Details

    • Type: White Goods White Goods
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Smytham Manor Leisure
    • Park_Code:
      SMYT01
    • Park_Postcode:
      EX38 8PU
    • Park_Email:
      tina.smythamsales@gmail.com / info@smytham.co.uk
    • Park_Phone:
      Tina Gregory 07849 399327 / 01805 622110.
    • Plot:
      sales yard going to Smytham Manor not date on paradox
    • ID Number:
      36034
    • Order No:
      AS12134/50352
    • Model:
      Abi
    • Stock_Number:
      35602
    • Serial:
      1970027
    • Size:
      40 x 12
    • Status Colour:
      Awaiting Quote Awaiting Quote

      Description

      From: Adrienne Barwell
      Sent: 25 February 2019 10:51
      To: Warranty
      Subject: Retro work - stock 35602 ABI Beverley @ Winkleigh

      Hi,

      We have sold the Beverley 40x12 3 bed in the yard to Smytham Manor, and it requires the following:

      GUZZUNDA BEDS FOR THE TWIN ROOM
      INTEGRATED DISHWASHER FITTED

      I think that Duncan may well have already looked at this unit and provided Matt with a quotation.

      Kindest Regards,

      Adrienne Barwell
      Sales & Transport Administrative Coordinator
      1. SKM_C224e19071809581.pdf
        285 kB
        Claire Folland
      2. SKM_C224e19071807570.pdf
        355 kB
        Claire Folland
      1. screenshot-5.png
        771 kB
      2. screenshot-4.png
        255 kB
      3. screenshot-3.png
        262 kB
      4. screenshot-2.png
        277 kB
      5. screenshot-1.png
        195 kB
      6. Email to Matt.png
        376 kB
      7. 20.03.19 Quote from Abi ref no 36034.png
        327 kB
      8. 20.03.19 Quote from ABI .png
        327 kB
      9. 20.03.19 Email to Duncan with ABi quote attached .png
        290 kB
      10. 19.03.19 email from Duncan re beds.png
        314 kB
      11. 14.05.19 charged dishwasher and door to van.png
        335 kB
      12. 07.03.19 email to Duncan .png
        303 kB
      13. 06.03.19 ABi quote .png
        292 kB
      14. 05.03.19 Email from Claire .png
        302 kB
      15. 05.03.19.png
        306 kB

        Activity

        Hide
        Lorraine Pryor (Inactive) added a comment - - edited
        Ade emailed warranty and then Claire has been passed to myself.01 March 2019 10:53
        Checked on Jira and nothing had been loaded on the system, so I have now loaded this on and will assigned to Duncan .

        I can get a price from ABi for the parts, Guzzander beds will have to come from them but we might be able to get the dishwasher from AO but I can say until I get a quote from ABI.
        Will now submitted a enquiry into ABi to get a cost from them.
        Show
        Lorraine Pryor (Inactive) added a comment - - edited Ade emailed warranty and then Claire has been passed to myself.01 March 2019 10:53 Checked on Jira and nothing had been loaded on the system, so I have now loaded this on and will assigned to Duncan . I can get a price from ABi for the parts, Guzzander beds will have to come from them but we might be able to get the dishwasher from AO but I can say until I get a quote from ABI. Will now submitted a enquiry into ABi to get a cost from them.
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Issued a worksheet today and will leave for Duncan as he might of already looked at this .
        Show
        Lorraine Pryor (Inactive) added a comment - Issued a worksheet today and will leave for Duncan as he might of already looked at this .
        Hide
        Lorraine Pryor (Inactive) added a comment -
        email sent to :
        Duncan,

        I have been asked to order parts, Adrienne has stated on her email that you might of already provide a quote to Matt, but
        I could locate anything on Jira ?

        I’ve email Abi today to ask for costs for Guzzunda beds for the twin along with a cost of a Dishwasher.

        Once I have the prices I can then see if we can get the dishwasher cheaper elsewhere , but I will need to know what other parts you need to connect it .

        Hopefully we can catch up when you next in the office.


        Kind Regards
        Lorraine
        Show
        Lorraine Pryor (Inactive) added a comment - email sent to : Duncan, I have been asked to order parts, Adrienne has stated on her email that you might of already provide a quote to Matt, but I could locate anything on Jira ? I’ve email Abi today to ask for costs for Guzzunda beds for the twin along with a cost of a Dishwasher. Once I have the prices I can then see if we can get the dishwasher cheaper elsewhere , but I will need to know what other parts you need to connect it . Hopefully we can catch up when you next in the office. Kind Regards Lorraine
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Hi
         
        Please see attached requested quote.
         
