Details
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Type:
Furniture
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Higher Harlyn Farm
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Park_Code:HIGH01
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Park_Postcode:PL28 8SG
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Park_Contact:Miriam
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Park_Email:hhpark@btconnect.com
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Park_Phone:01841 520022
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Plot:16.11.17 van on order so I dont know the plot number
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Order No:AS11292/50352 /// SBH004748
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Model:Bordeaux
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Stock_Number:34748
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Serial:026482h
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Size:38x12
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Status Colour:
Awaiting Quote
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PER:SBH002767 & SBH002768
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Miriam | |
| Park_Postcode | PL28 8SG | |
| Park_Email | hhpark@btconnect.com | |
| Park_Phone | 01841 520022 | |
| Park_Code | HIGH01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | St Merryn | |
| Park_City | Padstow | |
| Park_Address | Higher Harlyn Farm |
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Charleen Sibley
added a comment -
Permalink
Emailed over from Ade, asked Lorraine to arrange this 15/11/17
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Charleen Sibley
added a comment - Emailed over from Ade, asked Lorraine to arrange this 15/11/17
| Assignee | Charleen Sibley [ charleen sibley ] | Lorraine Pryor [ lorraine ] |
| Attachment | screenshot-1.png [ 194053 ] |
This van is not loaded on swift system , I have done a search fro the part no and on swift it shows different shaver sockets/ different parts no , so i cant submit a PER for the part number so I have now called Swift left a message with ref Becky asking for either Racheal / Paul to call me back on this one
Show
Lorraine Pryor (Inactive)
added a comment - This van is not loaded on swift system , I have done a search fro the part no and on swift it shows different shaver sockets/ different parts no , so i cant submit a PER for the part number so I have now called Swift left a message with ref Becky asking for either Racheal / Paul to call me back on this one
| PER | SBH002767 |
| Attachment | 16.11.17 Per .png [ 194073 ] |
70SURFBH: 16/11/2017 12:58:32
Parts Enquiry: Please can you let me have a part number for the main bathroom so we can fit a shaver socket into a Bordeaux that we have on order, also can you confirm if we need a back box to fit . thanks Lorraine
Submitted a PER using 025597H for the parts need face plate and back box.
I will also submitted a Technical enquiry as it doesn't show a socket in the brochure and I would presume that the wire has already been fitted
Parts Enquiry: Please can you let me have a part number for the main bathroom so we can fit a shaver socket into a Bordeaux that we have on order, also can you confirm if we need a back box to fit . thanks Lorraine
Submitted a PER using 025597H for the parts need face plate and back box.
I will also submitted a Technical enquiry as it doesn't show a socket in the brochure and I would presume that the wire has already been fitted
Show
Lorraine Pryor (Inactive)
added a comment - 70SURFBH: 16/11/2017 12:58:32
Parts Enquiry: Please can you let me have a part number for the main bathroom so we can fit a shaver socket into a Bordeaux that we have on order, also can you confirm if we need a back box to fit . thanks Lorraine
Submitted a PER using 025597H for the parts need face plate and back box.
I will also submitted a Technical enquiry as it doesn't show a socket in the brochure and I would presume that the wire has already been fitted
| PER | SBH002767 | SBH002767 & SBH002768 |
70SURFBH: 16/11/2017 13:05:15 SBH002768
Technical Enquiry: Please can you advise us as to where a shaver socket would be fitted in a Bordeaux 2018 as it doesn't show this optional extra in the brochure as we have been asked to do a reto fit one in a new van that is on order but we cant add this onto. thanks Lorraine
Technical Enquiry: Please can you advise us as to where a shaver socket would be fitted in a Bordeaux 2018 as it doesn't show this optional extra in the brochure as we have been asked to do a reto fit one in a new van that is on order but we cant add this onto. thanks Lorraine
Show
Lorraine Pryor (Inactive)
added a comment - 70SURFBH: 16/11/2017 13:05:15 SBH002768
Technical Enquiry: Please can you advise us as to where a shaver socket would be fitted in a Bordeaux 2018 as it doesn't show this optional extra in the brochure as we have been asked to do a reto fit one in a new van that is on order but we cant add this onto. thanks Lorraine
| Summary | Retro - SHAVER SOCKET TO THE BATHROOM | Retro - SHAVER SOCKET TO THE BATHROOM - needs to be done at the same time as the PDI |
| Plot | 16.11.17 van on order so I dont know the plot number |
swift did reply to the Per to say This should go in the main bathroom on the vanity unit.
I have now done another tech enquiry to say :70SURFBH: 17/11/2017 08:34:54
You have replied as below yes that fine say that it should go on the vanity unit , but we need to know where/ location as we presume that the wiring would be in the are where it can be located , can you please send us over a picture so that our engineer will then be aware as to where it should be place. thanks Lorraine
Now waiting on a reply again to get the right information.
I have now done another tech enquiry to say :70SURFBH: 17/11/2017 08:34:54
You have replied as below yes that fine say that it should go on the vanity unit , but we need to know where/ location as we presume that the wiring would be in the are where it can be located , can you please send us over a picture so that our engineer will then be aware as to where it should be place. thanks Lorraine
Now waiting on a reply again to get the right information.
Show
Lorraine Pryor (Inactive)
added a comment - swift did reply to the Per to say This should go in the main bathroom on the vanity unit.
I have now done another tech enquiry to say :70SURFBH: 17/11/2017 08:34:54
You have replied as below yes that fine say that it should go on the vanity unit , but we need to know where/ location as we presume that the wiring would be in the are where it can be located , can you please send us over a picture so that our engineer will then be aware as to where it should be place. thanks Lorraine
Now waiting on a reply again to get the right information.
| Attachment | 2nd tech enquiry 17.11.17.png [ 194330 ] |
| Attachment | 1st reply to tech enquiry 17.11.17.png [ 194331 ] |
70SURFBH: 17/11/2017 11:50:09
The van only has what comes as standard so we need all the parts required for us to fit a shaving socket to the unit. thanks Lorraine
: 17/11/2017 09:17:05
Is it the parts for the vanity unit or the actual shaver socket that is required? Thanks
The van only has what comes as standard so we need all the parts required for us to fit a shaving socket to the unit. thanks Lorraine
: 17/11/2017 09:17:05
Is it the parts for the vanity unit or the actual shaver socket that is required? Thanks
Show
Lorraine Pryor (Inactive)
added a comment - 70SURFBH: 17/11/2017 11:50:09
The van only has what comes as standard so we need all the parts required for us to fit a shaving socket to the unit. thanks Lorraine
: 17/11/2017 09:17:05
Is it the parts for the vanity unit or the actual shaver socket that is required? Thanks
| Attachment | 17.11.17 reply back to swift again re parts no .png [ 194373 ] |
Our Response: The part number for the panel below the bathroom cabinet (including the cut out for the shaver socket) is; 9842274 PANEL 495X208MM BATHROOM MIRR CAB Quantity: 1 1716696 SHAVER SOCKET OUTLET WHITE Quantity: 1 We advise that an electrician surveys the van before any work is started as to connect the shaver socket to the main power supply in the twin bedroom, extensive re-work may need to be done. Thanks
I have spoken to charleen and I will forward this email onto to her.
I have spoken to charleen and I will forward this email onto to her.
Show
Lorraine Pryor (Inactive)
added a comment - Our Response: The part number for the panel below the bathroom cabinet (including the cut out for the shaver socket) is; 9842274 PANEL 495X208MM BATHROOM MIRR CAB Quantity: 1 1716696 SHAVER SOCKET OUTLET WHITE Quantity: 1 We advise that an electrician surveys the van before any work is started as to connect the shaver socket to the main power supply in the twin bedroom, extensive re-work may need to be done. Thanks
I have spoken to charleen and I will forward this email onto to her.
| Attachment | screenshot-2.png [ 194408 ] |
Spoken to Charleen re this issue she has requested that I send the response from swift onto her,.
I have now done this today and waiting to hear if Im am to order parts in for this retro fit.
I have now done this today and waiting to hear if Im am to order parts in for this retro fit.
Show
Lorraine Pryor (Inactive)
added a comment - Spoken to Charleen re this issue she has requested that I send the response from swift onto her,.
I have now done this today and waiting to hear if Im am to order parts in for this retro fit.
| Attachment | 17.11.17 PER .png [ 194412 ] |
| Attachment | screenshot-3.png [ 194413 ] |
Re the POI for this van , I have spoken with charleen and she is going to message Claire re the POI and this being done at that time.
Show
Lorraine Pryor (Inactive)
added a comment - Re the POI for this van , I have spoken with charleen and she is going to message Claire re the POI and this being done at that time.
| Attachment | email to ade.png [ 194624 ] |
I have emailed Ade and Matt S that swift have advised this could need re-work to take the power supply from the twin bedroom. I await their reply.
Show
Charleen Sibley
added a comment - I have emailed Ade and Matt S that swift have advised this could need re-work to take the power supply from the twin bedroom. I await their reply.
still awaiting a response from Charleen I can see on the above notes that she has emailed Ade/ Matt and is awaiting a reply.
Show
Lorraine Pryor (Inactive)
added a comment - still awaiting a response from Charleen I can see on the above notes that she has emailed Ade/ Matt and is awaiting a reply.
I have emailed Matt and Ade to say we cannot do this one.
Show
Charleen Sibley
added a comment - I have emailed Matt and Ade to say we cannot do this one.
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
Ade went ahead and had a conversation with steve about this and steve has said he can do this no problem!
Following the conversation we had with Steve yesterday, please can you go ahead and organise the fitting of the shaver socket.
I have ordered the shaver socket from Swift. Using PO AS11292/50352 /// SBH004748
Following the conversation we had with Steve yesterday, please can you go ahead and organise the fitting of the shaver socket.
I have ordered the shaver socket from Swift. Using PO AS11292/50352 /// SBH004748
Show
Charleen Sibley
added a comment - - edited Ade went ahead and had a conversation with steve about this and steve has said he can do this no problem!
Following the conversation we had with Steve yesterday, please can you go ahead and organise the fitting of the shaver socket.
I have ordered the shaver socket from Swift. Using PO AS11292/50352 /// SBH004748
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Order No | AS11292/50352 /// SBH004748 |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Summary | Retro - SHAVER SOCKET TO THE BATHROOM - needs to be done at the same time as the PDI | Retro - SHAVER SOCKET TO THE BATHROOM |
PDI completed but SB shaver socket not fitted as on order
Show
Heather Barbieri (Inactive)
added a comment - PDI completed but SB shaver socket not fitted as on order
Tom Jeffries attended 19/01/2018 and did PDI 11 issues found
Show
Heather Barbieri (Inactive)
added a comment - Tom Jeffries attended 19/01/2018 and did PDI 11 issues found
Sarah from Swift called checking that the work form this part is definitely to go ahead. Checked with Charleen and confirmed to Sarah to go ahead
Show
Berenice Law (Inactive)
added a comment - Sarah from Swift called checking that the work form this part is definitely to go ahead. Checked with Charleen and confirmed to Sarah to go ahead
Bernie spoken to me re this one and I called Sarah Lowe back, what she wanted to checked was that we do want to order the parts in as it a very big job to do this hence them asking !
I said yes we are aware that it a big job but yes please order parts as per our order.
I said yes we are aware that it a big job but yes please order parts as per our order.
Show
Lorraine Pryor (Inactive)
added a comment - Bernie spoken to me re this one and I called Sarah Lowe back, what she wanted to checked was that we do want to order the parts in as it a very big job to do this hence them asking !
I said yes we are aware that it a big job but yes please order parts as per our order.
Shaver socket for bathroom has arrived 25/01/2018
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Heather Barbieri (Inactive)
added a comment - Shaver socket for bathroom has arrived 25/01/2018
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Lorraine Pryor [ lorraine ] | Claire Folland [ claire ] |
| Plot |
| Attachment | screenshot-4.png [ 200159 ] |
| Attachment | SKM_C224e18020114110.pdf [ 200879 ] |
| Attachment | screenshot-5.png [ 200880 ] |
| Attachment | screenshot-6.png [ 200881 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
received panel for bathroom mirror cabinet, labelled and put on rack, worksheet already issued
Show
Claire Folland
added a comment - received panel for bathroom mirror cabinet, labelled and put on rack, worksheet already issued
Matt to attend 23/3/18
Show
Charleen Sibley
added a comment - Matt to attend 23/3/18
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Claire Folland [ claire ] | Heather Barbieri [ heather ] |
| Work Scheduled | 23/Mar/18 |
| Attachment | SKM_C224e18032214004.pdf [ 205194 ] |
| Attachment | screenshot-7.png [ 205195 ] |
I have emailed Shaun Craze to see if he can do this for us.
Show
Charleen Sibley
added a comment - I have emailed Shaun Craze to see if he can do this for us.
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2s | 1 | charleen sibley | 02/Dec/17 3:22 PM | |||||
|
17d 3h 48m | 2 | charleen sibley | 15/Jan/18 4:39 PM | |||||
|
2s | 2 | charleen sibley | 15/Jan/18 4:40 PM | |||||
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2s | 1 | charleen sibley | 15/Jan/18 4:40 PM | |||||
|
9d 20h 48m | 1 | Heather Barbieri (Inactive) | 25/Jan/18 1:28 PM | |||||
|
21d 3h 36m | 1 | charleen sibley | 15/Feb/18 5:04 PM | |||||
|
28d 17h 23m | 1 | charleen sibley | 16/Mar/18 10:28 AM | |||||
|
157d 4h 46m | 1 | charleen sibley | 20/Aug/18 4:14 PM | |||||
|
2s | 2 | charleen sibley | 20/Aug/18 4:14 PM | |||||
|
2805d 17h 3m | 2 | 13/Mar/26 7:04 AM | ||||||
|
4m 37s | 2 | 13/Mar/26 7:04 AM |
