Our Parks
  1. Our Parks
  2. SBHP-571

Harvey needs to know if Morco supplier a GB24 natural gas boiler, plus the connection and horizontal flue kit as one has packed out in a van.

    Details

    • Type: Boiler (2 Weeks) Boiler (2 Weeks)
    • Status: Awaiting Quote
    • Priority: High High
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Beachside Holiday Park - WWH
    • Park_Code:
      BEAC01
    • Park_Postcode:
      EX39 1JS
    • Park_Contact:
      Michael Taylor
    • Park_Email:
      beachside@surfbay.co.uk
    • Park_Phone:
      01237 421163
    • Order No:
      AS11063/78004
    • Model:
      Richmond
    • Size:
      28 X 12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. SKM_C224e17092810081.pdf
      252 kB
      Marion Pratt
    1. Email from Will @ Morco.png
      419 kB
    2. Email from Will @ Morco.png
      409 kB
    3. Email to Morco.png
      329 kB
    4. Email to Will @ Morco.png
      353 kB

      Activity

      Summer Stangroom (Inactive) created issue -
      Summer Stangroom (Inactive) made changes -
      Field Original Value New Value
      Park_Contact Bridget Barnard
      Park_Postcode EX39 1JS
      Park_Phone 01237 421163
      Park_Code BEAC01
      Park_Key_Account No
      Park_Address2 Merley Road, Westward Ho!
      Park_City Bideford
      Park_Address Beachside Holiday Park
      Hide
      Summer Stangroom (Inactive) added a comment -
      Harvey from the park called (10:06) to ask if we can contact Morco to see if they still supplier GB24 natural gas boiler, plus the connection and horizontal flue kit for the van which is 9/10 years old. I said I would contact Morco to see if they do and will get back to him. He said this is a bit urgent as this is a higher fleet and they have had to move someone out of the van as the one in there as packed out.
      I have emailed Morco to see if they do supplier these still, see attached.
      Show
      Summer Stangroom (Inactive) added a comment - Harvey from the park called (10:06) to ask if we can contact Morco to see if they still supplier GB24 natural gas boiler, plus the connection and horizontal flue kit for the van which is 9/10 years old. I said I would contact Morco to see if they do and will get back to him. He said this is a bit urgent as this is a higher fleet and they have had to move someone out of the van as the one in there as packed out. I have emailed Morco to see if they do supplier these still, see attached.
      Summer Stangroom (Inactive) made changes -
      Attachment Email to Morco.png [ 180836 ]
      Summer Stangroom (Inactive) made changes -
      Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
      Summer Stangroom (Inactive) made changes -
      Project Chargeable Parts [ 10030 ] Our Parks [ 10550 ]
      Key CHARGE-2940 SBHP-571
      Workflow Chargeable Parts ver 2.0 [ 200331 ] Pre-Owned Ver 2.5 [ 200365 ]
      Status Awaiting Customer Info [ 10012 ] Awaiting Quote [ 10006 ]
      Invoice_Received No [ 10860 ]
      Summer Stangroom (Inactive) made changes -
      Attachment Email from Will @ Morco.png [ 180987 ]
      Summer Stangroom (Inactive) made changes -
      Order No AS11063/78004
      Hide
      Summer Stangroom (Inactive) added a comment -
      Will from Morco called yesterday (16:42) to say that they can supply all this will just need a purchase order number and delivery. He said trading price is £569.01 and our price would be £482. I said I will have to let him know.
      I received an email from Will today (see attached) so ask for all details.
      So with the help of Lorraine I have got a purchase order number (AS11063/78004) and it will be the price of £482 as it is on of our parks.
      I called Harvey (10:15) and told him the news etc and he is happy to go ahead!
      So I have emailed Will back to go ahead etc, see attached.
      Show
      Summer Stangroom (Inactive) added a comment - Will from Morco called yesterday (16:42) to say that they can supply all this will just need a purchase order number and delivery. He said trading price is £569.01 and our price would be £482. I said I will have to let him know. I received an email from Will today (see attached) so ask for all details. So with the help of Lorraine I have got a purchase order number (AS11063/78004) and it will be the price of £482 as it is on of our parks. I called Harvey (10:15) and told him the news etc and he is happy to go ahead! So I have emailed Will back to go ahead etc, see attached.
      Summer Stangroom (Inactive) made changes -
      Park_Email
      Summer Stangroom (Inactive) made changes -
      Attachment Email to Will @ Morco.png [ 181001 ]
      Summer Stangroom (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Summer Stangroom (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Summer Stangroom (Inactive) made changes -
      Attachment Email from Will @ Morco.png [ 181968 ]
      Hide
      Summer Stangroom (Inactive) added a comment -
      Will @ Morco emailed to confirm he dispatched it all on 22/08, see attached.
      Show
      Summer Stangroom (Inactive) added a comment - Will @ Morco emailed to confirm he dispatched it all on 22/08, see attached.
      Summer Stangroom (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Lorraine Pryor (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Summer Stangroom [ summer ] Claire Folland [ claire ]
      Plot
      Parts in 22/Sep/17 9:54 AM
      Lorraine Pryor (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Lorraine Pryor (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Claire Folland [ claire ] Lorraine Pryor [ lorraine ]
      Lorraine Pryor (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Hide
      Lorraine Pryor (Inactive) added a comment -
      An invoice from Morco has been put on my desk Its not chargeable but Surfbay park , summer has order this in and quote a net cost for just the boiler but ordered in fitting parts, so this will need to be charged to the park.
      I have put it in Marion tray for her to invoice the park
      Show
      Lorraine Pryor (Inactive) added a comment - An invoice from Morco has been put on my desk Its not chargeable but Surfbay park , summer has order this in and quote a net cost for just the boiler but ordered in fitting parts, so this will need to be charged to the park. I have put it in Marion tray for her to invoice the park
      Marion Pratt (Inactive) made changes -
      Attachment SKM_C224e17092810081.pdf [ 187141 ]
      Hide
      Marion Pratt (Inactive) added a comment -
      INVOICE - 470115 FOR PARTS FROM MORCO.
      Show
      Marion Pratt (Inactive) added a comment - INVOICE - 470115 FOR PARTS FROM MORCO.
      Charleen Sibley made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Awaiting Customer Info Awaiting Customer Info
      5m 6s 1 Summer Stangroom (Inactive) 21/Aug/17 10:23 AM
      Awaiting Customer Info Awaiting Customer Info Awaiting Quote Awaiting Quote
      23h 42m 1 Summer Stangroom (Inactive) 22/Aug/17 10:05 AM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      19m 52s 1 Summer Stangroom (Inactive) 22/Aug/17 10:25 AM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1s 1 Summer Stangroom (Inactive) 22/Aug/17 10:25 AM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      3d 3h 21m 1 Summer Stangroom (Inactive) 25/Aug/17 1:46 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      27d 20h 8m 1 Lorraine Pryor (Inactive) 22/Sep/17 9:54 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      5s 1 Lorraine Pryor (Inactive) 22/Sep/17 9:54 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      1s 1 Lorraine Pryor (Inactive) 22/Sep/17 9:54 AM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      3s 1 Lorraine Pryor (Inactive) 22/Sep/17 9:55 AM
      Resolved Resolved Complete Complete
      152d 6h 8m 1 charleen sibley 21/Feb/18 3:03 PM
      Complete Complete Complete Complete
      2819d 14h 2m 1 11/Nov/25 5:06 AM
      Complete Complete Reopened Reopened
      13s 1 11/Nov/25 5:06 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      10s 1 11/Nov/25 5:06 AM

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