Details
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Type:
White Goods
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Surf Bay Leisure (Winkleigh)
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Park_Code:SURF99
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Park_Postcode:EX19 8DW
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Park_Email:warranty@surfbay.co.uk
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Park_Phone:01837 680100
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Plot:showground
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ID Number:AOL5332882
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Order No:AS9271/5035
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Model:concept
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Stock_Number:29420
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Serial:AT010032/05
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Status Colour:
Awaiting Quote
Issue Links
- Same Van
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PREOW-669
Washing machine door to be replaced as discussed with Matt
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- Awaiting Quote
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Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2s | 1 | Adrienne Barwell (Inactive) | 29/Apr/15 3:04 PM | |||||
|
6d 20h 9m | 1 | Adrienne Barwell (Inactive) | 06/May/15 11:13 AM | |||||
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1d 23h 13m | 1 | Adrienne Barwell (Inactive) | 08/May/15 10:27 AM | |||||
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3m 6s | 1 | Adrienne Barwell (Inactive) | 08/May/15 10:30 AM | |||||
|
3d 1h 18m | 1 | Adrienne Barwell (Inactive) | 11/May/15 11:48 AM | |||||
|
4h 8m | 2 | Adrienne Barwell (Inactive) | 17/Jun/15 11:42 AM | |||||
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2s | 2 | Adrienne Barwell (Inactive) | 17/Jun/15 11:42 AM | |||||
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3s | 1 | Adrienne Barwell (Inactive) | 17/Jun/15 11:42 AM | |||||
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2m 44s | 2 | Adrienne Barwell (Inactive) | 17/Jun/15 11:42 AM | |||||
|
3838d 19h 31m | 1 | 20/Dec/25 6:13 AM | ||||||
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36d 23h 43m | 2 | 20/Dec/25 6:13 AM | ||||||
|
6m 42s | 2 | 20/Dec/25 6:13 AM |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | NoYes | No |
made changes -
| Park_Key_Account | NoYes | No |
made changes -
| Park_Key_Account | NoYes | No |
made changes -
| Park_Key_Account | NoYes | No |
made changes -
| Park_Contact |
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| Park_City |
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| Park_Postcode |
made changes -
| Park_Address2 |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Quotation accepted [ 10008 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
Hide
Adrienne Barwell (Inactive)
added a comment -
Permalink
phoned to speak to Katrina but she is still on holiday (2 weeks) Emma said that she would check to see if this is on order, Emma has advised that the door was ordered on the 5th June! It has been produced this week and will be given to Darren Langston to bring down to us.
Show
Adrienne Barwell (Inactive)
added a comment - phoned to speak to Katrina but she is still on holiday (2 weeks) Emma said that she would check to see if this is on order, Emma has advised that the door was ordered on the 5th June! It has been produced this week and will be given to Darren Langston to bring down to us.
Chased Charlie last week for progress but she said she would come back to me and didn't
Show
Adrienne Barwell (Inactive)
added a comment - Chased Charlie last week for progress but she said she would come back to me and didn't
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Attachment | CCF11052015_00000.jpg [ 90397 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
this has been completed by Steve
Show
Adrienne Barwell (Inactive)
added a comment - this has been completed by Steve
work scheduled
Show
Adrienne Barwell (Inactive)
added a comment - work scheduled
| Work Scheduled | 09/May/15 |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Attachment | screenshot-6.jpg [ 90215 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
Steve has advised that he hopes to start this job this afternoon and will finish it tomorrow
Show
Adrienne Barwell (Inactive)
added a comment - Steve has advised that he hopes to start this job this afternoon and will finish it tomorrow
Worksheet issued
Show
Adrienne Barwell (Inactive)
added a comment - Worksheet issued
I have spoken to Steve and explained that the customer is happy for the old wooden door to be used on this appliance until the new one arrives from Atlas
Show
Adrienne Barwell (Inactive)
added a comment - I have spoken to Steve and explained that the customer is happy for the old wooden door to be used on this appliance until the new one arrives from Atlas
Steve will fit washing machine on Saturday 9th May
Show
Karen Watson (Inactive)
added a comment - Steve will fit washing machine on Saturday 9th May
Washing machine has arrived in stock and needs fitting, Matt wants the van to go out on Monday at the latest
Show
Adrienne Barwell (Inactive)
added a comment - Washing machine has arrived in stock and needs fitting, Matt wants the van to go out on Monday at the latest
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| ID Number | AOL5332882 |
Ordered from AO.com
Their ref: AOL5332882
Their ref: AOL5332882
Show
Adrienne Barwell (Inactive)
added a comment - Ordered from AO.com
Their ref: AOL5332882
| Attachment | screenshot-5.jpg [ 89778 ] |
I have spoken to Matt he has advised that we will need to purchase the washing machine as the woodwork for the Trewimce job will take to long to arrive and we cannot remove those washing machines until we convert the cupboards. Matt has advised that I should hold fire on ordering the washing machine until I have spoken to him again tomorrow.
Show
Adrienne Barwell (Inactive)
added a comment - - edited I have spoken to Matt he has advised that we will need to purchase the washing machine as the woodwork for the Trewimce job will take to long to arrive and we cannot remove those washing machines until we convert the cupboards. Matt has advised that I should hold fire on ordering the washing machine until I have spoken to him again tomorrow.
| Attachment | screenshot-4.jpg [ 89522 ] |
Katrina has sent a message checking that the washing machine is not required
Show
Adrienne Barwell (Inactive)
added a comment - Katrina has sent a message checking that the washing machine is not required
made changes -
| Park_Address2 |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Contact |
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| Park_City |
made changes -
| Park_Key_Account | No |
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| Park_Postcode |
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| Park_Address |
I have asked matt if he would like me to arrange for the washing machines to be removed at Trewiston to enable us to use the appliance on this unit. Awaiting response
Show
Adrienne Barwell (Inactive)
added a comment - - edited I have asked matt if he would like me to arrange for the washing machines to be removed at Trewiston to enable us to use the appliance on this unit. Awaiting response
| Attachment | screenshot-3.jpg [ 89218 ] |
Washing machine door is on order, Matt would like to use an appliance coming out of a van at Trewince, but we do not have the parts to convert the cupboards yet.
Show
Adrienne Barwell (Inactive)
added a comment - - edited Washing machine door is on order, Matt would like to use an appliance coming out of a van at Trewince, but we do not have the parts to convert the cupboards yet.
| Attachment | screenshot-2.jpg [ 89215 ] |
I have sent prices to Matt, he will let me know if he wants me to send anything to the customer. The prices supplied to Matt are cost prices not our customer prices
Show
Adrienne Barwell (Inactive)
added a comment - I have sent prices to Matt, he will let me know if he wants me to send anything to the customer. The prices supplied to Matt are cost prices not our customer prices
Washing machine indesit 1WME127
Price on the internet £280.00
Price on the internet £280.00
Show
Adrienne Barwell (Inactive)
added a comment - Washing machine indesit 1WME127
Price on the internet £280.00
made changes -
| Park_Key_Account | false |
Steve still has not provided me with the measurements of the washing machine!
Show
Adrienne Barwell (Inactive)
added a comment - Steve still has not provided me with the measurements of the washing machine!
| Order No | AS9271/5035 |
| Attachment | screenshot-1.jpg [ 89202 ] |
| Serial | AT010032 | AT010032/05 |
| Comment | [ Steve says that this will take approximately 1 day to do both vans ] |
| Comment | [ PER submitted, I have also given them an order number AS9270/5035 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
made changes -
| Park_Address2 |
made changes -
| Park_Address |
made changes -
| Park_Contact |
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| Park_City |
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| Park_Postcode |
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Wallboards/Ceiling Boards (8 Weeks) [ 6 ] | Dishwasher [ 101 ] |
Steve to look at the van and let me know what he needs for us to fit a washing machine
Show
Adrienne Barwell (Inactive)
added a comment - Steve to look at the van and let me know what he needs for us to fit a washing machine