Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Silverbow Caravan Park
    • Park_Code:
      SILV01
    • Park_Postcode:
      TR4 9NX
    • Park_Contact:
      Mr & Mrs Taylor
    • Park_Phone:
      01872572347
    • Plot:
      Porthcurno 6
    • ID Number:
      2021
    • Model:
      Amethyst
    • Stock_Number:
      37940
    • Serial:
      AT020924/12
    • Size:
      32x12
    • Status Colour:
      Awaiting Quote Awaiting Quote

      Description

      Please see attached images of damage to the back of Porthcurno 6 (for sale 37940) due to damage from the lawnmower. Can we please order a replacement panel for the back and have it fitted.

      Many thanks,

      Kira
      1. IMG_7188.jpg
        355 kB
      2. IMG_7189.jpg
        101 kB
      3. IMG_7190.jpg
        246 kB
      4. IMG_7191.jpg
        220 kB
      5. IMG_7192.jpg
        190 kB
      6. IMG_7193.jpg
        214 kB
      7. Parts Enquiry.png
        170 kB
      8. Parts Ordered.png
        256 kB
      9. screenshot-1.png
        137 kB

        Activity

        Duncan Thomson created issue -
        Duncan Thomson made changes -
        Field Original Value New Value
        Park_Contact Mr & Mrs Taylor
        Park_Postcode TR4 9NX
        Park_Phone 1872572347
        Park_Code SILV01
        Park_Key_Account No
        Park_Address2 Goonhavern
        Park_City Near Truro
        Park_Address Silverbow Caravan Park
        Duncan Thomson made changes -
        Stock_Number 37940
        Serial AT020924/12
        Duncan Thomson made changes -
        Attachment IMG_7188.jpg [ 357508 ]
        Attachment IMG_7189.jpg [ 357509 ]
        Attachment IMG_7190.jpg [ 357510 ]
        Attachment IMG_7191.jpg [ 357511 ]
        Attachment IMG_7192.jpg [ 357512 ]
        Attachment IMG_7193.jpg [ 357513 ]
        Duncan Thomson made changes -
        Size 32x12
        Model Amethyst
        ID Number 2021
        Duncan Thomson made changes -
        Attachment Parts Enquiry.png [ 357514 ]
        Hide
        Duncan Thomson added a comment -
        Parts enquiry sent to Atlas
        Show
        Duncan Thomson added a comment - Parts enquiry sent to Atlas
        Duncan Thomson made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Manufacturer Atlas
        Duncan Thomson made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Duncan Thomson made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Duncan Thomson made changes -
        Attachment Parts Ordered.png [ 358128 ]
        Hide
        Duncan Thomson added a comment -
        Parts put on order with Atlas
        Show
        Duncan Thomson added a comment - Parts put on order with Atlas
        Hide
        Heather Barbieri (Inactive) added a comment -
        parts received and worksheet issued
        Show
        Heather Barbieri (Inactive) added a comment - parts received and worksheet issued
        Heather Barbieri (Inactive) made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
        Plot
        Parts in 07/Jul/23 9:39 AM
        Heather Barbieri (Inactive) made changes -
        Attachment screenshot-1.png [ 361252 ]
        Hide
        Heather Barbieri (Inactive) added a comment -
        parts received and worksheet issued
        Show
        Heather Barbieri (Inactive) added a comment - parts received and worksheet issued
        Heather Barbieri (Inactive) made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Heather Barbieri (Inactive) made changes -
        Times Scheduled 1
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Assignee Claire Folland [ claire ] Heather Barbieri [ heather ]
        Hide
        Heather Barbieri (Inactive) added a comment -
        Duncan attended and replaced the panel and corner capping
        Show
        Heather Barbieri (Inactive) added a comment - Duncan attended and replaced the panel and corner capping
        Heather Barbieri (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Heather Barbieri (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Heather Barbieri (Inactive) made changes -
        Status Complete [ 6 ] Complete [ 6 ]
        made changes -
        Resolution Completed [ 1 ]
        Status Complete [ 6 ] Reopened [ 4 ]
        made changes -
        Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
        Claire Folland made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Claire Folland made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Claire Folland made changes -
        Status Quotation accepted [ 10008 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Claire Folland made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        made changes -
        Resolution Completed [ 1 ]
        Status Complete [ 6 ] Reopened [ 4 ]
        made changes -
        Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        4s 1 Duncan Thomson 01/Jun/23 3:21 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        35d 18h 19m 1 Heather Barbieri (Inactive) 07/Jul/23 9:40 AM
        Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
        37s 1 Heather Barbieri (Inactive) 07/Jul/23 9:40 AM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        31d 4h 30m 1 Heather Barbieri (Inactive) 07/Aug/23 2:10 PM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        35s 1 Heather Barbieri (Inactive) 07/Aug/23 2:11 PM
        Complete Complete Complete Complete
        18s 1 Heather Barbieri (Inactive) 07/Aug/23 2:11 PM
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        93d 15h 3m 2 Claire Folland 22/Aug/25 2:10 PM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        2s 2 Claire Folland 22/Aug/25 2:10 PM
        Quotation accepted Quotation accepted Resolved Resolved
        2s 1 Claire Folland 22/Aug/25 2:10 PM
        Resolved Resolved Complete Complete
        4s 2 Claire Folland 22/Aug/25 2:10 PM
        Complete Complete Reopened Reopened
        740d 21h 58m 2 11/Nov/25 5:03 AM
        Reopened Reopened Awaiting Quote Awaiting Quote
        1h 9m 2 11/Nov/25 6:12 AM

          People

          • Watchers:
            0 Start watching this issue

            Dates

            • Created:
              Updated:
              Parts in: