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a leak/damp patch in their kitchen which we cannot locate the source of

    Details

    • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       River Valley Country Park
    • Park_Code:
      RIVE02
    • Park_Postcode:
      TR20 9ER
    • Park_Email:
      rivervalley@surfbay.co.uk
    • Park_Phone:
      01736 763398
    • Plot:
      Aqua 19
    • Model:
      Sherborn
    • Stock_Number:
      31863
    • Serial:
      WB6772/004
    • Status Colour:
      Awaiting Quote Awaiting Quote

      Activity

      Eve Colton (Inactive) created issue -
      Hide
      Eve Colton (Inactive) added a comment -
      Good afternoon,

      The owner of Aqua 19 has reported a leak/damp patch in their kitchen which we cannot locate the source of.

      We need one of the engineers to come down and investigate as this van is still under our pre-owned warranty, Mr Hughes bought it on 05/07/2023

      The van is as follows:

      BK Sherbourne 2013

      Kind Regards,

      Gillian
      Show
      Eve Colton (Inactive) added a comment - Good afternoon, The owner of Aqua 19 has reported a leak/damp patch in their kitchen which we cannot locate the source of. We need one of the engineers to come down and investigate as this van is still under our pre-owned warranty, Mr Hughes bought it on 05/07/2023 The van is as follows: BK Sherbourne 2013 Kind Regards, Gillian
      Eve Colton (Inactive) made changes -
      Field Original Value New Value
      Order No AS9607/54014 AS10701/50353
      ID Number 440314 444389
      Eve Colton (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Eve Colton (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Eve Colton (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Eve Colton (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Eve Colton (Inactive) made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Eve Colton (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Eve Colton (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Eve Colton (Inactive) made changes -
      Attachment screenshot-1.png [ 366882 ]
      Hide
      Claire Folland added a comment -
      Good afternoon,

      Further to the below, we have just been and had a proper look and as far as I’m concerned it’s just no circulation between the wall and the couch.

      The customer has cleaned the wallboard and it looks in good condition. I have told him to monitor it and let us know if the problem resurfaces.

      So, no engineer needed at this point.

      Kind Regards,

      Neal
      Show
      Claire Folland added a comment - Good afternoon, Further to the below, we have just been and had a proper look and as far as I’m concerned it’s just no circulation between the wall and the couch. The customer has cleaned the wallboard and it looks in good condition. I have told him to monitor it and let us know if the problem resurfaces. So, no engineer needed at this point. Kind Regards, Neal
      Ben Mason (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Ben Mason (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      made changes -
      Status Reopened [ 4 ] Awaiting Quote [ 10006 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Resolved Resolved Reopened Reopened
      1s 1 Eve Colton (Inactive) 03/Oct/23 3:36 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      45s 2 Eve Colton (Inactive) 03/Oct/23 3:36 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      2s 2 Eve Colton (Inactive) 03/Oct/23 3:36 PM
      Quotation accepted Quotation accepted Resolved Resolved
      22d 23h 34m 2 Ben Mason (Inactive) 26/Oct/23 3:10 PM
      Resolved Resolved Complete Complete
      1s 1 Ben Mason (Inactive) 26/Oct/23 3:10 PM
      Complete Complete Reopened Reopened
      580d 5h 11m 1 28/May/25 8:22 PM
      Reopened Reopened Awaiting Quote Awaiting Quote
      18s 2 28/May/25 8:22 PM

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          Dates

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            Updated:
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