Retrofit
  1. Retrofit
  2. RET-238

Retro fit patio doors

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Awaiting Quote
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Treyarnon Bay Caravan Park Ltd
        • Park_Code:
          TREY01
        • Park_Postcode:
          PL28 8JP
        • Park_Email:
          admin@treyarnonbayholidays.co.uk
        • Park_Phone:
          01841 520681 // 01841 520653
        • Plot:
          T1
        • Order No:
          Invoice no 9972433 - paid in full by card
        • Model:
          Ardenne
        • Stock_Number:
          35029
        • Serial:
          028484h
        • Size:
          35x12
        • Status Colour:
          Awaiting Quote Awaiting Quote

          Description

          PAID IN FULL BY CARD 18/10/18 - INVOICE NUMBER 9972433
          1. PDF File
            SKM_C224e19021414462.pdf
            274 kB
            Charleen Sibley
          2. PDF File
            SKM_C224e19012517230.pdf
            191 kB
            Charleen Sibley
          3. PDF File
            SKM_C224e18122011324.pdf
            239 kB
            Marion Pratt
          4. PDF File
            SKM_C224e18120615543.pdf
            372 kB
            Marion Pratt
          5. PDF File
            SKM_C224e18092010093.pdf
            251 kB
            Marion Pratt
          6. PDF File
            SKM_C224e18092010091.pdf
            235 kB
            Marion Pratt
          7. PDF File
            SKM_C224e18091312033.pdf
            261 kB
            Marion Pratt
          1. worksheet issued.png
            217 kB
          2. screenshot-1.png
            276 kB
          3. email from emma.png
            365 kB

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		23h 14m 1 charleen sibley 23/Aug/18 1:36 PM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		1 charleen sibley 23/Aug/18 1:36 PM
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		2s 1 charleen sibley 23/Aug/18 1:36 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		155d 4h 22m 1 charleen sibley 25/Jan/19 4:58 PM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		8m 46s 1 charleen sibley 25/Jan/19 5:07 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		1s 1 charleen sibley 25/Jan/19 5:07 PM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		20d 16h 58m 1 charleen sibley 15/Feb/19 10:05 AM
            Resolved Resolved Complete Complete
            		1s 1 charleen sibley 15/Feb/19 10:05 AM
            Complete Complete Complete Complete
            		2582d 21h 1 13/Mar/26 7:05 AM
            Complete Complete Reopened Reopened
            		1 13/Mar/26 7:05 AM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		6s 1 13/Mar/26 7:05 AM
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            made changes -
            Status Complete [ 6 ] Complete [ 6 ]
            Charleen Sibley made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Charleen Sibley made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Charleen Sibley made changes -
            Attachment SKM_C224e19021414462.pdf [ 237434 ]
            Hide
            Permalink
            Charleen Sibley added a comment -
            Matt completed 13/2/19
            Show
            Charleen Sibley added a comment - Matt completed 13/2/19
            Hide
            Permalink
            Charleen Sibley added a comment -
            Matt is scheduled to attend 13/2/18
            Show
            Charleen Sibley added a comment - Matt is scheduled to attend 13/2/18
            Hide
            Permalink
            Charleen Sibley added a comment -
            This was cancelled as it snowed.
            Show
            Charleen Sibley added a comment - This was cancelled as it snowed.
            Charleen Sibley made changes -
            Attachment SKM_C224e19012517230.pdf [ 236145 ]
            Charleen Sibley made changes -
            Times Scheduled 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
            Charleen Sibley made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Charleen Sibley made changes -
            Attachment worksheet issued.png [ 236055 ]
            Charleen Sibley made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Assignee Charleen Sibley [ charleen sibley ] Claire Folland [ claire ]
            Plot
            Hide
            Permalink
            Charleen Sibley added a comment - - edited
            Doors received from Swift - Worksheet issued - Duncan and Steve are attending 1/2/19
            Show
            Charleen Sibley added a comment - - edited Doors received from Swift - Worksheet issued - Duncan and Steve are attending 1/2/19
            Hide
            Permalink
            Charleen Sibley added a comment - - edited
            Our Response: I can confirm the frame comes with the French doors below. 1722921 DOOR FRCH FRONT 1565X1902 DG WHT Quantity: 1
            Show
            Charleen Sibley added a comment - - edited Our Response: I can confirm the frame comes with the French doors below. 1722921 DOOR FRCH FRONT 1565X1902 DG WHT Quantity: 1
            Hide
            Permalink
            Charleen Sibley added a comment -
            Delivery Issue: Missing From Delivery (1722921)
            Status: Credited - Credit Note No: 0001824257
            : 18/10/2018 08:14:59
            100% credit given. A new order has been raised - SBH005348 - for the missing part. Thanks
            Show
            Charleen Sibley added a comment - Delivery Issue: Missing From Delivery (1722921) Status: Credited - Credit Note No: 0001824257 : 18/10/2018 08:14:59 100% credit given. A new order has been raised - SBH005348 - for the missing part. Thanks
            Marion Pratt (Inactive) made changes -
            Attachment SKM_C224e18122011324.pdf [ 233927 ]
            Marion Pratt (Inactive) made changes -
            Attachment SKM_C224e18120615543.pdf [ 232755 ]
            Charleen Sibley made changes -
            Description PAID IN FULL BY CARD 18/10/18 - INVOICE NUMBER 9972433
            Charleen Sibley made changes -
            Order No Invoice no 9972433 - paid in full by card
            Hide
            Permalink
            Charleen Sibley added a comment -
            The owners have paid by card today £1008.00
            Show
            Charleen Sibley added a comment - The owners have paid by card today £1008.00
            Hide
            Permalink
            Charleen Sibley added a comment -
            I have looked on the swift system and it says these were dispatched 14/9/18? I have said that we do not have these and the delivery note says Globe Vale??? Sarah from Swift says this was a mistake and the delivery note shouldn't say Globe Vale and they haven't been delivered anywhere yet. She said she would chase these and let me know.
            Show
            Charleen Sibley added a comment - I have looked on the swift system and it says these were dispatched 14/9/18? I have said that we do not have these and the delivery note says Globe Vale??? Sarah from Swift says this was a mistake and the delivery note shouldn't say Globe Vale and they haven't been delivered anywhere yet. She said she would chase these and let me know.
            Marion Pratt (Inactive) made changes -
            Attachment SKM_C224e18092010093.pdf [ 224941 ]
            Marion Pratt (Inactive) made changes -
            Attachment SKM_C224e18092010091.pdf [ 224938 ]
            Marion Pratt (Inactive) made changes -
            Attachment screenshot-1.png [ 224165 ]
            Marion Pratt (Inactive) made changes -
            Attachment SKM_C224e18091312033.pdf [ 224164 ]
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            I have received the retainers x 2 and placed the item on the rack with the other items. Still waiting for the door French Front
            Show
            Heather Barbieri (Inactive) added a comment - I have received the retainers x 2 and placed the item on the rack with the other items. Still waiting for the door French Front
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            I have received the Retainer spacers labelled and placed on the shelf marked 1 of 4 items needed STILL WAITING part numbers required :) 1718298 RETAINER-TRIGGER TYPE ASPEN WHITE Quantity: 2 , 1722921 DOOR FRCH FRONT 1565X1902 DG WHT Quantity: 1
            Show
            Heather Barbieri (Inactive) added a comment - I have received the Retainer spacers labelled and placed on the shelf marked 1 of 4 items needed STILL WAITING part numbers required :) 1718298 RETAINER-TRIGGER TYPE ASPEN WHITE Quantity: 2 , 1722921 DOOR FRCH FRONT 1565X1902 DG WHT Quantity: 1
            Hide
            Permalink
            Charleen Sibley added a comment -
            emailed the owner for their full name and address to enable me to send a invoice.
            Show
            Charleen Sibley added a comment - emailed the owner for their full name and address to enable me to send a invoice.
            Charleen Sibley made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Charleen Sibley made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Charleen Sibley made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Hide
            Permalink
            Charleen Sibley added a comment -
            parts ordered: SBH005190 // AS11727/50353
            Show
            Charleen Sibley added a comment - parts ordered: SBH005190 // AS11727/50353
            Hide
            Permalink
            Charleen Sibley added a comment -
            Our Response: Here are the part numbers required :) 1718298 RETAINER-TRIGGER TYPE ASPEN WHITE Quantity: 2 1718479 25MM RETAINER SPACER - ASPEN WHITE Quantity: 4 1722921 DOOR FRCH FRONT 1565X1902 DG WHT Quantity: 1
            Show
            Charleen Sibley added a comment - Our Response: Here are the part numbers required :) 1718298 RETAINER-TRIGGER TYPE ASPEN WHITE Quantity: 2 1718479 25MM RETAINER SPACER - ASPEN WHITE Quantity: 4 1722921 DOOR FRCH FRONT 1565X1902 DG WHT Quantity: 1
            Charleen Sibley made changes -
            Attachment email from emma.png [ 222088 ]
            Hide
            Permalink
            Charleen Sibley added a comment -
            Hello Can you send the customer an invoice for the retro fit of front doors to 35029 Swift Ardenne at Treyarnon Bay please and arrange for the job to be carried out.
            £840 + VAT. The fire in the same van also needs disconnecting. Thanks Em

            Show
            Charleen Sibley added a comment - Hello Can you send the customer an invoice for the retro fit of front doors to 35029 Swift Ardenne at Treyarnon Bay please and arrange for the job to be carried out. £840 + VAT. The fire in the same van also needs disconnecting. Thanks Em
            Hide
            Permalink
            Charleen Sibley added a comment -
            emma has requested this - done a parts enquiry for with swift
            Parts EnquiryStatus: Investigating
            70SURFBH: 22/08/2018 14:23:10
            Parts Enquiry: Hi please could you provide the part numbers for everything to retro fit patio doors in the lounge on this unit. Thanks.
            Show
            Charleen Sibley added a comment - emma has requested this - done a parts enquiry for with swift Parts EnquiryStatus: Investigating 70SURFBH: 22/08/2018 14:23:10 Parts Enquiry: Hi please could you provide the part numbers for everything to retro fit patio doors in the lounge on this unit. Thanks.
            Charleen Sibley made changes -
            Field Original Value New Value
            Park_Postcode PL28 8JP
            Park_Email hello@treyarnonbayholidays.co.uk
            Park_Phone  01841 520681 // 01841 520653
            Park_Code TREY01
            Park_Key_Account Yes
            Park_Address2 St Merryn
            Park_City Padstow
            Park_Address JB Old Ltd, t/a Treyarnon Bay Caravan Park
            Charleen Sibley created issue -

              People

              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated: