Details

    • Type: White Goods White Goods
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Home Farm Holiday Park T/A Suremime Ltd
    • Park_Code:
      home01
    • Park_Postcode:
      TA9 4HD
    • Park_Email:
      steve@homefarmholidaypark.co.uk, mike@homefarmholidaypark.co.uk
    • Park_Phone:
      01278788888 or 07970 499 392
    • ID Number:
      123560
    • Order No:
      AS12111 - ao order and the Abi door AS12112
    • Model:
      Ambleside Premier
    • Stock_Number:
      36249
    • Serial:
      1573439
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Part Number:
      washing machine AO
    • Part Number 2:
      PCB18071 SHAKER DOOR: 730 X 599 X 19MM £50.00 from Abi
    1. FW Stock 36249 Ambleside Premier 40x14 2 bed - RETRO FIT REQUIRED.msg
      68 kB
      Lorraine Pryor
    2. SKM_C224e19080807472.pdf
      35 kB
      Claire Folland
    1. 16.04.19.png
      337 kB
    2. 17.04.19 ABI .png
      301 kB
    3. 24.04.19 AO order .png
      450 kB
    4. 24.04.19 AO order for a washing machine.png
      655 kB
    5. 24.04.19 Beko on AO picked by Duncan .png
      476 kB
    6. 30.04.18 ABi order for the door .png
      282 kB
    7. AO Price.png
      465 kB
    8. CCF15052019_00000.jpg
      648 kB
    9. screenshot-1.png
      369 kB
    10. screenshot-2.png
      338 kB

      Activity

      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      8d 3h 48m 1 Lorraine Pryor (Inactive) 24/Apr/19 3:24 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1m 59s 1 Lorraine Pryor (Inactive) 24/Apr/19 3:26 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      3s 1 Lorraine Pryor (Inactive) 24/Apr/19 3:26 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      48d 20h 9m 1 Heather Barbieri (Inactive) 12/Jun/19 11:35 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      11s 1 Heather Barbieri (Inactive) 12/Jun/19 11:35 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      56d 21h 13m 1 Claire Folland 08/Aug/19 8:49 AM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      4s 1 Claire Folland 08/Aug/19 8:49 AM
      Resolved Resolved Complete Complete
      2s 1 Claire Folland 08/Aug/19 8:49 AM
      Complete Complete Reopened Reopened
      2324d 15h 21m 1 18/Dec/25 11:11 PM
      Reopened Reopened Awaiting Quote Awaiting Quote
      8s 1 18/Dec/25 11:11 PM
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Claire Folland [ claire ] Heather Barbieri [ heather ]
      Claire Folland made changes -
      Attachment SKM_C224e19080807472.pdf [ 253970 ]
      Hide
      Claire Folland added a comment -
      FITTED COMPLETE.

      PARK SAY OWNERS OF VAN HAVE COMPLAINED BARGEBOARDS ARE SCRATCHED. I'VE HAD A LOOK - CAN'T SEE ANY SCRATCHES BUT HAVE BEEN POORLY FITTED - 1 MISSING BOLT REPLACED.

      TOM 31.7.19
      Show
      Claire Folland added a comment - FITTED COMPLETE. PARK SAY OWNERS OF VAN HAVE COMPLAINED BARGEBOARDS ARE SCRATCHED. I'VE HAD A LOOK - CAN'T SEE ANY SCRATCHES BUT HAVE BEEN POORLY FITTED - 1 MISSING BOLT REPLACED. TOM 31.7.19
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-2.png [ 248004 ]
      Heather Barbieri (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Heather Barbieri (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
      Plot
      Hide
      Heather Barbieri (Inactive) added a comment -
      Shaker door arrived i have issued a worksheet and placed on the rack
      Show
      Heather Barbieri (Inactive) added a comment - Shaker door arrived i have issued a worksheet and placed on the rack
      Hide
      Claire Folland added a comment -
      Duncan and tom attended 30-4-19 worksheet attached, fitted washing machine, electrics, water and waste, unable to test water as not connected to mains, still require door as used old door which has incorrect holes
      Show
      Claire Folland added a comment - Duncan and tom attended 30-4-19 worksheet attached, fitted washing machine, electrics, water and waste, unable to test water as not connected to mains, still require door as used old door which has incorrect holes
      Claire Folland made changes -
      Attachment CCF15052019_00000.jpg [ 245365 ]
      Lorraine Pryor (Inactive) made changes -
      Parts ordered 25/Apr/19 10:36 AM
      Parts in 04/Jun/19 10:36 AM
      Hide
      Lorraine Pryor (Inactive) added a comment -
      email received - Fri 26/04/2019 12:25
      Hi
       
