Details

    • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Surf Bay Holiday Park
    • Park_Code:
      SURF02
    • Park_Postcode:
      EX39 1HD
    • Park_Contact:
      Mr Taylor
    • Park_Email:
      surfbayholidaypark@surfbay.co.uk
    • Park_Phone:
      01237 471833
    • Plot:
      48
    • Model:
      status
    • Stock_Number:
      31555
    • Serial:
      AT012267/07
    • Size:
      38 x 12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    1. CCF_001654.pdf
      342 kB
      Claire Folland
    1. Capture.JPG
      92 kB
    2. Parts Ordered.png
      39 kB
    3. Parts Ordered.png
      57 kB
    4. Pitch 48- Probert.jpg
      1.24 MB
    5. Quote request.png
      43 kB
    6. screenshot-1.png
      241 kB
    7. screenshot-2.png
      208 kB
    8. screenshot-3.png
      260 kB
    9. screenshot-4.png
      233 kB

      Activity

      Heather Barbieri (Inactive) created issue -
      Heather Barbieri (Inactive) made changes -
      Field Original Value New Value
      Park_Contact Mr Taylor
      Park_Postcode EX39 1HD
      Park_Email surfbayholidaypark@surfbay.co.uk
      Park_Phone 01237 471833
      Park_Code SURF02
      Park_Key_Account No
      Park_Address2 Golf Links Road
      Park_City Westward Ho!
      Park_Address Surf Bay Holiday Park
      Heather Barbieri (Inactive) made changes -
      Attachment Pitch 48- Probert.jpg [ 363282 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-1.png [ 363283 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      Hi,

      One of our Maintenance Team have caught the corner of this owners van- 2016 Atlas Status 38x12 2 bed. Please could Duncan come out to take a look or if that isn’t necessary, could we order the replacement parts necessary?

      Kind Regards

      Samantha Stevens
      Surf Bay Holidays
      Show
      Heather Barbieri (Inactive) added a comment - Hi, One of our Maintenance Team have caught the corner of this owners van- 2016 Atlas Status 38x12 2 bed. Please could Duncan come out to take a look or if that isn’t necessary, could we order the replacement parts necessary? Kind Regards Samantha Stevens Surf Bay Holidays
      Heather Barbieri (Inactive) made changes -
      Summary Exterior corner capping Exterior corner capping and panel
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-2.png [ 363300 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-3.png [ 363301 ]
      Heather Barbieri (Inactive) made changes -
      Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
      Assignee Heather Barbieri [ heather ] Charleen Sibley [ charleen sibley ]
      Duncan Thomson made changes -
      Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
      Duncan Thomson made changes -
      Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
      Assignee Duncan Thomson [ duncan ] Heather Barbieri [ heather ]
      Plot
      Duncan Thomson made changes -
      Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
      Hide
      Duncan Thomson added a comment -
      Hi Heather

      The cost exterior corner Sandstone woodgrain inc delivery to Surf Bay & VAT will be £249.64.

      Should you wish to go ahead with the order, please let me know your purchase order number
      Show
      Duncan Thomson added a comment - Hi Heather The cost exterior corner Sandstone woodgrain inc delivery to Surf Bay & VAT will be £249.64. Should you wish to go ahead with the order, please let me know your purchase order number
      Duncan Thomson made changes -
      Project Quotes [ 10020 ] Our Parks [ 10550 ]
      Key QUOT-3788 SBHP-669
      Workflow Quotes ver 3.1 [ 250828 ] Pre-Owned Ver 2.5 [ 251340 ]
      Quote outcome None [ 12253 ]
      Duncan Thomson made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Manufacturer Atlas
      Duncan Thomson made changes -
      Assignee Heather Barbieri [ heather ] Duncan Thomson [ duncan ]
      Duncan Thomson made changes -
      Summary Exterior corner capping and panel Exterior corner capping and panel repair
      Duncan Thomson made changes -
      Attachment Parts Ordered.png [ 364913 ]
      Duncan Thomson made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Duncan Thomson made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Hide
      Duncan Thomson added a comment -
      Parts ordered with Atlas
      Show
      Duncan Thomson added a comment - Parts ordered with Atlas
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-4.png [ 364930 ]
      Hide
      Claire Folland added a comment -
      received replacement corner from atlas, labelled and placed on rack, issued worksheet
      Show
      Claire Folland added a comment - received replacement corner from atlas, labelled and placed on rack, issued worksheet
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
      Plot
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Claire Folland made changes -
      Attachment Capture.JPG [ 366971 ]
      Hide
      Claire Folland added a comment -
      Duncan has replaced corner and removed panel dent as best possible
      Show
      Claire Folland added a comment - Duncan has replaced corner and removed panel dent as best possible
      Claire Folland made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Duncan Thomson made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Hide
      Duncan Thomson added a comment -
      Sam at park have reported that it has happened again
      Show
      Duncan Thomson added a comment - Sam at park have reported that it has happened again
      Duncan Thomson made changes -
      Attachment Quote request.png [ 384700 ]
      Duncan Thomson made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Duncan Thomson made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Duncan Thomson made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Duncan Thomson made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Duncan Thomson made changes -
      Attachment Parts Ordered.png [ 384998 ]
      Hide
      Duncan Thomson added a comment -
      placed another corner capping on order with Atlas
      Show
      Duncan Thomson added a comment - placed another corner capping on order with Atlas
      Claire Folland made changes -
      Attachment CCF_001654.pdf [ 386898 ]
      Hide
      Duncan Thomson added a comment -
      new corner received and labelled, placed on rack and issued worksheet
      Show
      Duncan Thomson added a comment - new corner received and labelled, placed on rack and issued worksheet
      Duncan Thomson made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Parts in 25/Jul/24 2:36 PM
      Parts From? Supplier [ 10021 ]
      Duncan Thomson made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Hide
      Claire Folland added a comment -
      complete by Duncan/steve 8-8-24
      Show
      Claire Folland added a comment - complete by Duncan/steve 8-8-24
      Claire Folland made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Assignee Claire Folland [ claire ] Duncan Thomson [ duncan ]
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Assessment Sheet Issued Assessment Sheet Issued
      1h 4m 1 Heather Barbieri (Inactive) 28/Jul/23 10:36 AM
      Assessment Sheet Issued Assessment Sheet Issued Engineer Assessment Scheduled Engineer Assessment Scheduled
      26d 21h 15m 1 Duncan Thomson 24/Aug/23 7:52 AM
      Engineer Assessment Scheduled Engineer Assessment Scheduled Awaiting Quote Awaiting Quote
      5s 1 Duncan Thomson 24/Aug/23 7:52 AM
      Resolved Resolved Reopened Reopened
      208d 21h 13m 1 Duncan Thomson 26/Jun/24 11:58 AM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      1m 18s 2 Duncan Thomson 03/Jul/24 10:58 AM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      2m 43s 2 Duncan Thomson 03/Jul/24 10:58 AM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      6s 2 Duncan Thomson 03/Jul/24 10:58 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      70d 4h 48m 2 Duncan Thomson 31/Jul/24 2:36 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      2m 58s 2 Duncan Thomson 31/Jul/24 2:39 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      77d 11h 20m 2 Claire Folland 21/Aug/24 8:21 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      6s 2 Claire Folland 21/Aug/24 8:22 PM
      Resolved Resolved Complete Complete
      279d 23h 54m 1 28/May/25 8:16 PM
      Complete Complete Reopened Reopened
      1s 1 28/May/25 8:16 PM
      Reopened Reopened Awaiting Quote Awaiting Quote
      6d 23h 2 28/May/25 8:16 PM

        People

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          Dates

          • Created:
            Updated:
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