Details
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Type:
Furniture
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Treworgans Holiday Park
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Park_Code:TREW03
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Park_Postcode:TR8 5HH
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Park_Email:mike@treworgansholidaypark.co.uk
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Park_Phone:01637 830200
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ID Number:099227
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Order No:AS9399/5041 & AS9437/5041
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Model:Elan
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Stock_Number:31071
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Serial:1790215
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Size:36x12
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Status Colour:
Awaiting Quote
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Part Number:-
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Part Number 2:NSC570
Activity
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Karen Watson (Inactive)
added a comment -
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Worksheet recieved confirming job is complete.
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Karen Watson (Inactive)
added a comment - Worksheet recieved confirming job is complete.
Received invoice from ABI for curtains - adjusted stock on sage
Charged to Stock Number
Charged to Stock Number
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Ellie W (Inactive)
added a comment - Received invoice from ABI for curtains - adjusted stock on sage
Charged to Stock Number
Keith completed work on 17.08.15
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Karen Watson (Inactive)
added a comment - Keith completed work on 17.08.15
Called park, advised engineer (Keith) scheduled to attend Wed. or Thursday next week - lady confirmed this is OK.
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Karen Watson (Inactive)
added a comment - Called park, advised engineer (Keith) scheduled to attend Wed. or Thursday next week - lady confirmed this is OK.
Worksheet returned.
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Nikki Milling (Inactive)
added a comment - Worksheet returned.
Patio door retainers fitted and french doors adjusted.
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Karen Watson (Inactive)
added a comment - Patio door retainers fitted and french doors adjusted.
recieved door curtains and screw cap covers, issued worksheet
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Claire Folland
added a comment - recieved door curtains and screw cap covers, issued worksheet
Called park and advised engineer (Keith) scheduled to attend Wed. - Friday next week to fit the door retainers - gentleman confirmed this will be fine.
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Karen Watson (Inactive)
added a comment - Called park and advised engineer (Keith) scheduled to attend Wed. - Friday next week to fit the door retainers - gentleman confirmed this will be fine.
ABI invoice received
Adjusted stock on sage
Adjusted stock on sage
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Ellie W (Inactive)
added a comment - ABI invoice received
Adjusted stock on sage
Door retainers have also come in from Arleigh, so new worksheet issued for engineer to go and fit.
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Karen Watson (Inactive)
added a comment - Door retainers have also come in from Arleigh, so new worksheet issued for engineer to go and fit.
Email received from Dan at ABI saying curtains should have been sent with the doors as such he will supply them FOC.
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Karen Watson (Inactive)
added a comment - Email received from Dan at ABI saying curtains should have been sent with the doors as such he will supply them FOC.
Ordered the door retainers from Arleigh (AS9437/5041)
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Karen Watson (Inactive)
added a comment - Ordered the door retainers from Arleigh (AS9437/5041)
French doors have been fitted but need door retainers (Brown) and white screw covers for the door frame were missing.
Email to Dan at ABI to see if he can send screw cap covers.
Email to Dan at ABI to see if he can send screw cap covers.
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Karen Watson (Inactive)
added a comment - - edited French doors have been fitted but need door retainers (Brown) and white screw covers for the door frame were missing.
Email to Dan at ABI to see if he can send screw cap covers.
Called park and advised definately coming to do work on Tuesday 07.07.15 - this will be fine.
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Karen Watson (Inactive)
added a comment - Called park and advised definately coming to do work on Tuesday 07.07.15 - this will be fine.
Tried to called park twice so far to notify them of our intended visit but line engaged.
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Karen Watson (Inactive)
added a comment - Tried to called park twice so far to notify them of our intended visit but line engaged.
Scheduled for Tuesday 7th July
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Adrienne Barwell (Inactive)
added a comment - Scheduled for Tuesday 7th July
Ordered curtains from ABI - AS9399/5041
Quote received from ABI for curtains.
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Karen Watson (Inactive)
added a comment - Quote received from ABI for curtains.
Email sent to Dan at ABI asking for price for curtains for French doors.
Show
Karen Watson (Inactive)
added a comment - Email sent to Dan at ABI asking for price for curtains for French doors.
Worksheet issued and put on board.
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Karen Watson (Inactive)
added a comment - Worksheet issued and put on board.
Mike from park called chasing patio doors. Advised him only came in yesterday, unable to do this week or next week. Apologised but completely booked up therefore looking to complete w/c 06.07.15. Mike very unhappy to learn this and asked to speak to Darren, advised not in office today but might catch him tomorrow, he said he'll email him about it as muttered something about not paying for it - confirmed Darrens email address.
Ade also pointed out that the curtains that were supplied with the van will not be the right length for the new doors so will order these.
Ade also pointed out that the curtains that were supplied with the van will not be the right length for the new doors so will order these.
Show
Karen Watson (Inactive)
added a comment - - edited Mike from park called chasing patio doors. Advised him only came in yesterday, unable to do this week or next week. Apologised but completely booked up therefore looking to complete w/c 06.07.15. Mike very unhappy to learn this and asked to speak to Darren, advised not in office today but might catch him tomorrow, he said he'll email him about it as muttered something about not paying for it - confirmed Darrens email address.
Ade also pointed out that the curtains that were supplied with the van will not be the right length for the new doors so will order these.
Patio doors arrived today, paperwork passed to Karen
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Adrienne Barwell (Inactive)
added a comment - Patio doors arrived today, paperwork passed to Karen
called ABI and spoke to Dan, he has advised everything is in stock and will be delivered to us as soon as the engineer is in the area, he thinks this will be next week, updated both Matt and the park
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Claire Folland
added a comment - called ABI and spoke to Dan, he has advised everything is in stock and will be delivered to us as soon as the engineer is in the area, he thinks this will be next week, updated both Matt and the park
ABI have informed the site that the doors are not on order!!! We have re-assured him that the doors are on order and we are waiting for Dan to call us back with an anticipated delivery date
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Adrienne Barwell (Inactive)
added a comment - ABI have informed the site that the doors are not on order!!! We have re-assured him that the doors are on order and we are waiting for Dan to call us back with an anticipated delivery date
Called Mike at Park - explained doors on order, that we have chased them again today and hope to get a firm delivery date later today. As soon as we know for certain we will schedule engineers to carry out the work. Mike will call Tim at ABI chasing this too.
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Karen Watson (Inactive)
added a comment - Called Mike at Park - explained doors on order, that we have chased them again today and hope to get a firm delivery date later today. As soon as we know for certain we will schedule engineers to carry out the work. Mike will call Tim at ABI chasing this too.
I have phoned to speak to Dan to find out when we get these doors. Dan is out of the office at the moment but Diane will get him to call me back with a delivery date. If I have not heard from him in the next hour I will call him again
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Adrienne Barwell (Inactive)
added a comment - I have phoned to speak to Dan to find out when we get these doors. Dan is out of the office at the moment but Diane will get him to call me back with a delivery date. If I have not heard from him in the next hour I will call him again
Matt has called wanting an update for this issue
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Adrienne Barwell (Inactive)
added a comment - Matt has called wanting an update for this issue
confirmation patio doors are on order
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Claire Folland
added a comment - confirmation patio doors are on order
Ordered patio doors with Dan at ABI
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Claire Folland
added a comment - Ordered patio doors with Dan at ABI
Mike from the park called wanting an update on this, he has advised the patio doors had been ordered weeks ago and really needs the work carried out asap, advised i would speak to ABI and Matt to find out what is going on.
Matt has advised we are paying for the doors as it was our mistake, these should have been ordered a while ago, can not see that Karen has placed an order, emailed Dan at ABI
Matt has advised we are paying for the doors as it was our mistake, these should have been ordered a while ago, can not see that Karen has placed an order, emailed Dan at ABI
Show
Claire Folland
added a comment - Mike from the park called wanting an update on this, he has advised the patio doors had been ordered weeks ago and really needs the work carried out asap, advised i would speak to ABI and Matt to find out what is going on.
Matt has advised we are paying for the doors as it was our mistake, these should have been ordered a while ago, can not see that Karen has placed an order, emailed Dan at ABI
Notification that Diane at ABI would be out of the office until 27.04.15 but no further update received from her so further email sent.
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Karen Watson (Inactive)
added a comment - Notification that Diane at ABI would be out of the office until 27.04.15 but no further update received from her so further email sent.
No answer received from Diane so email sent to Diane and Sarah at ABI asking if this has been looked into and outcome/response.
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Karen Watson (Inactive)
added a comment - No answer received from Diane so email sent to Diane and Sarah at ABI asking if this has been looked into and outcome/response.
Called Diane at ABI to see if she is aware of this issue. She will check when she can access her computer and will then call us back this afternoon.
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Karen Watson (Inactive)
added a comment - Called Diane at ABI to see if she is aware of this issue. She will check when she can access her computer and will then call us back this afternoon.
Matt called in to enquire status of issue as he believed Tim had reported this to us a couple of weeks ago but no record of it.
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Karen Watson (Inactive)
added a comment - Matt called in to enquire status of issue as he believed Tim had reported this to us a couple of weeks ago but no record of it.