      Order confirmation attached.
      Lead time will be 4-5 weeks.
       
      Kind Regards
       
      Kristie Deakin

      Door is now on order from ABI
      Show
      Lorraine Pryor (Inactive) added a comment - email received - Fri 26/04/2019 12:25 Hi   Order confirmation attached. Lead time will be 4-5 weeks.   Kind Regards   Kristie Deakin Door is now on order from ABI
      Lorraine Pryor (Inactive) made changes -
      ID Number 36716 123560
      Lorraine Pryor (Inactive) made changes -
      Attachment 30.04.18 ABi order for the door .png [ 243899 ]
      Lorraine Pryor (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Lorraine Pryor (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      I have charged the washing machine £259.00 and ABi door 37.50 and 10.00 pp to stock no today and ordered
      Show
      Lorraine Pryor (Inactive) added a comment - I have charged the washing machine £259.00 and ABi door 37.50 and 10.00 pp to stock no today and ordered
      Lorraine Pryor (Inactive) made changes -
      Attachment screenshot-1.png [ 243562 ]
      Lorraine Pryor (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Manufacturer Ao - washing machine and ABi door
      Lorraine Pryor (Inactive) made changes -
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Thanks lorraine, your order has been confirmed!
      Your order number is AOL204884654
      We've received your payment of £259 and we're getting your order ready to go!
      We'll send your confirmation email to lorraine@surfbay.co.uk

      Arriving 5 days from now, Monday 29th April 2019
      Delivery to Surf Bay Leisure The South West Caravan Centre, The Airfield, -, EX19 8DW
      Show
      Lorraine Pryor (Inactive) added a comment - Thanks lorraine, your order has been confirmed! Your order number is AOL204884654 We've received your payment of £259 and we're getting your order ready to go! We'll send your confirmation email to lorraine@surfbay.co.uk Arriving 5 days from now, Monday 29th April 2019 Delivery to Surf Bay Leisure The South West Caravan Centre, The Airfield, -, EX19 8DW
      Lorraine Pryor (Inactive) made changes -
      Attachment 24.04.19 AO order .png [ 243560 ]
      Hide
      Lorraine Pryor (Inactive) added a comment - - edited
      emailed ABI
      Hi ,
      Can I just order the shaker door please using AS12112/ 50352

      Can you advise me on timescale please.

      thanks
      Show
      Lorraine Pryor (Inactive) added a comment - - edited emailed ABI Hi , Can I just order the shaker door please using AS12112/ 50352 Can you advise me on timescale please. thanks
      Lorraine Pryor (Inactive) made changes -
      Parts Required (others) WASHER £110.00
      HOUSIN
      Order No AS12111 - ao order and the Abi door AS AS12111 - ao order and the Abi door AS12112
      Part Number 2 PCB18071 SHAKER DOOR: 730 X 599 X 19MM £50.00 PCB18071 SHAKER DOOR: 730 X 599 X 19MM £50.00 from Abi
      Part Number 18SDY0019 WASHER: 'BOSCH' WIW283300GB WH £980.00 washing machine AO
      Lorraine Pryor (Inactive) made changes -
      Order No AS12111 - ao order and the Abi door AS
      Lorraine Pryor (Inactive) made changes -
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Cont : Duncan will chase Kara up to see what/ which one she wants to go with ?
      I advise Duncan that I've spoken to Steve and he said that as far as he knows you properly wont require this.
      Once Duncan tells me what to order i will.
      Show
      Lorraine Pryor (Inactive) added a comment - Cont : Duncan will chase Kara up to see what/ which one she wants to go with ? I advise Duncan that I've spoken to Steve and he said that as far as he knows you properly wont require this. Once Duncan tells me what to order i will.
      Hide
      Lorraine Pryor (Inactive) added a comment -
      Debbie was talking to Duncan so I have spoken to him , he said he is waiting for Kara to come back to say if she wants us to order the Bosch or got for the AO - beko which Duncan has chosen, I will add a screen shot of this one to jira
      Show
      Lorraine Pryor (Inactive) added a comment - Debbie was talking to Duncan so I have spoken to him , he said he is waiting for Kara to come back to say if she wants us to order the Bosch or got for the AO - beko which Duncan has chosen, I will add a screen shot of this one to jira
      Duncan Thomson made changes -
      Attachment AO Price.png [ 243290 ]
      Lorraine Pryor (Inactive) made changes -
      ID Number 36716
      Lorraine Pryor (Inactive) made changes -
      Parts Required (others) WASHER £110.00
      HOUSIN
      Part Number 2 PCB18071 SHAKER DOOR: 730 X 599 X 19MM £50.00
      Lorraine Pryor (Inactive) made changes -
      Part Number 18SDY0019 WASHER: 'BOSCH' WIW283300GB WH £980.00
      Hide
      Lorraine Pryor (Inactive) added a comment - - edited
      ABi quote attached to jira, price put on and a copy given to Duncan
      Show
      Lorraine Pryor (Inactive) added a comment - - edited ABi quote attached to jira, price put on and a copy given to Duncan
      Lorraine Pryor (Inactive) made changes -
      Attachment 17.04.19 ABI .png [ 242999 ]
      Lorraine Pryor (Inactive) made changes -
      Assignee Lorraine Pryor [ lorraine ] Duncan Thomson [ duncan ]
      Lorraine Pryor (Inactive) made changes -
      Summary Retro fit a dishwasher Retro fit a Washing machine
      Lorraine Pryor (Inactive) made changes -
      Attachment 16.04.19.png [ 242792 ]
      Hide
      Lorraine Pryor (Inactive) added a comment - - edited
      Could you do a parts enquiry for this,
      Washing Machine
      Door if require or kit to fit existing door if not supplied with machine

      Thanks,
      Duncan Thomson.

      Customer Care Engineer

      I will email ABI to ask them for a quote for ask for a door , plinth and a washing machine
      Show
      Lorraine Pryor (Inactive) added a comment - - edited Could you do a parts enquiry for this, Washing Machine Door if require or kit to fit existing door if not supplied with machine Thanks, Duncan Thomson. Customer Care Engineer I will email ABI to ask them for a quote for ask for a door , plinth and a washing machine
      Hide
      Lorraine Pryor (Inactive) added a comment - - edited
      This request has come via Ade, Stephi, Duncan then to me .
      I have today submitted a parts enquiry into ABI asking for a washing machine , door , plinth that is needed to fit .
      Show
      Lorraine Pryor (Inactive) added a comment - - edited This request has come via Ade, Stephi, Duncan then to me . I have today submitted a parts enquiry into ABI asking for a washing machine , door , plinth that is needed to fit .
      Lorraine Pryor (Inactive) made changes -
      Park_Postcode TA9 4HD
      Park_Email steve@homefarmholidaypark.co.uk, mike@homefarmholidaypark.co.uk
      Park_Phone 01278788888 or 07970 499 392
      Park_Code home01
      Park_Key_Account Yes
      Park_Address2 Edithmead
      Park_City Burnham On Sea
      Park_Address T/A Home Farm Holiday Center
      Lorraine Pryor (Inactive) made changes -
      Field Original Value New Value
      Park_Company Not defined T/A Home Farm Holiday Park - Steve
      Lorraine Pryor (Inactive) created issue -

        People

        • Watchers:
          1 Start watching this issue

          Dates

          • Created:
            Updated:
            Parts in:
            Parts ordered: