Details

    • Type: Internal Issues (1 Week) Internal Issues (1 Week)
    • Status: Awaiting Quote
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Park_Company:
       River Valley Country Park
    • Park_Code:
      RIVE02
    • Park_Postcode:
      TR20 9ER
    • Park_Email:
      rivervalley@surfbay.co.uk
    • Park_Phone:
      01736 763398
    • Plot:
      Black 6
    • ID Number:
      2016
    • Model:
      Antibes
    • Stock_Number:
      33040
    • Serial:
      022961H
    • Status Colour:
      Awaiting Quote Awaiting Quote
    • Additional Contact Details:
      Neal

      Description

      Swift Antibes 022961H

      They are a third owner, however under the pre-owned warranty which they signed in September there are some things which we believe are covered:

      Window in kitchen left hand side faulty – Window appears to have dropped, difficult to open, no adjustment available.
      Bed 1 - door going into en-suite is catching – Floor swollen from when it was flooded Up to you if its warranty. Would need Duncan as there is no movement within the frame to lift the door.
       
      There are also some cosmetic issues which we need to provide the owner with cost prices for as they aren’t covered but will need to be sourced from the manufacturer for example numerous LED lights around mirrors and bed headboard faulty.

      Thanks,
      Gillian

        Activity

        Duncan Thomson created issue -
        Duncan Thomson made changes -
        Field Original Value New Value
        Description Black 6 is a private sale to a current owner on park. The purchaser wants this rectified and as it’s a private sale she will be paying, I have tried a scouring type pad for pots, hasn’t helped as you can see, Josh said to ask you and customer care to maybe provide a quote or the chip/plastic/panel repair guy could maybe fix it. Let me know what you think. She is aware she will be paying for it as its not under any warranty with anyone. Swift Antibes 022961H

        They are a third owner, however under the pre-owned warranty which they signed in September there are some things which we believe are covered:

        Window in kitchen left hand side faulty – Window appears to have dropped, difficult to open, no adjustment available.
        Bed 1 - door going into en-suite is catching – Floor swollen from when it was flooded Up to you if its warranty. Would need Duncan as there is no movement within the frame to lift the door.
         
        There are also some cosmetic issues which we need to provide the owner with cost prices for as they aren’t covered but will need to be sourced from the manufacturer for example numerous LED lights around mirrors and bed headboard faulty.

        Thanks,
        Gillian
        Duncan Thomson made changes -
        Status Open [ 1 ] Assessment Sheet Issued [ 10549 ]
        Quote outcome Accepted [ 12254 ] None [ 12253 ]
        Assignee Duncan Thomson [ duncan ] Charleen Sibley [ charleen sibley ]
        Duncan Thomson made changes -
        Status Assessment Sheet Issued [ 10549 ] Engineer Assessment Scheduled [ 10048 ]
        Assignee Charleen Sibley [ charleen sibley ] Duncan Thomson [ duncan ]
        Plot
        Duncan Thomson made changes -
        Project Quotes [ 10020 ] Our Parks [ 10550 ]
        Key QUOT-4242 SBHP-693
        Workflow Quotes ver 3.1 [ 264173 ] Pre-Owned Ver 2.5 [ 264174 ]
        Status Engineer Assessment Scheduled [ 10048 ] Awaiting Quote [ 10006 ]
        Invoice Number 000000
        Quote outcome None [ 12253 ]

          People

          • Assignee:
            Duncan Thomson
            Reporter:
            Duncan Thomson
            Participants:
          • Watchers:
            0 Start watching this issue

            Dates

            • Created:
              Updated: