Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       Surf Bay Holiday Park
    • Park_Code:
      SURF02
    • Park_Postcode:
      EX39 1HD
    • Park_Contact:
      Mr Taylor
    • Park_Email:
      surfbayholidaypark@surfbay.co.uk
    • Park_Phone:
      01237 471833
    • Plot:
      Paddocks 23
    • Model:
      Burgundy
    • Stock_Number:
      40736
    • Serial:
      042850H
    • Size:
      29x12
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Part Number:
      1724643

      Description

      Hi,
       
      Would it be possible to order a set of sliding doors for the above unit. It will be located on Paddocks 23 at Surf Bay Holiday Park from early November. It is a sold unit, but the owner probably won’t take over until the beginning of December.
       
      Thanks
      Josh
      1. Capture.JPG
        88 kB
      2. screenshot-1.png
        386 kB

        Activity

        Duncan Thomson created issue -
        Duncan Thomson made changes -
        Field Original Value New Value
        Park_Contact Mr Taylor
        Park_Postcode EX39 1HD
        Park_Email surfbayholidaypark@surfbay.co.uk
        Park_Phone 01237 471833
        Park_Code SURF02
        Park_Key_Account No
        Park_Address2 Golf Links Road
        Park_City Westward Ho!
        Park_Address Surf Bay Holiday Park
        Duncan Thomson made changes -
        Description Hi,
         
        Would it be possible to order a set of sliding doors for the above unit. It will be located on Paddocks 23 at Surf Bay Holiday Park from early November. It is a sold unit, but the owner probably won’t take over until the beginning of December.
         
        Thanks
        Josh
        Hide
        Duncan Thomson added a comment -
        Hi,

        If French doors are the only option, then yes please in anthracite as well.

        Thanks
        ________________________________________
        From: Duncan Thomson <Duncan.Thomson@surfbay.co.uk>
        Sent: Wednesday, September 6, 2023 12:24:08 PM
        To: Josh Taylor <Josh.Taylor@surfbay.co.uk>
        Cc: Warranty <Warranty@surfbay.co.uk>
        Subject: Re: 40736 - 2023 Burgundy 29x12 - 042850H
         
        Just to confirm this would be French doors and not sliding doors and they are anthracite?
         
        Thanks,
        Duncan Thomson
         
        Customer Care Engineer
        Insurance Quotes & Chargeable Repairs
        Show
        Duncan Thomson added a comment - Hi, If French doors are the only option, then yes please in anthracite as well. Thanks ________________________________________ From: Duncan Thomson < Duncan.Thomson@surfbay.co.uk > Sent: Wednesday, September 6, 2023 12:24:08 PM To: Josh Taylor < Josh.Taylor@surfbay.co.uk > Cc: Warranty < Warranty@surfbay.co.uk > Subject: Re: 40736 - 2023 Burgundy 29x12 - 042850H   Just to confirm this would be French doors and not sliding doors and they are anthracite?   Thanks, Duncan Thomson   Customer Care Engineer Insurance Quotes & Chargeable Repairs
        Duncan Thomson made changes -
        Part Number 1724643
        Hide
        Duncan Thomson added a comment -
        Parts request sent to heather to order
        Show
        Duncan Thomson added a comment - Parts request sent to heather to order
        Duncan Thomson made changes -
        Work Scheduled 04/Dec/23
        Stock_Number 40736
        Duncan Thomson made changes -
        Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
        Manufacturer Swift
        Duncan Thomson made changes -
        Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
        Heather Barbieri (Inactive) made changes -
        Attachment screenshot-1.png [ 365581 ]
        Heather Barbieri (Inactive) made changes -
        Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
        Hide
        Heather Barbieri (Inactive) added a comment -
        Parts ordered on Swift portal
        Show
        Heather Barbieri (Inactive) added a comment - Parts ordered on Swift portal
        Claire Folland made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Assignee Duncan Thomson [ duncan ] Claire Folland [ claire ]
        Plot
        Claire Folland made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Hide
        Claire Folland added a comment -
        received doors from swift, labelled and issued worksheet, leaning up against wooden shed
        Show
        Claire Folland added a comment - received doors from swift, labelled and issued worksheet, leaning up against wooden shed
        Claire Folland made changes -
        Attachment Capture.JPG [ 368720 ]
        Hide
        Claire Folland added a comment -
        complete by steve/Duncan 24-1-24
        Show
        Claire Folland added a comment - complete by steve/Duncan 24-1-24
        Claire Folland made changes -
        Times Scheduled 1
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Claire Folland made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        made changes -
        Resolution Completed [ 1 ]
        Status Complete [ 6 ] Reopened [ 4 ]
        made changes -
        Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
        5m 1s 1 Duncan Thomson 07/Sep/23 12:57 PM
        Quotation supplied Quotation supplied Quotation accepted Quotation accepted
        1s 1 Duncan Thomson 07/Sep/23 12:57 PM
        Quotation accepted Quotation accepted Parts ordered Parts ordered
        26m 16s 1 Heather Barbieri (Inactive) 07/Sep/23 1:24 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        56d 40m 1 Claire Folland 02/Nov/23 1:05 PM
        Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
        7s 1 Claire Folland 02/Nov/23 1:05 PM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        89d 1h 44m 1 Claire Folland 30/Jan/24 2:50 PM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        2s 1 Claire Folland 30/Jan/24 2:50 PM
        Resolved Resolved Complete Complete
        484d 4h 31m 1 28/May/25 8:21 PM
        Complete Complete Reopened Reopened
        1s 1 28/May/25 8:21 PM
        Reopened Reopened Awaiting Quote Awaiting Quote
        14s 1 28/May/25 8:21 PM

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            Dates

            • Created:
              Updated:
              Work Scheduled: