is; 9842274 PANEL 495X208MM BATHROOM MIRR CAB Quantity: 1 1716696 SHAVER SOCKET OUTLET WHITE Quantity: 1 We advise that an electrician surveys the van before any work is started as to connect the shaver socket to the main power supply in the twin bedroom, extensive re-work may need to be done. Thanks
      I have spoken to charleen and I will forward this email onto to her.
      Show
      Lorraine Pryor (Inactive) added a comment - Our Response: The part number for the panel below the bathroom cabinet (including the cut out for the shaver socket) is; 9842274 PANEL 495X208MM BATHROOM MIRR CAB Quantity: 1 1716696 SHAVER SOCKET OUTLET WHITE Quantity: 1 We advise that an electrician surveys the van before any work is started as to connect the shaver socket to the main power supply in the twin bedroom, extensive re-work may need to be done. Thanks I have spoken to charleen and I will forward this email onto to her.
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Spoken to Charleen re this issue she has requested that I send the response from swift onto her,.
      I have now done this today and waiting to hear if Im am to order parts in for this retro fit.
      Show
      Lorraine Pryor (Inactive) added a comment - Spoken to Charleen re this issue she has requested that I send the response from swift onto her,. I have now done this today and waiting to hear if Im am to order parts in for this retro fit.
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Re the POI for this van , I have spoken with charleen and she is going to message Claire re the POI and this being done at that time.
      Show
      Lorraine Pryor (Inactive) added a comment - Re the POI for this van , I have spoken with charleen and she is going to message Claire re the POI and this being done at that time.
      Hide
      Charleen Sibley added a comment -
      I have emailed Ade and Matt S that swift have advised this could need re-work to take the power supply from the twin bedroom. I await their reply.
      Show
      Charleen Sibley added a comment - I have emailed Ade and Matt S that swift have advised this could need re-work to take the power supply from the twin bedroom. I await their reply.
      Hide
      Lorraine Pryor (Inactive) added a comment -
      still awaiting a response from Charleen I can see on the above notes that she has emailed Ade/ Matt and is awaiting a reply.
      Show
      Lorraine Pryor (Inactive) added a comment - still awaiting a response from Charleen I can see on the above notes that she has emailed Ade/ Matt and is awaiting a reply.
      Hide
      Charleen Sibley added a comment -
      I have emailed Matt and Ade to say we cannot do this one.
      Show
      Charleen Sibley added a comment - I have emailed Matt and Ade to say we cannot do this one.
      Hide
      Charleen Sibley added a comment - - edited
      Ade went ahead and had a conversation with steve about this and steve has said he can do this no problem!
      Following the conversation we had with Steve yesterday, please can you go ahead and organise the fitting of the shaver socket.

      I have ordered the shaver socket from Swift. Using PO AS11292/50352 /// SBH004748
       
      Show
      Charleen Sibley added a comment - - edited Ade went ahead and had a conversation with steve about this and steve has said he can do this no problem! Following the conversation we had with Steve yesterday, please can you go ahead and organise the fitting of the shaver socket. I have ordered the shaver socket from Swift. Using PO AS11292/50352 /// SBH004748  
      Hide
      Heather Barbieri (Inactive) added a comment -
      PDI completed but SB shaver socket not fitted as on order
      Show
      Heather Barbieri (Inactive) added a comment - PDI completed but SB shaver socket not fitted as on order
      Hide
      Heather Barbieri (Inactive) added a comment -
      Tom Jeffries attended 19/01/2018 and did PDI 11 issues found
      Show
      Heather Barbieri (Inactive) added a comment - Tom Jeffries attended 19/01/2018 and did PDI 11 issues found
      Hide
      Berenice Law (Inactive) added a comment -
      Sarah from Swift called checking that the work form this part is definitely to go ahead. Checked with Charleen and confirmed to Sarah to go ahead
      Show
      Berenice Law (Inactive) added a comment - Sarah from Swift called checking that the work form this part is definitely to go ahead. Checked with Charleen and confirmed to Sarah to go ahead
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Bernie spoken to me re this one and I called Sarah Lowe back, what she wanted to checked was that we do want to order the parts in as it a very big job to do this hence them asking !
      I said yes we are aware that it a big job but yes please order parts as per our order.
      Show
      Lorraine Pryor (Inactive) added a comment - Bernie spoken to me re this one and I called Sarah Lowe back, what she wanted to checked was that we do want to order the parts in as it a very big job to do this hence them asking ! I said yes we are aware that it a big job but yes please order parts as per our order.
      Hide
      Heather Barbieri (Inactive) added a comment -
      Shaver socket for bathroom has arrived 25/01/2018
      Show
      Heather Barbieri (Inactive) added a comment - Shaver socket for bathroom has arrived 25/01/2018
      Hide
      Claire Folland added a comment -
      received panel for bathroom mirror cabinet, labelled and put on rack, worksheet already issued
      Show
      Claire Folland added a comment - received panel for bathroom mirror cabinet, labelled and put on rack, worksheet already issued
      Hide
      Charleen Sibley added a comment -
      Matt to attend 23/3/18
      Show
      Charleen Sibley added a comment - Matt to attend 23/3/18
      Hide
      Charleen Sibley added a comment -
      I have emailed Shaun Craze to see if he can do this for us.
      Show
      Charleen Sibley added a comment - I have emailed Shaun Craze to see if he can do this for us.

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            Updated:
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