Details

    • Type: Dishwasher / Washing machine Dishwasher / Washing machine
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Silverbow Caravan Park
    • Park_Code:
      SILV01
    • Park_Postcode:
      TR4 9NX
    • Park_Contact:
      Mr & Mrs Taylor
    • Park_Phone:
      01872572347
    • Plot:
      Sennen 2
    • Model:
      jasmine lodge
    • Stock_Number:
      39774
    • Serial:
      AT023309/14
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. IMG_7194.jpg
      80 kB
    2. IMG_7195.jpg
      222 kB
    3. IMG_7196.jpg
      107 kB
    4. IMG_7197.jpg
      160 kB
    5. IMG_7198.jpg
      174 kB
    6. IMG_7199.jpg
      172 kB
    7. IMG_7200.jpg
      134 kB
    8. IMG_7201.jpg
      99 kB
    9. Parts ordered.png
      260 kB

      Activity

      Duncan Thomson created issue -
      Duncan Thomson made changes -
      Field Original Value New Value
      Park_Contact Mr & Mrs Taylor
      Park_Postcode TR4 9NX
      Park_Phone 1872572347
      Park_Code SILV01
      Park_Key_Account No
      Park_Address2 Goonhavern
      Park_City Near Truro
      Park_Address Silverbow Caravan Park
      Duncan Thomson made changes -
      Serial AT023309/14
      Duncan Thomson made changes -
      Attachment IMG_7194.jpg [ 357516 ]
      Attachment IMG_7195.jpg [ 357517 ]
      Attachment IMG_7196.jpg [ 357518 ]
      Attachment IMG_7197.jpg [ 357519 ]
      Attachment IMG_7198.jpg [ 357520 ]
      Attachment IMG_7199.jpg [ 357521 ]
      Attachment IMG_7200.jpg [ 357522 ]
      Attachment IMG_7201.jpg [ 357523 ]
      Duncan Thomson made changes -
      Attachment Parts ordered.png [ 357524 ]
      Hide
      Duncan Thomson added a comment -
      Ordered machine from AO due to be delivered On 30.05.2023
      10:00 - 14:00
      Show
      Duncan Thomson added a comment - Ordered machine from AO due to be delivered On 30.05.2023 10:00 - 14:00
      Duncan Thomson made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Duncan Thomson made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Duncan Thomson made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      No parts needed just plumbing and electrics
      Show
      Heather Barbieri (Inactive) added a comment - No parts needed just plumbing and electrics
      Heather Barbieri (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
      Plot
      Parts in 31/May/23 1:23 PM
      Heather Barbieri (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Heather Barbieri (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Claire Folland [ claire ] Heather Barbieri [ heather ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      Duncan attended 01/08/2023 resolved
      Show
      Heather Barbieri (Inactive) added a comment - Duncan attended 01/08/2023 resolved
      Heather Barbieri (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Heather Barbieri (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Heather Barbieri (Inactive) made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Claire Folland made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Claire Folland made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Claire Folland made changes -
      Status Quotation accepted [ 10008 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      3s 1 Duncan Thomson 24/May/23 6:50 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      6d 18h 32m 1 Heather Barbieri (Inactive) 31/May/23 1:23 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      5s 1 Heather Barbieri (Inactive) 31/May/23 1:23 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      68d 1h 5m 1 Heather Barbieri (Inactive) 07/Aug/23 2:29 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      20s 1 Heather Barbieri (Inactive) 07/Aug/23 2:29 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      85d 18h 30m 2 Claire Folland 22/Aug/25 2:10 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      2s 2 Claire Folland 22/Aug/25 2:10 PM
      Quotation accepted Quotation accepted Resolved Resolved
      2s 1 Claire Folland 22/Aug/25 2:10 PM
      Resolved Resolved Complete Complete
      80d 15h 49m 2 11/Nov/25 5:00 AM
      Complete Complete Complete Complete
      660d 5h 37m 3 11/Nov/25 5:01 AM
      Complete Complete Reopened Reopened
      1h 4m 2 11/Nov/25 6:04 AM
      Reopened Reopened Awaiting Quote Awaiting Quote
      50s 2 11/Nov/25 6:04 AM

        People

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          Dates

          • Created:
            Updated:
            Parts in: