Swift
  1. Swift
  2. SWIFT-10075

PDI reports damage to front door- cut marks on handle

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          RTM
        • Plot:
          Lundy view 108
        • Hire_or_Retail:
          Hire_fleet
        • Serial:
          020528h
        • Manufacturer:
          Swift
        • Model:
          Bordeaux
        • Year:
          2016
        • Size:
          38x12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31647
        • Times Scheduled:
          0
        • Park_Company:
           Braddicks Holiday Centre Ltd
        • Park_Postcode:
          EX39 1JU
        • Park_Contact:
          Mr G Braddick
        • Park_Phone:
          01237 473263
        • Park_Email:
          johncooke@braddicks.co.uk
        • Park_Code:
          BRAD01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Issue Links

          Same Van

          PDI (2 weeks) - PDI (2 weeks) PDI-1233 pdi to be carried out

          • Normal - Normal Priority
          • Done

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Awaiting Customer Info Awaiting Customer Info
            		2d 20h 18m 1 Lorraine Pryor (Inactive) 11/Jan/16 9:58 AM
            Awaiting Customer Info Awaiting Customer Info Submitted Submitted
            		20m 53s 1 Lorraine Pryor (Inactive) 11/Jan/16 10:19 AM
            Submitted Submitted Acknowledged Acknowledged
            		4d 3h 27m 1 Nikki Curtis (Inactive) 15/Jan/16 1:47 PM
            Acknowledged Acknowledged Rejected Rejected
            		14d 2h 2m 1 Adrienne Barwell (Inactive) 29/Jan/16 3:49 PM
            Rejected Rejected Resolved Resolved
            		6s 1 Adrienne Barwell (Inactive) 29/Jan/16 3:49 PM
            Resolved Resolved Complete Complete
            		4s 1 Adrienne Barwell (Inactive) 29/Jan/16 3:49 PM
            Adrienne Barwell (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Adrienne Barwell (Inactive) made changes -
            Status Rejected [ 10002 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Adrienne Barwell (Inactive) made changes -
            Status Acknowledged [ 10005 ] Rejected [ 10002 ]
            Nikki Curtis (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Hide
            Permalink
            Nikki Curtis (Inactive) added a comment -
            Rejected if the site should come back and complain we will treat this as Goodwill.
            Show
            Nikki Curtis (Inactive) added a comment - Rejected if the site should come back and complain we will treat this as Goodwill.
            Lorraine Pryor (Inactive) made changes -
            Link This issue Same Van PDI-1233 [ PDI-1233 ]
            Lorraine Pryor (Inactive) made changes -
            Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
            Lorraine Pryor (Inactive) made changes -
            Attachment SWIFT-10075 photo handle.pdf [ 109084 ]
            Hide
            Permalink
            Lorraine Pryor (Inactive) added a comment -
            we don't have a photo so we had to try and find one to use to process the claim
            Show
            Lorraine Pryor (Inactive) added a comment - we don't have a photo so we had to try and find one to use to process the claim
            Lorraine Pryor (Inactive) made changes -
            Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
            Lorraine Pryor (Inactive) made changes -
            Hire_or_Retail Hire_fleet [ 10250 ]
            Responsibility SurfBay Attending [ 10042 ] RTM [ 10043 ]
            Hide
            Permalink
            Lorraine Pryor (Inactive) added a comment -
            This issue was reported today and picked up by Preston, he has not taken any photo of the issue so I'm unable to submit the claim on Connect.
            I will need a photo of the door handles to attached to claim that will be RTM.
            Will issue a work sheet to ask Steve to Take one as his will be their tomorrow.
            Show
            Lorraine Pryor (Inactive) added a comment - This issue was reported today and picked up by Preston, he has not taken any photo of the issue so I'm unable to submit the claim on Connect. I will need a photo of the door handles to attached to claim that will be RTM. Will issue a work sheet to ask Steve to Take one as his will be their tomorrow.
            Lorraine Pryor (Inactive) made changes -
            Due Date 05/Feb/16 08/Feb/16
            Nikki Curtis (Inactive) made changes -
            Assignee Nikki Curtis [ nikkic ] Debbie Bartlett [ debbieb ]
            Nikki Curtis (Inactive) made changes -
            Field Original Value New Value
            Park_Contact Mr G Braddick
            Park_Postcode EX39 1JS
            Park_Email johncooke@braddicks.co.uk
            Park_Phone 01237 473263
            Park_Code BRAD01
            Park_Key_Account No
            Park_City Westward Ho!
            Park_Address Merley Road
            Nikki Curtis (Inactive) created issue -

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved: