Details
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Type:
Roof (8 Weeks)
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:River Valley Country Park
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Park_Code:RIVE02
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Park_Postcode:TR20 9ER
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Park_Email:rivervalley@surfbay.co.uk
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Park_Phone:01736 763398
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Plot:Aqua 6
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ID Number:quote 19799 Order confirmation 103546
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Order No:AS9804/5035
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Model:ABI Alderley
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Stock_Number:29004
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Serial:1670061
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Size:35x12
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Status Colour:
Awaiting Quote
Activity
Keith advised that this is actually Aqua 6 not 7 as advised by the park, I have amended the records accordingly. He also advised that the unit is not a Swift Loire it is an ABI Alderley.
Front right barge board damaged- replacement required. (this will not be covered under warranty, it is probably transport damage)
Front right barge board damaged- replacement required. (this will not be covered under warranty, it is probably transport damage)
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Adrienne Barwell (Inactive)
added a comment - - edited Keith advised that this is actually Aqua 6 not 7 as advised by the park, I have amended the records accordingly. He also advised that the unit is not a Swift Loire it is an ABI Alderley.
Front right barge board damaged- replacement required. (this will not be covered under warranty, it is probably transport damage)
I have spoken to Darren he would like this booked to the stock number of the holiday home
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Adrienne Barwell (Inactive)
added a comment - I have spoken to Darren he would like this booked to the stock number of the holiday home
I have e-mailed River Valley asking them to confirm that this is actually Aqua 6 rather than Aqua 7 as originally reported. I await their response
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Adrienne Barwell (Inactive)
added a comment - I have e-mailed River Valley asking them to confirm that this is actually Aqua 6 rather than Aqua 7 as originally reported. I await their response
Original van details were Swift Loire 016202h stock 30043 -
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Adrienne Barwell (Inactive)
added a comment - Original van details were Swift Loire 016202h stock 30043 -
I have spoken to Claire, she thinks we may have one of these in stock. I will issue a new worksheet
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Adrienne Barwell (Inactive)
added a comment - I have spoken to Claire, she thinks we may have one of these in stock. I will issue a new worksheet
Claire has checked the stock and we only have left barge boards in stock. I will place an order for a right hand board
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Adrienne Barwell (Inactive)
added a comment - Claire has checked the stock and we only have left barge boards in stock. I will place an order for a right hand board
I have e-mailed ABI for a price for a replacement bargeboard awaiting response
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Adrienne Barwell (Inactive)
added a comment - I have e-mailed ABI for a price for a replacement bargeboard awaiting response
Price received
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Adrienne Barwell (Inactive)
added a comment - Price received
I have e-mailed ABI to go ahead with this order
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Adrienne Barwell (Inactive)
added a comment - I have e-mailed ABI to go ahead with this order
Darren has advised that this is to be charged against the stock number.
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Adrienne Barwell (Inactive)
added a comment - Darren has advised that this is to be charged against the stock number.
Cath phoned chasing this issue, she advised that it had been outstanding since September, I have explained that the first we new about this issue was when Bernette rang it through in January. We have ordered a new part but it takes about 28 days for parts it probably won't be with us until at least the 2nd week in March
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Adrienne Barwell (Inactive)
added a comment - - edited Cath phoned chasing this issue, she advised that it had been outstanding since September, I have explained that the first we new about this issue was when Bernette rang it through in January. We have ordered a new part but it takes about 28 days for parts it probably won't be with us until at least the 2nd week in March
recieved replacement bargeboards, issued worksheet
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Claire Folland
added a comment - recieved replacement bargeboards, issued worksheet
Keith to attend on Monday
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Adrienne Barwell (Inactive)
added a comment - Keith to attend on Monday
Received Invoice for Barge Board for ABI - adjusted stock and order status on Sage
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Ellie W (Inactive)
added a comment - Received Invoice for Barge Board for ABI - adjusted stock and order status on Sage
Worksheet Returned, Work completed by Keith
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Ellie W (Inactive)
added a comment - Worksheet Returned, Work completed by Keith
I don't have information regarding this so will ask Keith