        For the Gazunda bed can you advise if you need this for the twin be closest to the kitchen or the middle tiwn bedroom?
         
        Kind Regards
         
        Kristie Deakin
        Parts & Chargeables
        I will need to talk to Darren as I have been passed this from Claire asking me to order parts so I dont know which room and will need to talk to Darren to clarify.
        Also Ade sais she has parts for the dishwasher !
        Show
        Lorraine Pryor (Inactive) added a comment - Hi   Please see attached requested quote.   For the Gazunda bed can you advise if you need this for the twin be closest to the kitchen or the middle tiwn bedroom?   Kind Regards   Kristie Deakin Parts & Chargeables I will need to talk to Darren as I have been passed this from Claire asking me to order parts so I dont know which room and will need to talk to Darren to clarify. Also Ade sais she has parts for the dishwasher !
        Hide
        Lorraine Pryor (Inactive) added a comment -
        I sent the following email to Duncan,Thu 07/03/2019 08:52

        Just to update you then , I’ve loaded this on Jira under Retro -251 , might be best if you call Matt Steel to check if both issue are retro or quotes ?
        As I said yesterday Abi also need to know which room the Gazunda bed are for either the twin closest to the kitchen or the middle twin bedroom?
        If you can find out and let me know so I can then get a prices from Abi for the door and Gazunda bed s.

        Look forward to your reply.


        Thanks
        Lorraine


        Once Duncan advise me what he wants me to order I can get a quote from ABI/ place an order for what we need .
        Show
        Lorraine Pryor (Inactive) added a comment - I sent the following email to Duncan,Thu 07/03/2019 08:52 Just to update you then , I’ve loaded this on Jira under Retro -251 , might be best if you call Matt Steel to check if both issue are retro or quotes ? As I said yesterday Abi also need to know which room the Gazunda bed are for either the twin closest to the kitchen or the middle twin bedroom? If you can find out and let me know so I can then get a prices from Abi for the door and Gazunda bed s. Look forward to your reply. Thanks Lorraine Once Duncan advise me what he wants me to order I can get a quote from ABI/ place an order for what we need .
        Hide
        Lorraine Pryor (Inactive) added a comment -
        13/03/2019 19:10
        Can you get a quote for the beds in the twin closest to the kitchen,
        If you haven’t already.
        Thanks,
        Duncan Thomson.
         
        Customer Care Engineer

        Know I know which room this is for I can email Abi to obtain a quote for this today
        Show
        Lorraine Pryor (Inactive) added a comment - 13/03/2019 19:10 Can you get a quote for the beds in the twin closest to the kitchen, If you haven’t already. Thanks, Duncan Thomson.   Customer Care Engineer Know I know which room this is for I can email Abi to obtain a quote for this today
        Hide
        Lorraine Pryor (Inactive) added a comment - - edited
        Wed 13/03/2019 19:10
        Can you get a quote for the beds in the twin closest to the kitchen,
        If you haven’t already.
        Thanks,
        Duncan Thomson.
         
        Customer Care Engineer


        I have now emailed Abi to get a cost for the above, once I have this I will forward the cost to Duncan
        Show
        Lorraine Pryor (Inactive) added a comment - - edited Wed 13/03/2019 19:10 Can you get a quote for the beds in the twin closest to the kitchen, If you haven’t already. Thanks, Duncan Thomson.   Customer Care Engineer I have now emailed Abi to get a cost for the above, once I have this I will forward the cost to Duncan
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Abi have emailed me a quote over Kristie - screen shot attached to Jira - I will email this over to Duncan so he has a copy of this quote.
         DISHWASHER; INTEGRATED 600W Cost gross £420
        DISHWASHER HOUSING COMPLETE Cost £130.00
        14BED0153 BED FRAME: 1800 X 650 OVERBED Cost £40.00
        14BED0157 BED FRAME: 1720 X 650 GUZUNDA Cost £60.00
        16BED0027 MATTRESS: 1905 X 686 Cost £160.00
        14BED0099 MATTRESS: 1755 X 686 Cost £130.00
        Total £940.00 Plus £20.00 PP Plus vat
        Show
        Lorraine Pryor (Inactive) added a comment - Abi have emailed me a quote over Kristie - screen shot attached to Jira - I will email this over to Duncan so he has a copy of this quote.  DISHWASHER; INTEGRATED 600W Cost gross £420 DISHWASHER HOUSING COMPLETE Cost £130.00 14BED0153 BED FRAME: 1800 X 650 OVERBED Cost £40.00 14BED0157 BED FRAME: 1720 X 650 GUZUNDA Cost £60.00 16BED0027 MATTRESS: 1905 X 686 Cost £160.00 14BED0099 MATTRESS: 1755 X 686 Cost £130.00 Total £940.00 Plus £20.00 PP Plus vat
        Hide
        Duncan Thomson added a comment -
        Forwarded quote from ABI to Matt
        Show
        Duncan Thomson added a comment - Forwarded quote from ABI to Matt
        Hide
        Heather Barbieri (Inactive) added a comment -
        email from park
        Hi Heather

        The owners of the Beverley have decided not to go ahead with the Gozunder bed due to the fact they will lose the mattress they already have. I am not sure what the protocol is as they have already paid for the retro fit.

        Also, do you have an update on the dishwasher installation? And would you be able to find out which kitchen cupboard the dishwater will be replacing?

        Show
        Heather Barbieri (Inactive) added a comment - email from park Hi Heather The owners of the Beverley have decided not to go ahead with the Gozunder bed due to the fact they will lose the mattress they already have. I am not sure what the protocol is as they have already paid for the retro fit. Also, do you have an update on the dishwasher installation? And would you be able to find out which kitchen cupboard the dishwater will be replacing?
        Hide
        Heather Barbieri (Inactive) added a comment - - edited
        Customer does not want to go ahead and will keep what they have this is regarding the guzunder beds
        Show
        Heather Barbieri (Inactive) added a comment - - edited Customer does not want to go ahead and will keep what they have this is regarding the guzunder beds
        Hide
        Heather Barbieri (Inactive) added a comment -
        I have spoken to Matt and he confirms to go ahead I will raise an Order and place on order with ABI
        Show
        Heather Barbieri (Inactive) added a comment - I have spoken to Matt and he confirms to go ahead I will raise an Order and place on order with ABI
        Hide
        Heather Barbieri (Inactive) added a comment -
        ABI have supplied a quote and I have ordered with permission from Matt Steele
        Show
        Heather Barbieri (Inactive) added a comment - ABI have supplied a quote and I have ordered with permission from Matt Steele
        Hide
        Heather Barbieri (Inactive) added a comment -
        I have emailed Kristie and quoted reference Quote 36036
        Show
        Heather Barbieri (Inactive) added a comment - I have emailed Kristie and quoted reference Quote 36036
        Hide
        Lorraine Pryor (Inactive) added a comment -
        I have today charged the cost of the parts to the stock no on paradox.
        Show
        Lorraine Pryor (Inactive) added a comment - I have today charged the cost of the parts to the stock no on paradox.
        Hide
        Heather Barbieri (Inactive) added a comment -
        I have spoken to ABI today and the retro Dishwasher the housing is due 17/07/2019
        Show
        Heather Barbieri (Inactive) added a comment - I have spoken to ABI today and the retro Dishwasher the housing is due 17/07/2019
        Hide
        Heather Barbieri (Inactive) added a comment -
        ABi have delivered the dishwasher and surround i have issued a worksheet and labelled
        Show
        Heather Barbieri (Inactive) added a comment - ABi have delivered the dishwasher and surround i have issued a worksheet and labelled
        Hide
        Claire Folland added a comment -
        REMOVED UNITS - ADDED WATER & WASTE SUPPLY. ADDED ELECTRIC SUPPLY. FITTED DISHWASHER DOOR & PLINTH & TESTED.

        ALL OK.

        DUNCAN 15.7.19
        Show
        Claire Folland added a comment - REMOVED UNITS - ADDED WATER & WASTE SUPPLY. ADDED ELECTRIC SUPPLY. FITTED DISHWASHER DOOR & PLINTH & TESTED. ALL OK. DUNCAN 15.7.19
        Hide
        Claire Folland added a comment -
        ABI INV - 096664

        DISHWASHER - £378.00
        DISHWASHER DOOR & HOUSING - £117.00
        CARRIAGE = £24
        Show
        Claire Folland added a comment - ABI INV - 096664 DISHWASHER - £378.00 DISHWASHER DOOR & HOUSING - £117.00 CARRIAGE = £24

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              Updated:
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