Our Parks
  1. Our Parks
  2. SBHP-411

the boiler keeps cutting out and a new sink waste kit required

    Details

    • Type: Boiler (2 Weeks) Boiler (2 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       River Valley Country Park
    • Park_Code:
      RIVE02
    • Park_Postcode:
      TR20 9ER
    • Park_Email:
      rivervalley@surfbay.co.uk
    • Park_Phone:
      01736 763398
    • Plot:
      Gold 12
    • Order No:
      AS10021/5035
    • Model:
      Derwent
    • Stock_Number:
      27393
    • Serial:
      1470251
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. SBHP-411.pdf
      274 kB
      Ellie W
    2. SKM_C224e16062007352.pdf
      224 kB
      Adrienne Barwell
    1. 20.5.16.png
      1.45 MB
    2. 20.5.16.png
      205 kB
    3. 20.5.16.png
      183 kB
    4. 20.5.16.png
      228 kB
    5. 26.5.15.png
      193 kB
    6. 26.5.16.png
      198 kB
    7. 27.5.16.png
      176 kB
    8. Keith Russell 11.05.16 020.JPG
      1.69 MB
    9. Keith Russell 11.05.16 021.JPG
      3.17 MB
    10. report from River Valley.png
      85 kB
    11. screenshot-1.png
      92 kB

      Activity

      Adrienne Barwell (Inactive) created issue -
      Adrienne Barwell (Inactive) made changes -
      Field Original Value New Value
      Park_Postcode TR20 9ER
      Park_Email rivervalley@surfbay.co.uk
      Park_Phone 01736 763398
      Park_Code RIVE02
      Park_Key_Account No
      Park_Address2 Relubbus
      Park_City Penzance
      Park_Address River Valley Country Park
      Adrienne Barwell (Inactive) made changes -
      Attachment report from River Valley.png [ 116783 ]
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Adrienne Barwell (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Adrienne Barwell (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-1.png [ 116787 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      worksheet issued
      Show
      Adrienne Barwell (Inactive) added a comment - worksheet issued
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Adrienne Barwell (Inactive) made changes -
      Work Scheduled 10/May/16
      Hide
      Ellie W (Inactive) added a comment -
      Worksheet attached
      Keith has ran the boiler up and the hot water which all seems good
      Steve seems to have topped up the water and cured the leak from the central heating which may be ok now
      The sink needs a new outlet because the nut cannot be tightened
      Show
      Ellie W (Inactive) added a comment - Worksheet attached Keith has ran the boiler up and the hot water which all seems good Steve seems to have topped up the water and cured the leak from the central heating which may be ok now The sink needs a new outlet because the nut cannot be tightened
      Ellie W (Inactive) made changes -
      Attachment SBHP-411.pdf [ 119053 ]
      Ellie W (Inactive) made changes -
      Attachment Keith Russell 11.05.16 020.JPG [ 119054 ]
      Attachment Keith Russell 11.05.16 021.JPG [ 119055 ]
      Ellie W (Inactive) made changes -
      Attachment 20.5.16.png [ 119121 ]
      Ellie W (Inactive) made changes -
      Attachment 20.5.16.png [ 119122 ]
      Hide
      Ellie W (Inactive) added a comment -
      Emailed River Valley to ask them to get me a serial number so I can order the part from ABI
      Show
      Ellie W (Inactive) added a comment - Emailed River Valley to ask them to get me a serial number so I can order the part from ABI
      Ellie W (Inactive) made changes -
      Attachment 20.5.16.png [ 119128 ]
      Ellie W (Inactive) made changes -
      Serial 2011 1470251
      Hide
      Ellie W (Inactive) added a comment -
      Returned serial number - 1470251
      Show
      Ellie W (Inactive) added a comment - Returned serial number - 1470251
      Ellie W (Inactive) made changes -
      Attachment 20.5.16.png [ 119129 ]
      Hide
      Ellie W (Inactive) added a comment -
      Emailed ABI to ask for a price for replacement sink outlet
      Show
      Ellie W (Inactive) added a comment - Emailed ABI to ask for a price for replacement sink outlet
      Ellie W (Inactive) made changes -
      Attachment 26.5.16.png [ 119700 ]
      Hide
      Ellie W (Inactive) added a comment -
      Received quotation for replacement waste kit
      Ordered the replacement waste kit -
      AS10021/5035
      Show
      Ellie W (Inactive) added a comment - Received quotation for replacement waste kit Ordered the replacement waste kit - AS10021/5035
      Ellie W (Inactive) made changes -
      Attachment 26.5.15.png [ 119701 ]
      Ellie W (Inactive) made changes -
      Order No AS10012/5035
      Ellie W (Inactive) made changes -
      Order No AS10012/5035 AS10021/5035
      Ellie W (Inactive) made changes -
      Summary the boiler keeps cutting out the boiler keeps cutting out and a new sink waste kit required
      Ellie W (Inactive) made changes -
      Attachment 27.5.16.png [ 119807 ]
      Hide
      Ellie W (Inactive) added a comment -
      Order confirmation for sink waste kit attached
      Show
      Ellie W (Inactive) added a comment - Order confirmation for sink waste kit attached
      Hide
      Claire Folland added a comment -
      recieved waste kit from ABI, issued worksheet
      Show
      Claire Folland added a comment - recieved waste kit from ABI, issued worksheet
      Hide
      Adrienne Barwell (Inactive) added a comment -
      complete by Steve
      Show
      Adrienne Barwell (Inactive) added a comment - complete by Steve
      Adrienne Barwell (Inactive) made changes -
      Attachment SKM_C224e16062007352.pdf [ 121563 ]
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      35s 1 Adrienne Barwell (Inactive) 03/May/16 12:49 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1s 1 Adrienne Barwell (Inactive) 03/May/16 12:49 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      3s 1 Adrienne Barwell (Inactive) 03/May/16 12:49 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      3s 1 Adrienne Barwell (Inactive) 03/May/16 12:49 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      3s 1 Adrienne Barwell (Inactive) 03/May/16 12:49 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      3d 2h 45m 1 Adrienne Barwell (Inactive) 06/May/16 3:34 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      44d 17h 26m 1 Adrienne Barwell (Inactive) 20/Jun/16 9:01 AM
      Resolved Resolved Complete Complete
      1s 1 Adrienne Barwell (Inactive) 20/Jun/16 9:01 AM
      Complete Complete Complete Complete
      3469d 3h 14m 1 19/Dec/25 11:15 AM
      Complete Complete Reopened Reopened
      4m 17s 1 19/Dec/25 11:20 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      6s 1 19/Dec/25 11:20 AM

        People

        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Work Scheduled: