Details
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Type:
Furniture
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:River Valley Country Park
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Park_Code:RIVE02
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Park_Postcode:TR20 9ER
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Park_Email:rivervalley@surfbay.co.uk
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Park_Phone:01736 763398
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Plot:Gold 16
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Model:Burgundy
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Stock_Number:32301
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Serial:020790H
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Status Colour:
Awaiting Quote
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Additional Contact Details:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
8d 23h 12m | 1 | Adrienne Barwell (Inactive) | 17/Mar/16 12:22 PM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 17/Mar/16 12:22 PM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 17/Mar/16 12:22 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 17/Mar/16 12:22 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 17/Mar/16 12:22 PM | |||||
|
3m 32s | 1 | Adrienne Barwell (Inactive) | 17/Mar/16 12:26 PM | |||||
|
23d 1h 47m | 1 | charleen sibley | 09/Apr/16 3:14 PM | |||||
|
4s | 1 | charleen sibley | 09/Apr/16 3:14 PM | |||||
|
3504d 10h 40m | 2 | 13/Nov/25 12:55 AM | ||||||
|
6s | 1 | 13/Nov/25 12:55 AM | ||||||
|
26s | 1 | 13/Nov/25 12:55 AM |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
made changes -
| Status | Complete [ 6 ] | Complete [ 6 ] |
| Attachment | RET-84.pdf [ 119060 ] |
Mr Clarke called today he is so sorry but the tv has been mounted in the wrong position - his wife has had cancer and can only see tunnel vision - the tv has been mounted in the corner and he needs it directly infront of the bed where the mirror is now positioned. I have completed another worksheet and filed.
Show
Charleen Sibley
added a comment - Mr Clarke called today he is so sorry but the tv has been mounted in the wrong position - his wife has had cancer and can only see tunnel vision - the tv has been mounted in the corner and he needs it directly infront of the bed where the mirror is now positioned. I have completed another worksheet and filed.
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | CCF09042016_00003.jpg [ 114608 ] |
Work now complete, worksheet attached.
Show
Charleen Sibley
added a comment - Work now complete, worksheet attached.
Mr Clarke phoned wanting to know if the tv sockets have now been fitted, he has asked the park but they are unaware if it has been completed, i have checked the worksheet and steve has completed this, he would like me to double check our engineer has fitted the tv, tried to phone steve but it is going straight to answerphone
Show
Claire Folland
added a comment - Mr Clarke phoned wanting to know if the tv sockets have now been fitted, he has asked the park but they are unaware if it has been completed, i have checked the worksheet and steve has completed this, he would like me to double check our engineer has fitted the tv, tried to phone steve but it is going straight to answerphone
| Attachment | Swifts reply to technical enquiry.png [ 113527 ] |
Swift got back to me today, screen shot attached, called Mr Clark and told him about the maxium weight and size of the TV.
Show
Charleen Sibley
added a comment - Swift got back to me today, screen shot attached, called Mr Clark and told him about the maxium weight and size of the TV.
| Attachment | screenshot-1.png [ 113395 ] |
| Work Scheduled | 24/Mar/16 |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Additional Contact Details |
Bob Clarke <bob_a_clarke@yahoo.co.uk>
Rob Clarke and Maggie Holland |
| Attachment | e-mail from Mr Clarke.png [ 113391 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
Mr Clark called today to enquire as to what would be the maxium weight and size TV he could put up in the master bedroom? Spoke to Reece at Swift who said I had to raise a technical issue - which I did SBH001771 awaiting to hear back from Swift then I will contact Mr Clark to let him know.
Show
Charleen Sibley
added a comment - Mr Clark called today to enquire as to what would be the maxium weight and size TV he could put up in the master bedroom? Spoke to Reece at Swift who said I had to raise a technical issue - which I did SBH001771 awaiting to hear back from Swift then I will contact Mr Clark to let him know.
Park called to say that the aerial man is coming on 24/03/16 at 10.00am, could we arrange for Keith to attend at the same time? Message passed to Ade.
Show
Charleen Sibley
added a comment - Park called to say that the aerial man is coming on 24/03/16 at 10.00am, could we arrange for Keith to attend at the same time? Message passed to Ade.
The site have asked when Keith will be free so that they can get this scheduled, I have advised that they can pick a day next week and let me know. I do need to know before I do the scheduling on Thursday. Awaiting response
Show
Adrienne Barwell (Inactive)
added a comment - The site have asked when Keith will be free so that they can get this scheduled, I have advised that they can pick a day next week and let me know. I do need to know before I do the scheduling on Thursday. Awaiting response
| Attachment | schedule date.png [ 113180 ] |
I have e-mailed Cath asking her to confirm when her aerial guy can attend, I have given her dates that Keith is not available.
Show
Adrienne Barwell (Inactive)
added a comment - I have e-mailed Cath asking her to confirm when her aerial guy can attend, I have given her dates that Keith is not available.
| Attachment | e-amil to Cath.png [ 112577 ] |
I have spoken to Cath, she thinks that she will need to book their aerial guy and then us send the details of when they would like Keith to attend.
Show
Adrienne Barwell (Inactive)
added a comment - I have spoken to Cath, she thinks that she will need to book their aerial guy and then us send the details of when they would like Keith to attend.
| Attachment | e-mail from Emma.png [ 112576 ] |
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | TR20 9ER | |
| Park_Email | rivervalley@surfbay.co.uk | |
| Park_Phone | 01736 763398 | |
| Park_Code | RIVE02 | |
| Park_Key_Account | No | |
| Park_Address2 | Relubbus | |
| Park_City | Penzance | |
| Park_Address | River Valley Country Park |
Put the TV bracket onto the backplate so it is about 18" lower
Could not get hold of the customer on the number supplied