Retrofit
  1. Retrofit
  2. RET-311

Quote to fit fire in lounge

        Details

        • Type: White Goods White Goods
        • Status: Awaiting Quote
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Park_Company:
           Little Trevothan Caravan & Camping Park
        • Park_Code:
          LITT02
        • Park_Postcode:
          TR12 6SD
        • Park_Contact:
          Sue Martin
        • Park_Email:
          sales@littletrevothan.co.uk
        • Park_Phone:
          1326280260
        • Plot:
          3
        • Order No:
          Job No 43662 - AT023560
        • Model:
          Sahara
        • Stock_Number:
          39740
        • Serial:
          AT023560/14
        • Status Colour:
          Awaiting Quote Awaiting Quote
        1. PDF File
          RET-311.pdf
          341 kB
          Duncan Thomson
        1. IMG_2689.jpg
          165 kB
        2. IMG_2690.jpg
          130 kB
        3. IMG_2691.jpg
          125 kB
        4. IMG_2692.jpg
          240 kB
        5. IMG_2693.jpg
          278 kB
        6. IMG_2694.jpg
          189 kB
        7. Parts Enquiry.png
          76 kB
        8. Parts Ordered.png
          182 kB
        9. Quote sent.png
          161 kB
        10. screenshot-1.png
          133 kB
        11. screenshot-2.png
          134 kB

          Issue Links

          Customer Problem with

          Furniture - RET-314 Retro Fit Electric Fire

          • Normal - Normal Priority
          • Awaiting Quote

            Activity

            Ascending order - Click to sort in descending order
            Duncan Thomson created issue -
            Duncan Thomson made changes -
            Field Original Value New Value
            Park_Contact Sue Martin
            Park_Postcode TR12 6SD
            Park_Email sales@littletrevothan.co.uk
            Park_Phone 1326280260
            Park_Code LITT02
            Park_Key_Account No
            Park_Address2 Coverack
            Park_City Helston
            Park_Address Little Trevothan
            Duncan Thomson made changes -
            Model Saharra Sahara
            Duncan Thomson made changes -
            Attachment IMG_2689.jpg [ 340935 ]
            Attachment IMG_2690.jpg [ 340936 ]
            Attachment IMG_2691.jpg [ 340937 ]
            Attachment IMG_2692.jpg [ 340938 ]
            Attachment IMG_2693.jpg [ 340939 ]
            Attachment IMG_2694.jpg [ 340940 ]
            Duncan Thomson made changes -
            Attachment Parts Enquiry.png [ 340941 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            PER sent to Atlas
            Show
            Duncan Thomson added a comment - PER sent to Atlas
            Hide
            Permalink
            Duncan Thomson added a comment -
            The cost fire & surround inc delivery only & VAT will be £498.48.
             
            Parts £330.40, delivery £85.00 & VAT £498.48..
            Show
            Duncan Thomson added a comment - The cost fire & surround inc delivery only & VAT will be £498.48.   Parts £330.40, delivery £85.00 & VAT £498.48..
            Duncan Thomson made changes -
            Attachment Quote sent.png [ 341706 ]
            Duncan Thomson made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            1 engineer 2 hours
            Show
            Duncan Thomson added a comment - 1 engineer 2 hours
            Duncan Thomson made changes -
            Attachment RET-311.pdf [ 341707 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            Quote sent to Martyn
            Show
            Duncan Thomson added a comment - Quote sent to Martyn
            Hide
            Permalink
            Claire Folland added a comment -
            Martyn wanted an update, spoke to Duncan, he has not had the go ahead from Martyn, Martyn wants the fires ordered, he will sort out what to charge the park after as he may give them a discount, emailed Duncan
            Show
            Claire Folland added a comment - Martyn wanted an update, spoke to Duncan, he has not had the go ahead from Martyn, Martyn wants the fires ordered, he will sort out what to charge the park after as he may give them a discount, emailed Duncan
            Duncan Thomson made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Duncan Thomson made changes -
            Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
            Parts Expected 28/Feb/23
            Parts ordered 11/Dec/22 8:52 PM
            Order No Job No 43662 - AT023560
            Duncan Thomson made changes -
            Attachment Parts Ordered.png [ 344318 ]
            Hide
            Permalink
            Duncan Thomson added a comment -
            Parts order email sent to Atlas
            Show
            Duncan Thomson added a comment - Parts order email sent to Atlas
            Duncan Thomson made changes -
            Link This issue Customer Problem with RET-314 [ RET-314 ]
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            pARTS REEIVED WORKSHEET ISSUED
            Show
            Heather Barbieri (Inactive) added a comment - pARTS REEIVED WORKSHEET ISSUED
            Heather Barbieri (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
            Plot
            Parts in 02/Feb/23 9:22 AM
            Heather Barbieri (Inactive) made changes -
            Attachment screenshot-1.png [ 347083 ]
            Heather Barbieri (Inactive) made changes -
            Attachment screenshot-2.png [ 347084 ]
            Heather Barbieri (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Emily McGuinness (Inactive) made changes -
            Times Scheduled 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Assignee Claire Folland [ claire ] Heather Barbieri [ heather ]
            Hide
            Permalink
            Emily McGuinness (Inactive) added a comment -
            Completed by Steve on 2/3/23
            Show
            Emily McGuinness (Inactive) added a comment - Completed by Steve on 2/3/23
            Emily McGuinness (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Emily McGuinness (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            made changes -
            Resolution Completed [ 1 ]
            Status Complete [ 6 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Claire Folland made changes -
            Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
            Claire Folland made changes -
            Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
            Claire Folland made changes -
            Status Quotation accepted [ 10008 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            made changes -
            Resolution Completed [ 1 ]
            Status Resolved [ 5 ] Reopened [ 4 ]
            made changes -
            Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Quotation accepted Quotation accepted Parts ordered Parts ordered
            		1m 3s 1 Duncan Thomson 11/Dec/22 8:53 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		52d 12h 29m 1 Heather Barbieri (Inactive) 02/Feb/23 9:23 AM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		55s 1 Heather Barbieri (Inactive) 02/Feb/23 9:24 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		33d 3h 57m 1 Emily McGuinness (Inactive) 07/Mar/23 1:21 PM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		47s 1 Emily McGuinness (Inactive) 07/Mar/23 1:22 PM
            Resolved Resolved Complete Complete
            		7s 1 Emily McGuinness (Inactive) 07/Mar/23 1:22 PM
            Complete Complete Reopened Reopened
            		813d 10h 56m 1 29/May/25 1:18 AM
            Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
            		92d 13h 45m 2 Claire Folland 22/Aug/25 2:12 PM
            Quotation supplied Quotation supplied Quotation accepted Quotation accepted
            		32d 7h 2m 2 Claire Folland 22/Aug/25 2:12 PM
            Quotation accepted Quotation accepted Resolved Resolved
            		2s 1 Claire Folland 22/Aug/25 2:12 PM
            Resolved Resolved Reopened Reopened
            		78d 21h 28m 1 09/Nov/25 10:41 AM
            Reopened Reopened Awaiting Quote Awaiting Quote
            		1h 28m 2 09/Nov/25 12:09 PM

              People

              • Watchers:
                0 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Parts in:
                  Parts ordered:
                  Parts Expected: