Details
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Type:
White Goods
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:PARKERS FARM COTTAGES & CARAVANS
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Park_Code:PARK14
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Park_Email:parkerscottages@btconnect.com
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Park_Phone:01364 653008
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Plot:14
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ID Number:W0226055
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Model:Beverley
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Stock_Number:41364
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Serial:1971354
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Size:39x12
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Status Colour:
Awaiting Quote
Description
From: Chris Belcher <chris.belcher@surfbay.co.uk>
Sent: Wednesday, August 14, 2024 4:10 PM
To: Warranty <Warranty@surfbay.co.uk>
Subject: Washing Machine
Hi Team
Parkers Farm have purchased a 2024 ABI Beverley 39 x 12 via Richard Law. Stock number 41364 We have agreed to fit a washing machine when it arrives on site, my understanding is we have removed one from another caravan. I currently do not have a delivery date but wanted you to be aware in case the park calls.
Kind regards
Chris
Sent: Wednesday, August 14, 2024 4:10 PM
To: Warranty <Warranty@surfbay.co.uk>
Subject: Washing Machine
Hi Team
Parkers Farm have purchased a 2024 ABI Beverley 39 x 12 via Richard Law. Stock number 41364 We have agreed to fit a washing machine when it arrives on site, my understanding is we have removed one from another caravan. I currently do not have a delivery date but wanted you to be aware in case the park calls.
Kind regards
Chris
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
30s | 1 | Duncan Thomson | 16/Oct/24 3:39 PM | |||||
|
6d 1h | 1 | Duncan Thomson | 22/Oct/24 4:40 PM | |||||
|
1s | 1 | Duncan Thomson | 22/Oct/24 4:40 PM | |||||
|
3s | 1 | Duncan Thomson | 22/Oct/24 4:40 PM | |||||
|
43d 4m | 1 | James Eginton | 04/Dec/24 3:44 PM | |||||
|
3s | 1 | James Eginton | 04/Dec/24 3:44 PM | |||||
|
50d 48m | 1 | charleen sibley | 23/Jan/25 4:33 PM | |||||
|
18s | 1 | charleen sibley | 23/Jan/25 4:33 PM | |||||
|
1s | 1 | charleen sibley | 23/Jan/25 4:33 PM | |||||
|
125d 7h 42m | 1 | 29/May/25 1:16 AM | ||||||
|
17s | 1 | 29/May/25 1:16 AM |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Plot | 14 |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Claire Folland [ claire ] | James Eginton [ james ] |
Hide
Charleen Sibley
added a comment -
Permalink
Duncan completed and tested 09.12.24
Show
Charleen Sibley
added a comment - Duncan completed and tested 09.12.24
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Duncan Thomson [ duncan ] | Claire Folland [ claire ] |
| Plot |
ABI parts and washing machine both received, worksheet printed.
Show
James Eginton
added a comment - ABI parts and washing machine both received, worksheet printed.
| Attachment | Parts Ordered.png [ 392610 ] |
ABI Parts have arrived and ordered washing machine from AO to be delivered on Wednesday 4/12/24
Show
Duncan Thomson
added a comment - ABI Parts have arrived and ordered washing machine from AO to be delivered on Wednesday 4/12/24
| Attachment | Parts Ordered.png [ 392609 ] |
| Attachment | ORDER 153474.docx [ 391140 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
ABI parts placed on order just need to order the washing machine closer to the time
Show
Duncan Thomson
added a comment - ABI parts placed on order just need to order the washing machine closer to the time
| Attachment | QUOTE 68910.docx [ 391098 ] |
| Attachment | Parts Ordered.png [ 391097 ] |
| Attachment | PER Sent.png [ 390481 ] |
Hi Duncan,
Please see below from Chris regarding the washing machine at Parkers farm.
Many thanks,
James
From: Chris Belcher <chris.belcher@surfbay.co.uk>
Sent: Wednesday, October 16, 2024 2:42 PM
To: Warranty <Warranty@surfbay.co.uk>
Subject: RE: Washing Machine
Hi Team
It was agreed that we would retro fit a washing machine once the caravan was on site. We included £1000 cost for this, could you please order a machine and schedule a visit to fit.
Sorry for the delayed response.
Chris
From: Warranty <Warranty@surfbay.co.uk>
Sent: 16 October 2024 14:31
To: Chris Belcher <chris.belcher@surfbay.co.uk>
Subject: FW: Washing Machine
From: Warranty <Warranty@surfbay.co.uk>
Sent: Thursday, August 22, 2024 11:20 AM
To: Chris Belcher <chris.belcher@surfbay.co.uk>
Subject: RE: Washing Machine
Hi Chris
I have spoken to Duncan and he is not aware of this, the washing machine we had we used for Matt in the Ambleside which went to Trewiston, we do not have not have another one in stock, to fit a washing machine its not straight forward, Duncan will need to get power to the unit plus a door needs to be ordered for ABI. Do you know who is paying for this, please can you let us know what you need us to do
Thanks
Claire
Please see below from Chris regarding the washing machine at Parkers farm.
Many thanks,
James
From: Chris Belcher <chris.belcher@surfbay.co.uk>
Sent: Wednesday, October 16, 2024 2:42 PM
To: Warranty <Warranty@surfbay.co.uk>
Subject: RE: Washing Machine
Hi Team
It was agreed that we would retro fit a washing machine once the caravan was on site. We included £1000 cost for this, could you please order a machine and schedule a visit to fit.
Sorry for the delayed response.
Chris
From: Warranty <Warranty@surfbay.co.uk>
Sent: 16 October 2024 14:31
To: Chris Belcher <chris.belcher@surfbay.co.uk>
Subject: FW: Washing Machine
From: Warranty <Warranty@surfbay.co.uk>
Sent: Thursday, August 22, 2024 11:20 AM
To: Chris Belcher <chris.belcher@surfbay.co.uk>
Subject: RE: Washing Machine
Hi Chris
I have spoken to Duncan and he is not aware of this, the washing machine we had we used for Matt in the Ambleside which went to Trewiston, we do not have not have another one in stock, to fit a washing machine its not straight forward, Duncan will need to get power to the unit plus a door needs to be ordered for ABI. Do you know who is paying for this, please can you let us know what you need us to do
Thanks
Claire
Show
Duncan Thomson
added a comment - Hi Duncan,
Please see below from Chris regarding the washing machine at Parkers farm.
Many thanks,
James
From: Chris Belcher < chris.belcher@surfbay.co.uk >
Sent: Wednesday, October 16, 2024 2:42 PM
To: Warranty < Warranty@surfbay.co.uk >
Subject: RE: Washing Machine
Hi Team
It was agreed that we would retro fit a washing machine once the caravan was on site. We included £1000 cost for this, could you please order a machine and schedule a visit to fit.
Sorry for the delayed response.
Chris
From: Warranty < Warranty@surfbay.co.uk >
Sent: 16 October 2024 14:31
To: Chris Belcher < chris.belcher@surfbay.co.uk >
Subject: FW: Washing Machine
From: Warranty < Warranty@surfbay.co.uk >
Sent: Thursday, August 22, 2024 11:20 AM
To: Chris Belcher < chris.belcher@surfbay.co.uk >
Subject: RE: Washing Machine
Hi Chris
I have spoken to Duncan and he is not aware of this, the washing machine we had we used for Matt in the Ambleside which went to Trewiston, we do not have not have another one in stock, to fit a washing machine its not straight forward, Duncan will need to get power to the unit plus a door needs to be ordered for ABI. Do you know who is paying for this, please can you let us know what you need us to do
Thanks
Claire
| Description |
From: Chris Belcher <chris.belcher@surfbay.co.uk>
Sent: Wednesday, August 14, 2024 4:10 PM To: Warranty <Warranty@surfbay.co.uk> Subject: Washing Machine Hi Team Parkers Farm have purchased a 2024 ABI Beverley 39 x 12 via Richard Law. Stock number 41364 We have agreed to fit a washing machine when it arrives on site, my understanding is we have removed one from another caravan. I currently do not have a delivery date but wanted you to be aware in case the park calls. Kind regards Chris |
| Model | beverley | Beverley |
| Project | ABI [ 10014 ] | Retrofit [ 10551 ] |
| Key | ABI-29375 | RET-335 |
| Issue Type | Lampshades/lights (2 weeks) [ 9 ] | White Goods [ 87 ] |
| Workflow | Manufacturers ver 2.2 [ 258671 ] | Pre-Owned Ver 2.5 [ 258672 ] |
| Status | Open [ 1 ] | Awaiting Quote [ 10006 ] |
| Responsibility | Manufacturer Attending [ 10045 ] | |
| Times Scheduled | 0 | |
| Hire_or_Retail | Retail [ 10251 ] |
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - pdi reports Wall light in lounge behind sofa, the plastic threaded barrel that attaches the shade is broken | Retro washing machine |