Details
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Type:
Toilet/Shower (8 Weeks)
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Status: Complete
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Priority:
Low
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Resolution: Completed
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Labels:None
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Responsibility:SurfBay Attending
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Plot:Lundy View 105
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Hire_or_Retail:Hire_fleet
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Serial:020530h
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Manufacturer:Swift
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Model:Bordeaux
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Year:2016
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Size:38x12
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ID Number:SBH005156
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Status Colour:
Complete
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Stock_Number:31649
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Times Scheduled:1
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Park_Company:Braddicks Holiday Centre Ltd
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Park_Postcode:EX39 1JU
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Park_Contact:Mr G Braddick
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Park_Phone:01237 473263
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Park_Email:johncooke@braddicks.co.uk
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Park_Code:BRAD01
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Park_Key_Account:Yes
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SLA Status:
-
SLA: Open Jobs Overdue Status:
1. |
Update Customer |  |
Complete | Debbie Bartlett (Inactive) |
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2d 22h 35m | 1 | Adrienne Barwell (Inactive) | 11/Jan/16 10:35 AM | |||||
|
1d 23h 25m | 1 | Adrienne Barwell (Inactive) | 13/Jan/16 10:00 AM | |||||
|
1d 4h 17m | 1 | Adrienne Barwell (Inactive) | 14/Jan/16 2:18 PM | |||||
|
7d 20h 23m | 1 | Nikki Curtis (Inactive) | 22/Jan/16 10:42 AM | |||||
|
2m 27s | 1 | Nikki Curtis (Inactive) | 22/Jan/16 10:45 AM | |||||
|
10s | 1 | Nikki Curtis (Inactive) | 22/Jan/16 10:45 AM | |||||
|
1m 5s | 1 | Nikki Curtis (Inactive) | 22/Jan/16 10:46 AM | |||||
|
4d 22h 57m | 1 | temp | 27/Jan/16 9:43 AM | |||||
|
14d 5h 47m | 1 | temp | 10/Feb/16 3:30 PM | |||||
|
8s | 1 | temp | 10/Feb/16 3:30 PM |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Nikki Curtis [ nikkic ] |
| Resolution | Completed [ 1 ] |
Hide
Ellie W (Inactive)
added a comment -
Permalink
This is showing as credited on the Swift system
Show
Ellie W (Inactive)
added a comment - This is showing as credited on the Swift system
| Attachment | 10.2.16.png [ 110961 ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | 465182 |
Invoiced Swift and Requested Payment - 465182
Show
Ellie W (Inactive)
added a comment - Invoiced Swift and Requested Payment - 465182
| Priority | Normal [ 21 ] | Low [ 22 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
| Attachment | SKM_C224e16012210150.pdf [ 109815 ] |
Steve attended, work complete. Worksheet attached.
Show
Nikki Curtis (Inactive)
added a comment - Steve attended, work complete. Worksheet attached.
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 18/Jan/16 | |
| Plot |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Adrienne Barwell [ adrienne ] |
Swift have acknowledged this claim. Screenshot attached.
Show
Nikki Curtis (Inactive)
added a comment - Swift have acknowledged this claim. Screenshot attached.
| Attachment | Swift ACK claim.png [ 109814 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
I have resubmitted this claim
Show
Adrienne Barwell (Inactive)
added a comment - I have resubmitted this claim
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
Steve says that this unit has been plumbed in and there is no issue with the shower waste, however, if the site complain, we would take out the shower waste and refit it straight and reseal
Show
Adrienne Barwell (Inactive)
added a comment - Steve says that this unit has been plumbed in and there is no issue with the shower waste, however, if the site complain, we would take out the shower waste and refit it straight and reseal
No photograph taken
Show
Adrienne Barwell (Inactive)
added a comment - No photograph taken
| Status | Submitted [ 10001 ] | Awaiting Customer Info [ 10012 ] |
Swift have asked us to confirm what we will be doing to resolve this
Show
Adrienne Barwell (Inactive)
added a comment - Swift have asked us to confirm what we will be doing to resolve this
This does not need parts, we should be able to refit, once we have authorisation
Show
Adrienne Barwell (Inactive)
added a comment - This does not need parts, we should be able to refit, once we have authorisation
submitted to Swift (awaiting photographs from Wally)
Show
Adrienne Barwell (Inactive)
added a comment - - edited submitted to Swift (awaiting photographs from Wally)
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | SBH005156 |
| Assignee | Nikki Curtis [ nikkic ] | Debbie Bartlett [ debbieb ] |
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Mr G Braddick | |
| Park_Postcode | EX39 1JS | |
| Park_Email | johncooke@braddicks.co.uk | |
| Park_Phone | 01237 473263 | |
| Park_Code | BRAD01 | |
| Park_Key_Account | No | |
| Park_City | Westward Ho! | |
| Park_Address | Merley Road |