Details
-
Type:
Toilet/Shower (8 Weeks)
-
Status: Complete
-
Priority:
Normal
-
Resolution: Completed
-
Labels:None
-
Responsibility:Manufacturer Attending
-
Plot:Lundy view 102
-
Hire_or_Retail:Hire_fleet
-
Serial:020535h
-
Manufacturer:Swift
-
Model:Bordeaux
-
Year:2016
-
Size:38x12
-
ID Number:SBH005157
-
Status Colour:
Complete
-
Stock_Number:31654
-
Times Scheduled:1
-
Park_Company:Braddicks Holiday Centre Ltd
-
Park_Postcode:EX39 1JU
-
Park_Contact:Mr G Braddick
-
Park_Phone:01237 473263
-
Park_Email:johncooke@braddicks.co.uk
-
Park_Code:BRAD01
-
Park_Key_Account:Yes
-
SLA Status:
Issue Links
- Same Van
-
PDI-1286
pdi to be carried out
-
- Done
-
1. |
Update Customer |  |
Complete | Debbie Bartlett (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Mr G Braddick | |
| Park_Postcode | EX39 1JS | |
| Park_Email | johncooke@braddicks.co.uk | |
| Park_Phone | 01237 473263 | |
| Park_Code | BRAD01 | |
| Park_Key_Account | No | |
| Park_City | Westward Ho! | |
| Park_Address | Merley Road |
| Assignee | Nikki Curtis [ nikkic ] | Debbie Bartlett [ debbieb ] |
| Attachment | SWIFT-10073 photo no 2 shower.jpg [ 109085 ] | |
| Attachment | SWIFT-10073 photo shower.jpg [ 109086 ] |
| Due Date | 04/Mar/16 | 07/Mar/16 |
| Hire_or_Retail | Hire_fleet [ 10250 ] | |
| Responsibility | SurfBay Attending [ 10042 ] | RTM [ 10043 ] |
| Attachment | screenshot-1.png [ 109087 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | SBH005157 |
Hide
Lorraine Pryor (Inactive)
added a comment -
Permalink
This was reported by Preston on the PDi I have report this into Swift today to say please refer or send a swift engineer to repair.
Show
Lorraine Pryor (Inactive)
added a comment - This was reported by Preston on the PDi I have report this into Swift today to say please refer or send a swift engineer to repair.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
This has been acknowledged by Swift, their engineer will attend
Show
Adrienne Barwell (Inactive)
added a comment - - edited This has been acknowledged by Swift, their engineer will attend
| Responsibility | RTM [ 10043 ] | Manufacturer Attending [ 10045 ] |
Swift have asked for additional information regarding the seal on this claim
Show
Adrienne Barwell (Inactive)
added a comment - Swift have asked for additional information regarding the seal on this claim
I have been out to look at the shower door on a van in the yard, I cannot tell whether it is the white plastic insert trim that is hanging out, or whether it is the magnet. Claire is going to ring him and find out.
Show
Adrienne Barwell (Inactive)
added a comment - I have been out to look at the shower door on a van in the yard, I cannot tell whether it is the white plastic insert trim that is hanging out, or whether it is the magnet. Claire is going to ring him and find out.
I have spoken to Steve he has advised that this is the white infill seal that covers the screws (on the fixed end) He has tried to refit it, but it will not fit and stay in the gap
Show
Adrienne Barwell (Inactive)
added a comment - I have spoken to Steve he has advised that this is the white infill seal that covers the screws (on the fixed end) He has tried to refit it, but it will not fit and stay in the gap
| Attachment | response to Reece's query.png [ 109420 ] |
I have e-mailed Reece advising him that it is the white infill strip.
Show
Adrienne Barwell (Inactive)
added a comment - I have e-mailed Reece advising him that it is the white infill strip.
Swift have ack engineer's to attend site01/02/2016.
Show
Debbie Bartlett (Inactive)
added a comment - Swift have ack engineer's to attend site01/02/2016.
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Adrienne Barwell [ adrienne ] |
Swift engineer attending next week
Show
Adrienne Barwell (Inactive)
added a comment - Swift engineer attending next week
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 01/Feb/16 | |
| Plot |
| Assignee | Adrienne Barwell [ adrienne ] | Debbie Bartlett [ debbieb ] |
Swift ack job complete. Screen shot attached.
Show
Debbie Bartlett (Inactive)
added a comment - Swift ack job complete. Screen shot attached.
| Attachment | ack job complete.png [ 110754 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Debbie Bartlett [ debbieb ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2d 21h 7m | 1 | Lorraine Pryor (Inactive) | 11/Jan/16 10:43 AM | |||||
|
2d 2h 11m | 1 | Adrienne Barwell (Inactive) | 13/Jan/16 12:55 PM | |||||
|
16d 2h 52m | 1 | Adrienne Barwell (Inactive) | 29/Jan/16 3:47 PM | |||||
|
1m 9s | 1 | Adrienne Barwell (Inactive) | 29/Jan/16 3:48 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 29/Jan/16 3:48 PM | |||||
|
15s | 1 | Adrienne Barwell (Inactive) | 29/Jan/16 3:49 PM | |||||
|
9d 23h 6m | 1 | debbieb | 08/Feb/16 2:55 PM | |||||
|
3s | 1 | debbieb | 08/Feb/16 2:55 PM | |||||
|
5s | 1 | debbieb | 08/Feb/16 2:55 PM | |||||
|
4s | 1 | debbieb | 08/Feb/16 2:55 PM |
