Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Awaiting Quote
    • Priority: Manager escalations Manager escalations
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Trewiston Farm Caravan Park
    • Park_Code:
      TREW04
    • Park_Postcode:
      PL27 6PX
    • Park_Email:
      trewistonfarm@btinternet.com
    • Park_Phone:
      01208863205
    • ID Number:
      103526
    • Order No:
      AS9802/5035
    • Stock_Number:
      31699
    • Serial:
      1050008
    • Size:
      40x12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. SKM_C224e16061110501.pdf
      247 kB
      Charleen Sibley
    1. CCF09022016_00000.jpg
      750 kB
    2. IMG_0623.JPG
      32 kB
    3. screenshot-1.png
      244 kB
    4. screenshot-2.png
      235 kB
    5. screenshot-3.png
      111 kB
    6. screenshot-4.png
      123 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Park_Email asales@surfbay.co.uk
      Park_Phone 01837 680100
      Park_Code SURF99
      Park_Key_Account No
      Park_Address Surf Bay Leisure (Winkleigh)
      Claire Folland made changes -
      Attachment IMG_0623.JPG [ 110811 ]
      Hide
      Claire Folland added a comment -
      emailed ABI asking for a price
      Show
      Claire Folland added a comment - emailed ABI asking for a price
      Claire Folland made changes -
      Attachment CCF09022016_00000.jpg [ 110812 ]
      Claire Folland made changes -
      Attachment screenshot-1.png [ 110877 ]
      Claire Folland made changes -
      Order No AS9802/5035
      Claire Folland made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Claire Folland made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Claire Folland made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Claire Folland added a comment -
      ordered glazing bead with Dean at ABI
      Show
      Claire Folland added a comment - ordered glazing bead with Dean at ABI
      Claire Folland made changes -
      ID Number 103526
      Claire Folland made changes -
      Attachment screenshot-2.png [ 110888 ]
      Hide
      Claire Folland added a comment -
      This is still on order with ABI
      Show
      Claire Folland added a comment - This is still on order with ABI
      Hide
      Claire Folland added a comment -
      This van has now been sold, emailed Dean to find out when the glazing bead will be sent out
      Show
      Claire Folland added a comment - This van has now been sold, emailed Dean to find out when the glazing bead will be sent out
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Hide
      Claire Folland added a comment -
      ABI engineer has delivered this to us, have spoken to steve, he will check tomorrow to see if the part is correct
      Show
      Claire Folland added a comment - ABI engineer has delivered this to us, have spoken to steve, he will check tomorrow to see if the part is correct
      Hide
      Claire Folland added a comment -
      spoke to Steve, he has advised this is wrong, they have supplied the bead for a patio door, we need one for a sliding door, emailed Dean as the van is now sold
      Show
      Claire Folland added a comment - spoke to Steve, he has advised this is wrong, they have supplied the bead for a patio door, we need one for a sliding door, emailed Dean as the van is now sold
      Hide
      Claire Folland added a comment -
      Dean has asked for a photo, have emailed picture again
      Show
      Claire Folland added a comment - Dean has asked for a photo, have emailed picture again
      Claire Folland made changes -
      Attachment screenshot-3.png [ 113659 ]
      Hide
      Claire Folland added a comment -
      Dean has passed the pictures over to the purchase department and asked to re-order urgently,
      Show
      Claire Folland added a comment - Dean has passed the pictures over to the purchase department and asked to re-order urgently,
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Manager escalations [ 10000 ]
      Hide
      Claire Folland added a comment -
      emailed Dean asking for an update
      Show
      Claire Folland added a comment - emailed Dean asking for an update
      Claire Folland made changes -
      Attachment screenshot-4.png [ 118758 ]
      Hide
      Claire Folland added a comment -
      Dean has advised he has emailed the purchasing department again, they did get some in but it was the same as the last lot
      Show
      Claire Folland added a comment - Dean has advised he has emailed the purchasing department again, they did get some in but it was the same as the last lot
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Adrienne Barwell (Inactive) made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      I have asked claire to chase this issue
      Show
      Adrienne Barwell (Inactive) added a comment - I have asked claire to chase this issue
      Hide
      Claire Folland added a comment -
      emailed Dean asking for an update
      Show
      Claire Folland added a comment - emailed Dean asking for an update
      Claire Folland made changes -
      Park_Company Surf Bay Leisure (Winkleigh) Trewiston Farm Caravan Park
      Claire Folland made changes -
      Park_Postcode PL27 6PX
      Park_Email asales@surfbay.co.uk trewistonfarm@btinternet.com
      Park_Phone 01837 680100 01208863205
      Park_Code SURF99 TREW04
      Park_Address2 St Minver
      Park_City Wadebridge
      Park_Address Surf Bay Leisure (Winkleigh) Trewiston Farm Caravan Park
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Hide
      Claire Folland added a comment -
      recieved glazing bead from ABI, issued worksheet, steve needs to check this before he goes to site
      Show
      Claire Folland added a comment - recieved glazing bead from ABI, issued worksheet, steve needs to check this before he goes to site
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Steve to attend
      Show
      Adrienne Barwell (Inactive) added a comment - Steve to attend
      Hide
      Charleen Sibley added a comment -
      worksheet returend and completed.
      Show
      Charleen Sibley added a comment - worksheet returend and completed.
      Charleen Sibley made changes -
      Attachment SKM_C224e16061110501.pdf [ 120923 ]
      Charleen Sibley made changes -
      Status Parts Recieved [ 10003 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Charleen Sibley made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      64d 1m 1 Adrienne Barwell (Inactive) 20/May/16 4:08 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      2s 1 Adrienne Barwell (Inactive) 20/May/16 4:08 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      5s 1 Adrienne Barwell (Inactive) 20/May/16 4:08 PM
      Resolved Resolved Reopened Reopened
      1s 1 Adrienne Barwell (Inactive) 20/May/16 4:08 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      19h 2 Adrienne Barwell (Inactive) 20/May/16 4:08 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1m 59s 2 Adrienne Barwell (Inactive) 20/May/16 4:08 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      6s 2 Adrienne Barwell (Inactive) 20/May/16 4:08 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      49d 1h 17m 2 Claire Folland 02/Jun/16 11:40 AM
      Parts Recieved Parts Recieved Resolved Resolved
      9d 8m 1 charleen sibley 11/Jun/16 11:49 AM
      Resolved Resolved Complete Complete
      1s 1 charleen sibley 11/Jun/16 11:49 AM
      Complete Complete Complete Complete
      3478d 25m 1 19/Dec/25 11:15 AM
      Complete Complete Reopened Reopened
      34s 1 19/Dec/25 11:16 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      7s 2 19/Dec/25 11:16 AM

        People

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          Dates

          • Due:
            Created:
            Updated: