Our Parks
  1. Our Parks
  2. SBHP-330

shower is leaking when in use, the site have advised that it appears that the seated area is coming away from the wall, possiblely due to a problem with the floor

    Details

    • Type: Toilet/Shower (8 Weeks) Toilet/Shower (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Park_Company:
       River Valley Country Park
    • Park_Code:
      RIVE02
    • Park_Postcode:
      TR20 9ER
    • Park_Email:
      rivervalley@surfbay.co.uk
    • Park_Phone:
      01736 763398
    • Plot:
      Black 6
    • ID Number:
       W63287
    • Order No:
      AS9524/78005
    • Model:
      Willerby Granada
    • Stock_Number:
      1997 28x10
    • Serial:
      unknown
    • Status Colour:
      Complete Complete
    • Part Number:
      K498/sc

      Description

      Van is let continuously from the weekend
      1. CCF21082015_00000.jpg
        789 kB
      2. CCF24082015_00001.jpg
        798 kB
      3. screenshot-1.jpg
        196 kB
      4. screenshot-2.jpg
        225 kB
      5. screenshot-3.jpg
        252 kB

        Activity

        Adrienne Barwell (Inactive) created issue -
        Adrienne Barwell (Inactive) made changes -
        Field Original Value New Value
        Park_Postcode TR20 9ER
        Park_Email rivervalley@surfbay.co.uk
        Park_Phone 01736 763398
        Park_Code RIVE02
        Park_Key_Account No
        Park_Address2 Relubbus
        Park_City Penzance
        Park_Address River Valley Country Park
        Hide
        Adrienne Barwell (Inactive) added a comment -
        I will need to speak to Steve to work out what we need to do to sort out this issue
        Show
        Adrienne Barwell (Inactive) added a comment - I will need to speak to Steve to work out what we need to do to sort out this issue
        Adrienne Barwell (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Steve says that he could really do with more information and a photograph or where they think that the leak is coming from
        Show
        Adrienne Barwell (Inactive) added a comment - Steve says that he could really do with more information and a photograph or where they think that the leak is coming from
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-1.jpg [ 99535 ]
        Adrienne Barwell (Inactive) made changes -
        Summary Shower is leaking through the walls, the site have tried to reseal but the water is still coming through shower is leaking when in use, the site have advised that it appears that the seated area is coming away from the wall, possiblely due to a problem with the floor
        Adrienne Barwell (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Adrienne Barwell (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Adrienne Barwell (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Plot
        Adrienne Barwell (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Adrienne Barwell (Inactive) made changes -
        Times Scheduled 1
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Adrienne Barwell (Inactive) made changes -
        Work Scheduled 18/Aug/15
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-2.jpg [ 99593 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        worksheet issued
        Show
        Adrienne Barwell (Inactive) added a comment - worksheet issued
        Adrienne Barwell (Inactive) made changes -
        Attachment CCF21082015_00000.jpg [ 99790 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Steve has re-sealed and supported the edge/. We will need new shower skin in the near future and waste. This will need to be done at the end of the season. Steve has not given me details of which shower skin so I have passed the paperwork back to him for further information.
        Show
        Adrienne Barwell (Inactive) added a comment - Steve has re-sealed and supported the edge/. We will need new shower skin in the near future and waste. This will need to be done at the end of the season. Steve has not given me details of which shower skin so I have passed the paperwork back to him for further information.
        Adrienne Barwell (Inactive) made changes -
        Attachment CCF24082015_00001.jpg [ 99814 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Steve advises that we need a K493 or 498 in soft cream, ( I cannot read his writing)
        Show
        Adrienne Barwell (Inactive) added a comment - Steve advises that we need a K493 or 498 in soft cream, ( I cannot read his writing)
        Adrienne Barwell (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Adrienne Barwell (Inactive) made changes -
        Resolution Completed [ 1 ]
        Status Resolved [ 5 ] Reopened [ 4 ]
        Adrienne Barwell (Inactive) made changes -
        Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
        Adrienne Barwell (Inactive) made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Adrienne Barwell (Inactive) made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Adrienne Barwell (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Part Number K498/sc
        Order No AS9524/78005
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Part on order ( Steve says this will need to be done at the end of the season)
        Show
        Adrienne Barwell (Inactive) added a comment - Part on order ( Steve says this will need to be done at the end of the season)
        Adrienne Barwell (Inactive) made changes -
        ID Number  W63287
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-3.jpg [ 99819 ]
        Hide
        Ellie W (Inactive) added a comment -
        Arleigh invoice received
        Adjusted stock on sage
        Show
        Ellie W (Inactive) added a comment - Arleigh invoice received Adjusted stock on sage
        Claire Folland made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Plot
        Hide
        Claire Folland added a comment - - edited
        replacement shower skin in stock, worksheet issued
        Show
        Claire Folland added a comment - - edited replacement shower skin in stock, worksheet issued
        Claire Folland made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Hide
        Ellie W (Inactive) added a comment -
        Keith has called to say that he is in the River Valley area and he has plenty of time so he is going to do this whilst he is there
        Show
        Ellie W (Inactive) added a comment - Keith has called to say that he is in the River Valley area and he has plenty of time so he is going to do this whilst he is there
        Ellie W (Inactive) made changes -
        Times Scheduled 1 2
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Adrienne Barwell (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Adrienne Barwell (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Resolved Resolved Reopened Reopened
        2s 1 Adrienne Barwell (Inactive) 24/Aug/15 9:25 AM
        Reopened Reopened Awaiting Quote Awaiting Quote
        2s 1 Adrienne Barwell (Inactive) 24/Aug/15 9:25 AM
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        33s 2 Adrienne Barwell (Inactive) 24/Aug/15 9:25 AM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        5h 34m 2 Adrienne Barwell (Inactive) 24/Aug/15 9:25 AM
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        40s 2 Adrienne Barwell (Inactive) 24/Aug/15 9:26 AM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        3d 3h 15m 2 Claire Folland 27/Aug/15 12:41 PM
        Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
        1h 57m 2 Claire Folland 27/Aug/15 2:38 PM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        13d 23h 25m 2 temp 10/Sep/15 2:03 PM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        34d 18h 27m 2 Adrienne Barwell (Inactive) 08/Oct/15 2:30 PM
        Resolved Resolved Complete Complete
        2s 1 Adrienne Barwell (Inactive) 08/Oct/15 2:30 PM

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            Dates

            • Due:
              Created:
              Updated:
              Resolved:
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