Swift
  1. Swift
  2. SWIFT-10014

2nd Fire extinguisher is faulty

        Details

        • Type: Dining Furniture (8 Weeks) Dining Furniture (8 Weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Part Number:
          1412488
        • Responsibility:
          SurfBay Attending
        • Plot:
          45
        • Hire_or_Retail:
          Retail
        • Serial:
          018516H
        • Manufacturer:
          Swift
        • Model:
          Moselle
        • Year:
          2015
        • Size:
          40 x 13
        • ID Number:
          SBH004732 SBH005145
        • Status Colour:
          Complete Complete
        • Order No:
          A47592 SBH003435
        • Stock_Number:
          30754
        • Times Scheduled:
          5
        • Park_Company:
           Trewince Farm Holiday Park
        • Park_Postcode:
          PL27 7RL
        • Park_Phone:
          01208 812830
        • Park_Email:
          enquiries@trewincefarm-holidaypark.co.uk
        • Park_Code:
          TREW02
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. PDF File
          SKM_C224e15101307310.pdf
          247 kB
          Adrienne Barwell
        1. screenshot-3.png
          280 kB
        2. screenshot-2.png
          48 kB
        3. screenshot-1.jpg
          203 kB
        4. Fire extinguisher dispatched..png
          291 kB
        5. fire ext dispatched back in September.png
          161 kB
        6. CCF02022016_00002.jpg
          685 kB

          Issue Links

          Same Van

          Dining Furniture (8 Weeks) - Dining Room Furniture SWIFT-8753 Fire extinguisher is faulty

          • Low - Low Priority Jobs
          • Complete

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		7m 12s 1 Adrienne Barwell (Inactive) 07/Jan/16 10:48 AM
            Submitted Submitted Acknowledged Acknowledged
            		3h 26m 1 Adrienne Barwell (Inactive) 07/Jan/16 2:14 PM
            Acknowledged Acknowledged Parts ordered Parts ordered
            		28s 1 Adrienne Barwell (Inactive) 07/Jan/16 2:15 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		10d 23h 13m 1 Claire Folland 18/Jan/16 1:28 PM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		27s 1 Claire Folland 18/Jan/16 1:28 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		7d 19h 32m 1 Adrienne Barwell (Inactive) 26/Jan/16 9:01 AM
            Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
            		5h 16m 1 Adrienne Barwell (Inactive) 26/Jan/16 2:18 PM
            Engineer Visit Rescheduled Engineer Visit Rescheduled Issue Invoice Issue Invoice
            		6d 19h 37m 1 Adrienne Barwell (Inactive) 02/Feb/16 9:55 AM
            Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
            		23h 56m 1 temp 03/Feb/16 9:52 AM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		97d 7h 15m 1 temp 10/May/16 6:07 PM
            Resolved Resolved Complete Complete
            		6s 1 temp 10/May/16 6:07 PM
            Ellie W (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Ellie W (Inactive) made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
            Resolution Completed [ 1 ]
            Hide
            Permalink
            Ellie W (Inactive) added a comment -
            Showing as credit received on the Swift System - Closed Claim
            Show
            Ellie W (Inactive) added a comment - Showing as credit received on the Swift System - Closed Claim
            Hide
            Permalink
            Ellie W (Inactive) added a comment -
            Still showing as pending approval on Connect system
            Show
            Ellie W (Inactive) added a comment - Still showing as pending approval on Connect system
            Ellie W (Inactive) made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Invoice Number 465339
            Hide
            Permalink
            Ellie W (Inactive) added a comment -
            Invoiced Swift and Requested Payment - 465339
            Show
            Ellie W (Inactive) added a comment - Invoiced Swift and Requested Payment - 465339
            Adrienne Barwell (Inactive) made changes -
            Priority High [ 23 ] Low [ 22 ]
            Adrienne Barwell (Inactive) made changes -
            Status Engineer Visit Rescheduled [ 10010 ] Issue Invoice [ 10451 ]
            Assignee Debbie Bartlett [ debbieb ] Ellie W [ temp ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            comp by Matt Peters
            Show
            Adrienne Barwell (Inactive) added a comment - comp by Matt Peters
            Adrienne Barwell (Inactive) made changes -
            Attachment CCF02022016_00002.jpg [ 110430 ]
            Adrienne Barwell (Inactive) made changes -
            Assignee Claire Folland [ claire ] Debbie Bartlett [ debbieb ]
            Adrienne Barwell (Inactive) made changes -
            Times Scheduled 4 5
            Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
            Work Scheduled 15/Feb/16 25/Jan/16
            Plot
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Steve did not attend due to his van breaking down, I have now rescheduled this work for Monday, Matt will have to attend
            Show
            Adrienne Barwell (Inactive) added a comment - Steve did not attend due to his van breaking down, I have now rescheduled this work for Monday, Matt will have to attend
            Adrienne Barwell (Inactive) made changes -
            Times Scheduled 3 4
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 05/Oct/15 15/Feb/16
            Assignee Adrienne Barwell [ adrienne ] Claire Folland [ claire ]
            Plot
            Claire Folland made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Assignee Debbie Bartlett [ debbieb ] Adrienne Barwell [ adrienne ]
            Hide
            Permalink
            Claire Folland added a comment -
            recieved replacement fire extinguisher, issued worksheet
            Show
            Claire Folland added a comment - recieved replacement fire extinguisher, issued worksheet
            Claire Folland made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Plot
            Debbie Bartlett (Inactive) made changes -
            Attachment Fire extinguisher dispatched..png [ 109446 ]
            Hide
            Permalink
            Debbie Bartlett (Inactive) added a comment - - edited
            Swift showing parts despatched. Screen shot attached.
            Show
            Debbie Bartlett (Inactive) added a comment - - edited Swift showing parts despatched. Screen shot attached.
            Debbie Bartlett (Inactive) made changes -
            Attachment screenshot-3.png [ 109013 ]
            Hide
            Permalink
            Debbie Bartlett (Inactive) added a comment -
            Screen shot attached.
            Show
            Debbie Bartlett (Inactive) added a comment - Screen shot attached.
            Adrienne Barwell (Inactive) made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Swift have authorised parts on order
            Show
            Adrienne Barwell (Inactive) added a comment - Swift have authorised parts on order
            Adrienne Barwell (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Submitted to Swift, we will deliver when in the area, because Swift will not pay for us to travel etc
            Show
            Adrienne Barwell (Inactive) added a comment - Submitted to Swift, we will deliver when in the area, because Swift will not pay for us to travel etc
            Adrienne Barwell (Inactive) made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            ID Number SBH004732 SBH004732 SBH005145
            Adrienne Barwell (Inactive) made changes -
            Link This issue Same Van SWIFT-8753 [ SWIFT-8753 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Ella has notes that the second fire extinguisher supplied for this unit has also expired, but nothing seems to have been done. I will report this to Swift
            Show
            Adrienne Barwell (Inactive) added a comment - Ella has notes that the second fire extinguisher supplied for this unit has also expired, but nothing seems to have been done. I will report this to Swift
            Adrienne Barwell (Inactive) made changes -
            Field Original Value New Value
            Assignee Nikki Milling [ nikkim ] Debbie Bartlett [ debbieb ]
            Adrienne Barwell (Inactive) created issue -

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Work Scheduled:
                  Parts ordered:
                  Parts Expected: