Retrofit
  1. Retrofit
  2. RET-333

customer has advised The way the kitchen cupboards, doors and footboards have been left after the manufacturer removed the dishwasher & washing machine is unacceptable: they need to be returned to a usable condition as cupboards with doors

    Details

    • Type: Furniture Furniture
    • Status: Awaiting Quote
    • Priority: Over 8 Weeks Over 8 Weeks
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Trewiston Farm Caravan Park
    • Park_Code:
      TREW04
    • Park_Postcode:
      PL27 6PX
    • Park_Email:
      trewistonfarm@btinternet.com
    • Park_Phone:
      01208863205
    • Plot:
      22
    • ID Number:
       W0218206
    • Model:
      Ingleton
    • Stock_Number:
      41369
    • Serial:
      2140242
    • Size:
      40x12
    • Status Colour:
      Awaiting Quote Awaiting Quote

      Description

      Hi Chris,

      When your guys arrive to do the work on the cupboards, could they fix the extractor fan vent flaps? These things are utterly dreadful: they flap in the slightest breeze and cause noisy chaos when it's properly windy. So bad, it keeps up awake at night.

      Thanks,
      Martin
      1. CCF_000099.pdf
        164 kB
        James Eginton
      2. CCF_000135.pdf
        483 kB
        Claire Folland
      3. ORDER 153004.docx
        19 kB
        Duncan Thomson
      4. S.pdf
        102 kB
        Duncan Thomson
      1. Capture.JPG
        208 kB
      2. Capture.JPG
        93 kB
      3. Capture.JPG
        165 kB
      4. Capture.JPG
        191 kB
      5. PER Sent.png
        77 kB
      6. plinths.jpg
        2.19 MB
      7. PXL_20240619_125614685.jpg
        2.02 MB
      8. PXL_20240619_125658241.jpg
        1.79 MB
      9. PXL_20240619_131757801.jpg
        2.17 MB
      10. PXL_20240619_132005371.jpg
        2.27 MB
      11. PXL_20240619_132053932.jpg
        2.25 MB
      12. screenshot-1.png
        53 kB
      13. screenshot-2.png
        42 kB
      14. Screenshot 2025-06-23 152208.png
        52 kB

        Activity

        Claire Folland created issue -
        Claire Folland made changes -
        Field Original Value New Value
        Summary CLONE - gas installation certificate missing customer has advised The way the kitchen cupboards, doors and footboards have been left after the manufacturer removed the dishwasher & washing mashing is unacceptable: they need to be returned to a usable condition as cupboards with doors
        Issue Type Missing items (4 weeks) [ 16 ] Kitchen Cupboards (8 Weeks) [ 31 ]
        Claire Folland made changes -
        Summary customer has advised The way the kitchen cupboards, doors and footboards have been left after the manufacturer removed the dishwasher & washing mashing is unacceptable: they need to be returned to a usable condition as cupboards with doors customer has advised The way the kitchen cupboards, doors and footboards have been left after the manufacturer removed the dishwasher & washing mashine is unacceptable: they need to be returned to a usable condition as cupboards with doors
        Claire Folland made changes -
        Summary customer has advised The way the kitchen cupboards, doors and footboards have been left after the manufacturer removed the dishwasher & washing mashine is unacceptable: they need to be returned to a usable condition as cupboards with doors customer has advised The way the kitchen cupboards, doors and footboards have been left after the manufacturer removed the dishwasher & washing machine is unacceptable: they need to be returned to a usable condition as cupboards with doors
        Claire Folland made changes -
        Attachment Capture.JPG [ 378995 ]
        Claire Folland made changes -
        Status Open [ 1 ] Submitted [ 10001 ]
        Claire Folland made changes -
        ID Number  W0218206
        Claire Folland made changes -
        Status Submitted [ 10001 ] Acknowledged [ 10005 ]
        Claire Folland made changes -
        Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
        Claire Folland made changes -
        Times Scheduled 0 1
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Plot
        Claire Folland made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Claire Folland made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Duncan Thomson made changes -
        Project ABI [ 10014 ] Quotes [ 10020 ]
        Key ABI-28470 QUOT-3960
        Workflow Manufacturers ver 2.2 [ 255485 ] Quotes ver 3.1 [ 257059 ]
        Responsibility Manufacturer Attending [ 10045 ]
        Quote outcome None [ 12253 ]
        Times Scheduled 1
        Hire_or_Retail Retail [ 10251 ]
        Duncan Thomson made changes -
        Resolution Completed [ 1 ]
        Status Complete [ 6 ] Reopened [ 4 ]
        Duncan Thomson made changes -
        Status Reopened [ 4 ] Assessment Sheet Issued [ 10549 ]
        Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
        Duncan Thomson made changes -
        Attachment PXL_20240619_125614685.jpg [ 384762 ]
        Attachment PXL_20240619_125658241.jpg [ 384763 ]
        Attachment PXL_20240619_131757801.jpg [ 384764 ]
        Attachment PXL_20240619_132005371.jpg [ 384765 ]
        Attachment PXL_20240619_132053932.jpg [ 384766 ]
        Duncan Thomson made changes -
        Attachment PER Sent.png [ 384767 ]
        Duncan Thomson made changes -
        Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
        Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
        Plot
        Duncan Thomson made changes -
        Project Quotes [ 10020 ] Retrofit [ 10551 ]
        Key QUOT-3960 RET-333
        Issue Type Kitchen Cupboards (8 Weeks) [ 31 ] Furniture [ 89 ]
        Workflow Quotes ver 3.1 [ 257059 ] Pre-Owned Ver 2.5 [ 258349 ]
        Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
        Quote outcome None [ 12253 ]
        Duncan Thomson made changes -
        Attachment S.pdf [ 389305 ]
        Duncan Thomson made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
        Manufacturer ABI
        Duncan Thomson made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Duncan Thomson made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Duncan Thomson made changes -
        Attachment ORDER 153004.docx [ 389390 ]
        Claire Folland made changes -
        Description Hi Chris,

        When your guys arrive to do the work on the cupboards, could they fix the extractor fan vent flaps? These things are utterly dreadful: they flap in the slightest breeze and cause noisy chaos when it's properly windy. So bad, it keeps up awake at night.

        Thanks,
        Martin
        Claire Folland made changes -
        Attachment Capture.JPG [ 394065 ]
        Claire Folland made changes -
        Attachment Capture.JPG [ 394066 ]
        James Eginton made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
        Plot
        James Eginton made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        James Eginton made changes -
        Attachment plinths.jpg [ 400746 ]
        James Eginton made changes -
        Attachment screenshot-1.png [ 401302 ]
        James Eginton made changes -
        Attachment screenshot-2.png [ 401303 ]
        made changes -
        Times Scheduled 1
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Assignee Claire Folland [ claire ] James Eginton [ james ]
        Claire Folland made changes -
        Attachment CCF_000135.pdf [ 403834 ]
        James Eginton made changes -
        Attachment CCF_000099.pdf [ 404676 ]
        Claire Folland made changes -
        Attachment Screenshot 2025-06-23 152208.png [ 404759 ]
        Claire Folland made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Claire Folland made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        made changes -
        Resolution Completed [ 1 ]
        Status Complete [ 6 ] Reopened [ 4 ]
        made changes -
        Status Reopened [ 4 ] Awaiting Quote [ 10006 ]

          People

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            Dates

            • Due:
              Created:
              Updated: