Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:North Upton Farm
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Park_Code:NORT07
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Park_Postcode:TQ7 3AB
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Park_Email:northupton@outlook.com
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Park_Phone:01548 560508
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Plot:(Winkleigh showground)
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ID Number:SBH003565 A70606 SBH003612
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Order No:AS9738/5035
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Model:Moselle
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Stock_Number:32445
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Serial:021228H
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Size:40x12x3
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Status Colour:
Awaiting Quote
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Part Number:1715111 ( new window part number1714854)
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Part Number 2:1716032 and 9830203
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Parts to be Returned:incorrect window to be returned
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1s | 1 | Adrienne Barwell (Inactive) | 02/Feb/16 10:33 AM | |||||
|
1d 23h 12m | 2 | Adrienne Barwell (Inactive) | 04/Feb/16 9:44 AM | |||||
|
38d 3h 15m | 2 | Adrienne Barwell (Inactive) | 04/Feb/16 9:44 AM | |||||
|
6s | 2 | Adrienne Barwell (Inactive) | 04/Feb/16 9:44 AM | |||||
|
51d 3h 25m | 2 | Claire Folland | 03/Mar/16 2:07 PM | |||||
|
4m 4s | 2 | Claire Folland | 03/Mar/16 2:09 PM | |||||
|
6d 22h 40m | 2 | Adrienne Barwell (Inactive) | 04/Mar/16 2:00 PM | |||||
|
38d 1h 14m | 2 | temp | 11/Apr/16 4:15 PM | |||||
|
3s | 1 | temp | 11/Apr/16 4:15 PM | |||||
|
3498d 15h 45m | 1 | 09/Nov/25 7:00 AM | ||||||
|
2h 40m | 2 | 09/Nov/25 9:40 AM |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
Hide
Ellie W (Inactive)
added a comment -
Permalink
Worksheet returned, work complete
Show
Ellie W (Inactive)
added a comment - Worksheet returned, work complete
| Attachment | RET-48.pdf [ 114822 ] |
Worksheet returned, work complete
Show
Ellie W (Inactive)
added a comment - Worksheet returned, work complete
Invoice received from Swift for bedroom window - adjusted stock and order status on sage
Show
Ellie W (Inactive)
added a comment - Invoice received from Swift for bedroom window - adjusted stock and order status on sage
Steve to fit this on Thursday
Show
Adrienne Barwell (Inactive)
added a comment - Steve to fit this on Thursday
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
recieved replacement window on swift delivery, have checked and this is oak, can not unwrap fully as it is in a box then has bubble wrap around it, issued worksheet
Show
Claire Folland
added a comment - recieved replacement window on swift delivery, have checked and this is oak, can not unwrap fully as it is in a box then has bubble wrap around it, issued worksheet
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
| Plot |
parts should be on this weeks delivery
Show
Adrienne Barwell (Inactive)
added a comment - parts should be on this weeks delivery
| Attachment | parts dispatched.png [ 112248 ] |
Holiday Home due to Surf 26.02.16
Show
Adrienne Barwell (Inactive)
added a comment - Holiday Home due to Surf 26.02.16
| Attachment | screenshot-1.png [ 111584 ] |
Parts expected 29.2.16
Show
Adrienne Barwell (Inactive)
added a comment - Parts expected 29.2.16
| Attachment | parts due date.png [ 111583 ] |
| PRN | SBH000452 |
| Parts to be Returned | incorrect window to be returned | |
| ID Number | SBH003565 | SBH003565 A70606 SBH003612 |
| Part Number | 1715111 | 1715111 ( new window part number1714854) |
| Attachment | Order update.png [ 110596 ] |
| Attachment | confirmation of order.png [ 110595 ] |
confirmation received that the window is on order and that they will credit us for the window
Show
Adrienne Barwell (Inactive)
added a comment - confirmation received that the window is on order and that they will credit us for the window
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
Part required 1714854 awaiting confirmation that the correct window is now on order and whether they are going to credit the window
Show
Adrienne Barwell (Inactive)
added a comment - Part required 1714854 awaiting confirmation that the correct window is now on order and whether they are going to credit the window
| Attachment | confirmation of requirements.png [ 110562 ] |
I have checked with units in the yard and they have brown windows unless they are a moselle lodge. I have checked the order and we were unable to provide the serial number of the unit because it had not yet been produced. I put the order in based on the model, size and year of the van.
I have placed a delivery issue with Swift and await his response.
I have placed a delivery issue with Swift and await his response.
Show
Adrienne Barwell (Inactive)
added a comment - I have checked with units in the yard and they have brown windows unless they are a moselle lodge. I have checked the order and we were unable to provide the serial number of the unit because it had not yet been produced. I put the order in based on the model, size and year of the van.
I have placed a delivery issue with Swift and await his response.
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Attachment | delivery issue reported.png [ 110438 ] |
| Serial | 021228H |
Steve has advised that the window is the wrong colour.
Show
Adrienne Barwell (Inactive)
added a comment - Steve has advised that the window is the wrong colour.
Invoice for the window received £3665.72
Show
Adrienne Barwell (Inactive)
added a comment - Invoice for the window received £3665.72
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
| Plot |
recieved replacement window on swift delivery, issued worksheet
Show
Claire Folland
added a comment - recieved replacement window on swift delivery, issued worksheet
Recieved tape glazing in the post, part number 1715111, labelled and put on rack
Show
Claire Folland
added a comment - Recieved tape glazing in the post, part number 1715111, labelled and put on rack
| Part Number 2 | 1716032 and 9830203 | |
| Part Number | 1715111 |
invoice received for glazing tape and 2x window trims
Show
Adrienne Barwell (Inactive)
added a comment - invoice received for glazing tape and 2x window trims
recieved replacement white cover trim on swift delivery, labelled and put on devon rack
Show
Claire Folland
added a comment - recieved replacement white cover trim on swift delivery, labelled and put on devon rack
| Parts Expected | 01/Feb/16 |
| Attachment | expected dates.png [ 109160 ] |
Sam has asked when we can expect the parts in, I have sent him a screen shot of the expected delivery dates, but it will be around the beginning of February
Show
Adrienne Barwell (Inactive)
added a comment - Sam has asked when we can expect the parts in, I have sent him a screen shot of the expected delivery dates, but it will be around the beginning of February
| Attachment | update requested.png [ 109159 ] |
| Attachment | updated Sam.png [ 108820 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Order No | AS9738/5035 | |
| ID Number | SBH003565 |
| Attachment | Order ack.png [ 108817 ] |
| Attachment | order .png [ 108815 ] |
Sam has requested that we go ahead with this order
Show
Adrienne Barwell (Inactive)
added a comment - Sam has requested that we go ahead with this order
Sam has advised that he will let me know when the customer has paid for the unit, I will then be able to order the parts
Show
Adrienne Barwell (Inactive)
added a comment - Sam has advised that he will let me know when the customer has paid for the unit, I will then be able to order the parts
Purchase a twin bedroom window which needs to be fitted on the door side of the main bedroom above the dressing table, they would like the unit above the dressing table fitted else where in the bedroom if it is possible.
We will need to remove on panel to check the structure and add timber as required for support
Matieral: approx £400.00
Window 1714853
Window surround 9830203
Window foam 1715111
Labour:
If work is carried out at Winkleigh 1 man 1 day approx £124.00
If work is carried out on site 2 men 1 day approx £248.00 + travel
We will need to remove on panel to check the structure and add timber as required for support
Matieral: approx £400.00
Window 1714853
Window surround 9830203
Window foam 1715111
Labour:
If work is carried out at Winkleigh 1 man 1 day approx £124.00
If work is carried out on site 2 men 1 day approx £248.00 + travel
Show
Adrienne Barwell (Inactive)
added a comment - Purchase a twin bedroom window which needs to be fitted on the door side of the main bedroom above the dressing table, they would like the unit above the dressing table fitted else where in the bedroom if it is possible.
We will need to remove on panel to check the structure and add timber as required for support
Matieral: approx £400.00
Window 1714853
Window surround 9830203
Window foam 1715111
Labour:
If work is carried out at Winkleigh 1 man 1 day approx £124.00
If work is carried out on site 2 men 1 day approx £248.00 + travel
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
Sam has asked for costings for this work to be carried out, I have supplied him with a quote and he will let me know if he would like us to go ahead with it
Show
Adrienne Barwell (Inactive)
added a comment - Sam has asked for costings for this work to be carried out, I have supplied him with a quote and he will let me know if he would like us to go ahead with it
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | TA12 4AD | |
| Park_Phone | 01548 560508 | |
| Park_Code | NORT07 | |
| Park_Key_Account | No | |
| Park_Address2 | Kingsbridge | |
| Park_Address | Bantham |