Details
-
Type:
White Goods
-
Status: Awaiting Quote
-
Priority:
Normal
-
Resolution: Unresolved
-
Labels:None
-
Park_Company:Smytham Manor Leisure
-
Park_Code:SMYT01
-
Park_Postcode:EX38 8PU
-
Park_Email:tina.smythamsales@gmail.com / info@smytham.co.uk
-
Park_Phone:Tina Gregory 07849 399327 / 01805 622110.
-
Plot:sales yard going to Smytham Manor not date on paradox
-
ID Number:36034
-
Order No:AS12134/50352
-
Model:Abi
-
Stock_Number:35602
-
Serial:1970027
-
Size:40 x 12
-
Status Colour:
Awaiting Quote
Description
From: Adrienne Barwell
Sent: 25 February 2019 10:51
To: Warranty
Subject: Retro work - stock 35602 ABI Beverley @ Winkleigh
Hi,
We have sold the Beverley 40x12 3 bed in the yard to Smytham Manor, and it requires the following:
GUZZUNDA BEDS FOR THE TWIN ROOM
INTEGRATED DISHWASHER FITTED
I think that Duncan may well have already looked at this unit and provided Matt with a quotation.
Kindest Regards,
Adrienne Barwell
Sales & Transport Administrative Coordinator
Sent: 25 February 2019 10:51
To: Warranty
Subject: Retro work - stock 35602 ABI Beverley @ Winkleigh
Hi,
We have sold the Beverley 40x12 3 bed in the yard to Smytham Manor, and it requires the following:
GUZZUNDA BEDS FOR THE TWIN ROOM
INTEGRATED DISHWASHER FITTED
I think that Duncan may well have already looked at this unit and provided Matt with a quotation.
Kindest Regards,
Adrienne Barwell
Sales & Transport Administrative Coordinator
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | 05.03.19 Email from Claire .png [ 238521 ] |
| Size | 40 x 12 | |
| Model | Abi | |
| Stock_Number | Beverley | |
| Plot | sales yard | |
| Serial | 1970027 | |
| Park_Company | Not defined | Surf Bay Leisure (Winkleigh) |
| Park_Postcode | EX19 8DW | |
| Park_Email | warranty@surfbay.co.uk | |
| Park_Phone | 01837 680100 | |
| Park_Code | SURF99 | |
| Park_Key_Account | No | |
| Park_Address | Surf Bay Leisure (Winkleigh) |
| Description |
From: Adrienne Barwell
Sent: 25 February 2019 10:51 To: Warranty Subject: Retro work - stock 35602 ABI Beverley @ Winkleigh Hi, We have sold the Beverley 40x12 3 bed in the yard to Smytham Manor, and it requires the following: GUZZUNDA BEDS FOR THE TWIN ROOM INTEGRATED DISHWASHER FITTED I think that Duncan may well have already looked at this unit and provided Matt with a quotation. Kindest Regards, Adrienne Barwell Sales & Transport Administrative Coordinator |
| Assignee | Lorraine Pryor [ lorraine ] | Duncan Thomson [ duncan ] |
| Plot | sales yard | sales yard going to Smytham Manor not date on paradox |
| Attachment | 05.03.19.png [ 238522 ] |
Issued a worksheet today and will leave for Duncan as he might of already looked at this .
Show
Lorraine Pryor (Inactive)
added a comment - Issued a worksheet today and will leave for Duncan as he might of already looked at this .
email sent to :
Duncan,
I have been asked to order parts, Adrienne has stated on her email that you might of already provide a quote to Matt, but
I could locate anything on Jira ?
I’ve email Abi today to ask for costs for Guzzunda beds for the twin along with a cost of a Dishwasher.
Once I have the prices I can then see if we can get the dishwasher cheaper elsewhere , but I will need to know what other parts you need to connect it .
Hopefully we can catch up when you next in the office.
Kind Regards
Lorraine
Duncan,
I have been asked to order parts, Adrienne has stated on her email that you might of already provide a quote to Matt, but
I could locate anything on Jira ?
I’ve email Abi today to ask for costs for Guzzunda beds for the twin along with a cost of a Dishwasher.
Once I have the prices I can then see if we can get the dishwasher cheaper elsewhere , but I will need to know what other parts you need to connect it .
Hopefully we can catch up when you next in the office.
Kind Regards
Lorraine
Show
Lorraine Pryor (Inactive)
added a comment - email sent to :
Duncan,
I have been asked to order parts, Adrienne has stated on her email that you might of already provide a quote to Matt, but
I could locate anything on Jira ?
I’ve email Abi today to ask for costs for Guzzunda beds for the twin along with a cost of a Dishwasher.
Once I have the prices I can then see if we can get the dishwasher cheaper elsewhere , but I will need to know what other parts you need to connect it .
Hopefully we can catch up when you next in the office.
Kind Regards
Lorraine
| Stock_Number | Beverley | 35602 |
Hi
Please see attached requested quote.
For the Gazunda bed can you advise if you need this for the twin be closest to the kitchen or the middle tiwn bedroom?
Kind Regards
Kristie Deakin
Parts & Chargeables
I will need to talk to Darren as I have been passed this from Claire asking me to order parts so I dont know which room and will need to talk to Darren to clarify.
Also Ade sais she has parts for the dishwasher !
Please see attached requested quote.
For the Gazunda bed can you advise if you need this for the twin be closest to the kitchen or the middle tiwn bedroom?
Kind Regards
Kristie Deakin
Parts & Chargeables
I will need to talk to Darren as I have been passed this from Claire asking me to order parts so I dont know which room and will need to talk to Darren to clarify.
Also Ade sais she has parts for the dishwasher !
Show
Lorraine Pryor (Inactive)
added a comment - Hi
Please see attached requested quote.
For the Gazunda bed can you advise if you need this for the twin be closest to the kitchen or the middle tiwn bedroom?
Kind Regards
Kristie Deakin
Parts & Chargeables
I will need to talk to Darren as I have been passed this from Claire asking me to order parts so I dont know which room and will need to talk to Darren to clarify.
Also Ade sais she has parts for the dishwasher !
| Attachment | 06.03.19 ABi quote .png [ 238652 ] |
| ID Number | 36034 Abi quote |
| Attachment | 07.03.19 email to Duncan .png [ 238704 ] |
I sent the following email to Duncan,Thu 07/03/2019 08:52
Just to update you then , I’ve loaded this on Jira under Retro -251 , might be best if you call Matt Steel to check if both issue are retro or quotes ?
As I said yesterday Abi also need to know which room the Gazunda bed are for either the twin closest to the kitchen or the middle twin bedroom?
If you can find out and let me know so I can then get a prices from Abi for the door and Gazunda bed s.
Look forward to your reply.
Thanks
Lorraine
Once Duncan advise me what he wants me to order I can get a quote from ABI/ place an order for what we need .
Just to update you then , I’ve loaded this on Jira under Retro -251 , might be best if you call Matt Steel to check if both issue are retro or quotes ?
As I said yesterday Abi also need to know which room the Gazunda bed are for either the twin closest to the kitchen or the middle twin bedroom?
If you can find out and let me know so I can then get a prices from Abi for the door and Gazunda bed s.
Look forward to your reply.
Thanks
Lorraine
Once Duncan advise me what he wants me to order I can get a quote from ABI/ place an order for what we need .
Show
Lorraine Pryor (Inactive)
added a comment - I sent the following email to Duncan,Thu 07/03/2019 08:52
Just to update you then , I’ve loaded this on Jira under Retro -251 , might be best if you call Matt Steel to check if both issue are retro or quotes ?
As I said yesterday Abi also need to know which room the Gazunda bed are for either the twin closest to the kitchen or the middle twin bedroom?
If you can find out and let me know so I can then get a prices from Abi for the door and Gazunda bed s.
Look forward to your reply.
Thanks
Lorraine
Once Duncan advise me what he wants me to order I can get a quote from ABI/ place an order for what we need .
13/03/2019 19:10
Can you get a quote for the beds in the twin closest to the kitchen,
If you haven’t already.
Thanks,
Duncan Thomson.
Customer Care Engineer
Know I know which room this is for I can email Abi to obtain a quote for this today
Can you get a quote for the beds in the twin closest to the kitchen,
If you haven’t already.
Thanks,
Duncan Thomson.
Customer Care Engineer
Know I know which room this is for I can email Abi to obtain a quote for this today
Show
Lorraine Pryor (Inactive)
added a comment - 13/03/2019 19:10
Can you get a quote for the beds in the twin closest to the kitchen,
If you haven’t already.
Thanks,
Duncan Thomson.
Customer Care Engineer
Know I know which room this is for I can email Abi to obtain a quote for this today
Wed 13/03/2019 19:10
Can you get a quote for the beds in the twin closest to the kitchen,
If you haven’t already.
Thanks,
Duncan Thomson.
Customer Care Engineer
I have now emailed Abi to get a cost for the above, once I have this I will forward the cost to Duncan
Can you get a quote for the beds in the twin closest to the kitchen,
If you haven’t already.
Thanks,
Duncan Thomson.
Customer Care Engineer
I have now emailed Abi to get a cost for the above, once I have this I will forward the cost to Duncan
Show
Lorraine Pryor (Inactive)
added a comment - - edited Wed 13/03/2019 19:10
Can you get a quote for the beds in the twin closest to the kitchen,
If you haven’t already.
Thanks,
Duncan Thomson.
Customer Care Engineer
I have now emailed Abi to get a cost for the above, once I have this I will forward the cost to Duncan
| Attachment | 19.03.19 email from Duncan re beds.png [ 239815 ] |
| Attachment | 20.03.19 Quote from ABI .png [ 239963 ] |
| Attachment | 20.03.19 Quote from Abi ref no 36034.png [ 239964 ] |
Abi have emailed me a quote over Kristie - screen shot attached to Jira - I will email this over to Duncan so he has a copy of this quote.
DISHWASHER; INTEGRATED 600W Cost gross £420
DISHWASHER HOUSING COMPLETE Cost £130.00
14BED0153 BED FRAME: 1800 X 650 OVERBED Cost £40.00
14BED0157 BED FRAME: 1720 X 650 GUZUNDA Cost £60.00
16BED0027 MATTRESS: 1905 X 686 Cost £160.00
14BED0099 MATTRESS: 1755 X 686 Cost £130.00
Total £940.00 Plus £20.00 PP Plus vat
DISHWASHER; INTEGRATED 600W Cost gross £420
DISHWASHER HOUSING COMPLETE Cost £130.00
14BED0153 BED FRAME: 1800 X 650 OVERBED Cost £40.00
14BED0157 BED FRAME: 1720 X 650 GUZUNDA Cost £60.00
16BED0027 MATTRESS: 1905 X 686 Cost £160.00
14BED0099 MATTRESS: 1755 X 686 Cost £130.00
Total £940.00 Plus £20.00 PP Plus vat
Show
Lorraine Pryor (Inactive)
added a comment - Abi have emailed me a quote over Kristie - screen shot attached to Jira - I will email this over to Duncan so he has a copy of this quote.
DISHWASHER; INTEGRATED 600W Cost gross £420
DISHWASHER HOUSING COMPLETE Cost £130.00
14BED0153 BED FRAME: 1800 X 650 OVERBED Cost £40.00
14BED0157 BED FRAME: 1720 X 650 GUZUNDA Cost £60.00
16BED0027 MATTRESS: 1905 X 686 Cost £160.00
14BED0099 MATTRESS: 1755 X 686 Cost £130.00
Total £940.00 Plus £20.00 PP Plus vat
| ID Number | 36034 Abi quote | 36034 |
| Attachment | 20.03.19 Email to Duncan with ABi quote attached .png [ 239966 ] |
made changes -
| Park_Contact |
| Park_Company | Surf Bay Leisure (Winkleigh) | Smytham Manor Leisure |
| Park_Postcode | EX19 8DW | EX38 8PU |
| Park_Email | warranty@surfbay.co.uk | tina.smythamsales@gmail.com / info@smytham.co.uk |
| Park_Phone | 01837 680100 | Tina Gregory 07849 399327 / 01805 622110. |
| Park_Code | SURF99 | SMYT01 |
| Park_Address2 | Little Torrington | |
| Park_Address | Surf Bay Leisure (Winkleigh) | Smytham Manor |
| Attachment | Email to Matt.png [ 243090 ] |
Forwarded quote from ABI to Matt
Show
Duncan Thomson
added a comment - Forwarded quote from ABI to Matt
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Manufacturer | ABI |
email from park
Hi Heather
The owners of the Beverley have decided not to go ahead with the Gozunder bed due to the fact they will lose the mattress they already have. I am not sure what the protocol is as they have already paid for the retro fit.
Also, do you have an update on the dishwasher installation? And would you be able to find out which kitchen cupboard the dishwater will be replacing?
Hi Heather
The owners of the Beverley have decided not to go ahead with the Gozunder bed due to the fact they will lose the mattress they already have. I am not sure what the protocol is as they have already paid for the retro fit.
Also, do you have an update on the dishwasher installation? And would you be able to find out which kitchen cupboard the dishwater will be replacing?
Show
Heather Barbieri (Inactive)
added a comment - email from park
Hi Heather
The owners of the Beverley have decided not to go ahead with the Gozunder bed due to the fact they will lose the mattress they already have. I am not sure what the protocol is as they have already paid for the retro fit.
Also, do you have an update on the dishwasher installation? And would you be able to find out which kitchen cupboard the dishwater will be replacing?
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
Customer does not want to go ahead and will keep what they have this is regarding the guzunder beds
Show
Heather Barbieri (Inactive)
added a comment - - edited Customer does not want to go ahead and will keep what they have this is regarding the guzunder beds
| Status | Quotation accepted [ 10008 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
I have spoken to Matt and he confirms to go ahead I will raise an Order and place on order with ABI
Show
Heather Barbieri (Inactive)
added a comment - I have spoken to Matt and he confirms to go ahead I will raise an Order and place on order with ABI
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
ABI have supplied a quote and I have ordered with permission from Matt Steele
Show
Heather Barbieri (Inactive)
added a comment - ABI have supplied a quote and I have ordered with permission from Matt Steele
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Attachment | screenshot-1.png [ 244840 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Attachment | screenshot-2.png [ 244841 ] |
I have emailed Kristie and quoted reference Quote 36036
Show
Heather Barbieri (Inactive)
added a comment - I have emailed Kristie and quoted reference Quote 36036
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Order No | AS12134/50352 |
| Attachment | 14.05.19 charged dishwasher and door to van.png [ 245158 ] |
I have today charged the cost of the parts to the stock no on paradox.
Show
Lorraine Pryor (Inactive)
added a comment - I have today charged the cost of the parts to the stock no on paradox.
| Attachment | screenshot-3.png [ 245205 ] |
I have spoken to ABI today and the retro Dishwasher the housing is due 17/07/2019
Show
Heather Barbieri (Inactive)
added a comment - I have spoken to ABI today and the retro Dishwasher the housing is due 17/07/2019
| Summary | GUZZUNDA BEDS FOR THE TWIN ROOM & A INTEGRATED DISHWASHER FITTED | INTEGRATED DISHWASHER FITTED retro |
ABi have delivered the dishwasher and surround i have issued a worksheet and labelled
Show
Heather Barbieri (Inactive)
added a comment - ABi have delivered the dishwasher and surround i have issued a worksheet and labelled
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Duncan Thomson [ duncan ] | Claire Folland [ claire ] |
| Plot | ||
| Parts in | 02/Jul/19 1:00 PM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Attachment | screenshot-4.png [ 250222 ] |
REMOVED UNITS - ADDED WATER & WASTE SUPPLY. ADDED ELECTRIC SUPPLY. FITTED DISHWASHER DOOR & PLINTH & TESTED.
ALL OK.
DUNCAN 15.7.19
ALL OK.
DUNCAN 15.7.19
Show
Claire Folland
added a comment - REMOVED UNITS - ADDED WATER & WASTE SUPPLY. ADDED ELECTRIC SUPPLY. FITTED DISHWASHER DOOR & PLINTH & TESTED.
ALL OK.
DUNCAN 15.7.19
| Attachment | SKM_C224e19071807570.pdf [ 251918 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Claire Folland [ claire ] | Heather Barbieri [ heather ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
ABI INV - 096664
DISHWASHER - £378.00
DISHWASHER DOOR & HOUSING - £117.00
CARRIAGE = £24
DISHWASHER - £378.00
DISHWASHER DOOR & HOUSING - £117.00
CARRIAGE = £24
Show
Claire Folland
added a comment - ABI INV - 096664
DISHWASHER - £378.00
DISHWASHER DOOR & HOUSING - £117.00
CARRIAGE = £24
| Attachment | SKM_C224e19071809581.pdf [ 252011 ] |
| Attachment | screenshot-5.png [ 252013 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
24s | 1 | Heather Barbieri (Inactive) | 09/May/19 12:49 PM | |||||
|
4s | 1 | Heather Barbieri (Inactive) | 09/May/19 12:49 PM | |||||
|
2m 14s | 1 | Heather Barbieri (Inactive) | 09/May/19 3:13 PM | |||||
|
53d 21h 48m | 1 | Heather Barbieri (Inactive) | 02/Jul/19 1:01 PM | |||||
|
2m 15s | 1 | Heather Barbieri (Inactive) | 02/Jul/19 1:03 PM | |||||
|
15d 20h 43m | 1 | Claire Folland | 18/Jul/19 9:47 AM | |||||
|
3s | 1 | Claire Folland | 18/Jul/19 9:47 AM | |||||
|
129d 2h 41m | 3 | Claire Folland | 22/Aug/25 2:15 PM | |||||
|
20d 22h 54m | 3 | Claire Folland | 22/Aug/25 2:15 PM | |||||
|
2s | 1 | Claire Folland | 22/Aug/25 2:15 PM | |||||
|
7s | 3 | Claire Folland | 22/Aug/25 2:15 PM | |||||
|
2260d 12h 38m | 3 | 18/Dec/25 11:29 PM | ||||||
|
2h 19m | 3 | 18/Dec/25 11:30 PM |
Checked on Jira and nothing had been loaded on the system, so I have now loaded this on and will assigned to Duncan .
I can get a price from ABi for the parts, Guzzander beds will have to come from them but we might be able to get the dishwasher from AO but I can say until I get a quote from ABI.
Will now submitted a enquiry into ABi to get a cost from them.