Details
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Type:
Chassis (8 Weeks)
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Status: Awaiting Quote
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Park_Company:Surf Bay Leisure (Winkleigh)
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Park_Code:SURF99
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Park_Postcode:EX19 8DW
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Park_Email:warranty@surfbay.co.uk
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Park_Phone:01837 680100
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Model:beaumont
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Stock_Number:33805
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Serial:1860260
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Size:42x14
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Status Colour:
Awaiting Quote
Issue Links
- Same Van
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QUOT-2929
chassis has been damaged by the park ** Completed at Stowford ** STILL TO replaced on yard van
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- Assessment Sheet Issued
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Activity
| Attachment | CCF06062018_00004.jpg [ 213303 ] |
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Claire Folland
added a comment -
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phoned Gateway, they think we can order this direct from them, they will get someone to give me a call back
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Claire Folland
added a comment - phoned Gateway, they think we can order this direct from them, they will get someone to give me a call back
not heard anything from Gateway, went onto their website and sent them an enquiry
Show
Claire Folland
added a comment - not heard anything from Gateway, went onto their website and sent them an enquiry
| Attachment | screenshot-1.png [ 215592 ] |
Paul has come back asking if we need the tow frame assembly, checked with steve we do not need this, emailed Paul back
Show
Claire Folland
added a comment - Paul has come back asking if we need the tow frame assembly, checked with steve we do not need this, emailed Paul back
chased Paul at Gateway asking when we will be receiving this
Show
Claire Folland
added a comment - chased Paul at Gateway asking when we will be receiving this
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Parts ordered [ 3 ] |
Paul has emailed back to advise it is due into them 6-7-18, he is hoping to get it to us next week, once he has weighed the component he will provide me with a delivery cost
Show
Claire Folland
added a comment - Paul has emailed back to advise it is due into them 6-7-18, he is hoping to get it to us next week, once he has weighed the component he will provide me with a delivery cost
| Attachment | screenshot-2.png [ 218683 ] |
Paul has advised this is ready but the courier he uses charges £188 for delivery, checked with Charleen, she is happy to pay this, emailed Paul back
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Claire Folland
added a comment - Paul has advised this is ready but the courier he uses charges £188 for delivery, checked with Charleen, she is happy to pay this, emailed Paul back
not heard back from Paul, phoned Gateway, as they are on shutdown Paul is away, spoke to the gentleman, advised i need this asap, he will look into it and will call me back later today
Show
Claire Folland
added a comment - not heard back from Paul, phoned Gateway, as they are on shutdown Paul is away, spoke to the gentleman, advised i need this asap, he will look into it and will call me back later today
| Attachment | email from ade.png [ 219111 ] |
Spoke to Paul, he has advised if i arrange for payment to be done this afternoon he will arrange delivery for early part of next week, spoke to Mel, she is arranging payment
Show
Claire Folland
added a comment - Spoke to Paul, he has advised if i arrange for payment to be done this afternoon he will arrange delivery for early part of next week, spoke to Mel, she is arranging payment
this arrived when i was on holiday, issued worksheet for us to fit
Show
Claire Folland
added a comment - this arrived when i was on holiday, issued worksheet for us to fit
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Park_Company | Surfbay Winkleigh (New value) | Surf Bay Leisure (Winkleigh) |
| Park_Postcode | EX19 8DW | |
| Park_Email | warranty@surfbay.co.uk | |
| Park_Phone | 01837 680100 | |
| Park_Code | SURF99 | |
| Park_Key_Account | No | |
| Park_Address | Surf Bay Leisure (Winkleigh) |
Steve to attend next Wednesday (03/10/18).
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Summer Stangroom (Inactive)
added a comment - Steve to attend next Wednesday (03/10/18).
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
COMPLETED DUNCAN & TOM 2.1.19
Show
Marion Pratt (Inactive)
added a comment - COMPLETED DUNCAN & TOM 2.1.19
| Attachment | SKM_C224e19010310141.pdf [ 234174 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Contact |
made changes -
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
made changes -
| Status | Reopened [ 4 ] | Awaiting Quote [ 10006 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
27d 23h 46m | 1 | Claire Folland | 04/Jul/18 11:25 AM | |||||
|
1s | 1 | Claire Folland | 04/Jul/18 11:25 AM | |||||
|
2s | 1 | Claire Folland | 04/Jul/18 11:25 AM | |||||
|
63d 21m | 1 | Claire Folland | 05/Sep/18 11:46 AM | |||||
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3s | 1 | Claire Folland | 05/Sep/18 11:46 AM | |||||
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23d 4h 2m | 1 | Summer Stangroom (Inactive) | 28/Sep/18 3:49 PM | |||||
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96d 19h 36m | 1 | Marion Pratt (Inactive) | 03/Jan/19 10:26 AM | |||||
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2s | 1 | Marion Pratt (Inactive) | 03/Jan/19 10:26 AM | |||||
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2337d 8h 54m | 1 | 28/May/25 8:21 PM | ||||||
|
15s | 1 | 28/May/25 8:21 PM |
