Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Surf Bay Leisure (Bridport)
    • Park_Code:
      SURF99
    • Park_Postcode:
      DT6 3EX
    • Park_Phone:
      01308 427444
    • Plot:
      showground
    • ID Number:
      SBH003564
    • Order No:
      AS9734/5035
    • Model:
      Bordeaux
    • Stock_Number:
      31203
    • Serial:
      018938H
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Part Number:
      1717976 - SKIRTING 50X29 WHITE 3.66M CUT LEN from per 07.01.16 ordered placed
    1. worksheet issued.png
      115 kB
    2. update from Linda at Bridport.png
      92 kB
    3. Updated Jason.png
      102 kB
    4. screenshot-1.png
      283 kB
    5. e-mail from Jason.png
      93 kB
    6. CCF25012016_00010.jpg
      677 kB
    7. CCF04012016_00000.jpg
      813 kB
    8. 22.12.15 part order.png
      152 kB
    9. 07.01.15 part from per only one they do.png
      249 kB

      Issue Links

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        1d 23h 16m 1 Adrienne Barwell (Inactive) 17/Dec/15 11:31 AM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        1s 1 Adrienne Barwell (Inactive) 17/Dec/15 11:31 AM
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        3s 1 Adrienne Barwell (Inactive) 17/Dec/15 11:31 AM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        3s 1 Adrienne Barwell (Inactive) 17/Dec/15 11:31 AM
        Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
        3s 1 Adrienne Barwell (Inactive) 17/Dec/15 11:31 AM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        1s 1 Adrienne Barwell (Inactive) 17/Dec/15 11:31 AM
        Engineer Scheduled Engineer Scheduled Engineer Scheduled Engineer Scheduled
        29d 4h 28m 1 Adrienne Barwell (Inactive) 15/Jan/16 4:00 PM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        9d 22h 32m 1 Adrienne Barwell (Inactive) 25/Jan/16 2:32 PM
        Resolved Resolved Complete Complete
        9s 1 Adrienne Barwell (Inactive) 25/Jan/16 2:33 PM
        Complete Complete Reopened Reopened
        3580d 10m 1 13/Nov/25 2:43 PM
        Reopened Reopened Awaiting Quote Awaiting Quote
        9s 1 13/Nov/25 2:43 PM
        made changes -
        Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
        made changes -
        Resolution Completed [ 1 ]
        Status Complete [ 6 ] Reopened [ 4 ]
        Adrienne Barwell (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        complete by Keith
        Show
        Adrienne Barwell (Inactive) added a comment - complete by Keith
        Adrienne Barwell (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment CCF25012016_00010.jpg [ 109926 ]
        Adrienne Barwell (Inactive) made changes -
        Times Scheduled 1 2
        Status Engineer Scheduled [ 10000 ] Engineer Scheduled [ 10000 ]
        Work Scheduled 22/Dec/15 21/Jan/16
        Plot
        Adrienne Barwell (Inactive) made changes -
        Link This issue Same Van GW-1864 [ GW-1864 ]
        Hide
        Claire Folland added a comment -
        recieved replacement skirting on swift delivery, issued worksheet
        Show
        Claire Folland added a comment - recieved replacement skirting on swift delivery, issued worksheet
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Swift have come back to my Per to say Our Repsonse:
        1717976 - SKIRTING 50X29 WHITE 3.66M CUT LEN
        I have already ordered this for keith as per my notes on the 22.12.15.
        Show
        Lorraine Pryor (Inactive) added a comment - Swift have come back to my Per to say Our Repsonse: 1717976 - SKIRTING 50X29 WHITE 3.66M CUT LEN I have already ordered this for keith as per my notes on the 22.12.15.
        Lorraine Pryor (Inactive) made changes -
        Lorraine Pryor (Inactive) made changes -
        Part Number 1717976 - SKIRTING 50X29 WHITE 3.66M CUT LEN from per 07.01.16 ordered placed
        Adrienne Barwell (Inactive) made changes -
        Attachment CCF04012016_00000.jpg [ 108825 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment Updated Jason.png [ 108823 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I have spoken to Steve he has advised that really they could do with the third man to help most of the day, not just for lifting, but he said as long as Jason is prepared to stay and help they will attempt to do it on Wednesday
        Show
        Adrienne Barwell (Inactive) added a comment - I have spoken to Steve he has advised that really they could do with the third man to help most of the day, not just for lifting, but he said as long as Jason is prepared to stay and help they will attempt to do it on Wednesday
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Jason has phoned up pushing for us to come back out this week and swap the doors and window. I did advise that I would have to check the weather fore cast, he advised that the weather was good on Tuesday and Wednesday. Even though we have a part on order for this job he wants it done this week. I advised that we will need three men for the job, he has advised that he does not want to pay for three men and he will act as third man. I have said that I will check with Keith and get him to confirm that this will be okay.
        Show
        Adrienne Barwell (Inactive) added a comment - Jason has phoned up pushing for us to come back out this week and swap the doors and window. I did advise that I would have to check the weather fore cast, he advised that the weather was good on Tuesday and Wednesday. Even though we have a part on order for this job he wants it done this week. I advised that we will need three men for the job, he has advised that he does not want to pay for three men and he will act as third man. I have said that I will check with Keith and get him to confirm that this will be okay.
        Adrienne Barwell (Inactive) made changes -
        Attachment update from Linda at Bridport.png [ 108821 ]
        Lorraine Pryor (Inactive) made changes -
        Attachment 22.12.15 part order.png [ 108713 ]
        Lorraine Pryor (Inactive) made changes -
        Attachment screenshot-1.png [ 108711 ]
        Hide
        Lorraine Pryor (Inactive) added a comment -
        Keith has come in as they are unable to do this job due to weather conditions today, he would also like some white skirting to complete the work in the new year.
        checked on Swift and they do have channel skirting I will order 2 lengths of this for Keith, but waiting for Per to see if they can supply flat / single skirting if so then we can order a few lengths of this
        Show
        Lorraine Pryor (Inactive) added a comment - Keith has come in as they are unable to do this job due to weather conditions today, he would also like some white skirting to complete the work in the new year. checked on Swift and they do have channel skirting I will order 2 lengths of this for Keith, but waiting for Per to see if they can supply flat / single skirting if so then we can order a few lengths of this
        Lorraine Pryor (Inactive) made changes -
        ID Number SBH003564
        Lorraine Pryor (Inactive) made changes -
        Order No AS9734/5035
        Adrienne Barwell (Inactive) made changes -
        Work Scheduled 22/Dec/15
        Adrienne Barwell (Inactive) made changes -
        Times Scheduled 1
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Adrienne Barwell (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Adrienne Barwell (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Plot
        Adrienne Barwell (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Adrienne Barwell (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Adrienne Barwell (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment worksheet issued.png [ 108449 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I have spoken to Jason and said that I will send Matt and Keith over to him on Tuesday to swap the window and door, I have advised Jason that we will need to do something with the panels and inside the unit to get over the difference in size
        Show
        Adrienne Barwell (Inactive) added a comment - I have spoken to Jason and said that I will send Matt and Keith over to him on Tuesday to swap the window and door, I have advised Jason that we will need to do something with the panels and inside the unit to get over the difference in size
        Adrienne Barwell (Inactive) made changes -
        Attachment e-mail from Jason.png [ 108285 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Hi Adrienne – as discussed…
        Please can we action the following as soon as possible:
        • Swap from front doors to front windows
        • 2015 Swift Bordeaux 35x12/2 [31203] - currently with front doors
        • 2015 Swift Biarritz 38x12/3 [31196] – currently with front windows
        Can we swap the windows and doors on the two above vans (both currently at Bridport showground) for a customer who has purchased the Bordeaux but requested windows.
        They have asked for availability to be as soon as possible in the NY - early January.
        Many thanks and speak soon…

        Jason Wright
        Show
        Adrienne Barwell (Inactive) added a comment - Hi Adrienne – as discussed… Please can we action the following as soon as possible: • Swap from front doors to front windows • 2015 Swift Bordeaux 35x12/2 [31203] - currently with front doors • 2015 Swift Biarritz 38x12/3 [31196] – currently with front windows Can we swap the windows and doors on the two above vans (both currently at Bridport showground) for a customer who has purchased the Bordeaux but requested windows. They have asked for availability to be as soon as possible in the NY - early January. Many thanks and speak soon… Jason Wright
        Hide
        Adrienne Barwell (Inactive) added a comment -
        E-mail received from Jason, I have spoken to Steve about this and he has advised that he doesn't think that they will be a straight swap, we would need the measurements from Jason to ensure that they are the same size.

        I have e-mailed Jason asking for this information. Awaiting response.
        Show
        Adrienne Barwell (Inactive) added a comment - E-mail received from Jason, I have spoken to Steve about this and he has advised that he doesn't think that they will be a straight swap, we would need the measurements from Jason to ensure that they are the same size. I have e-mailed Jason asking for this information. Awaiting response.
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Jason phoned yesterday and asked when we could swap the door and window over in these units, I advised that I would need to have the van details e-mailed over to me so that I could check that this was possible. Jason advised that he had checked the two vans and they appeared to be the same size doors and windows, so should be a straight swap
        Show
        Adrienne Barwell (Inactive) added a comment - Jason phoned yesterday and asked when we could swap the door and window over in these units, I advised that I would need to have the van details e-mailed over to me so that I could check that this was possible. Jason advised that he had checked the two vans and they appeared to be the same size doors and windows, so should be a straight swap
        Adrienne Barwell (Inactive) made changes -
        Field Original Value New Value
        Park_Postcode DT6 3EX
        Park_Phone 01308 427444
        Park_Code SURF99
        Park_Key_Account No
        Park_City  Bridport
        Park_Address 3T's Leisure Limited Bridport
        Adrienne Barwell (Inactive) created issue -

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