Details
-
Type:
Missing items (4 weeks)
-
Status: Complete
-
Priority:
Low
-
Resolution: Completed
-
Labels:None
-
Responsibility:SurfBay Attending
-
Hire_or_Retail:Hire_fleet
-
Serial:020558h
-
Manufacturer:Swift
-
Model:Loire
-
Year:2016
-
Size:32x10
-
ID Number:SBH005177
-
Status Colour:
Complete
-
Stock_Number:31807
-
Times Scheduled:1
-
Park_Company:Woolacombe Sands
-
Park_Postcode:EX34 7AF
-
Park_Phone:01271870569
-
Park_Code:WOOL02
-
Park_Key_Account:Yes
-
SLA Status:
-
SLA: Open Jobs Overdue Status:
1. |
Update Customer |  |
Complete | Debbie Bartlett (Inactive) | |
2. |
Update Customer | |
Complete | Debbie Bartlett (Inactive) |
Activity
Awaiting credit for travel and need to check material costs,
Show
Adrienne Barwell (Inactive)
added a comment - Awaiting credit for travel and need to check material costs,
Credited 1678469
Show
Adrienne Barwell (Inactive)
added a comment - Credited 1678469
invoice 467042
Show
Adrienne Barwell (Inactive)
added a comment - invoice 467042
completed.
Show
Charleen Sibley
added a comment - completed.
Steve to attend
Show
Adrienne Barwell (Inactive)
added a comment - Steve to attend
recieved 2 lightshades from swift, issued worksheet as these break in the post
Show
Claire Folland
added a comment - recieved 2 lightshades from swift, issued worksheet as these break in the post
Parts due next week
Show
Adrienne Barwell (Inactive)
added a comment - Parts due next week
Ordred on the Swift system, 2 lampshades.
Show
Charleen Sibley
added a comment - Ordred on the Swift system, 2 lampshades.
This has been authorised
Show
Adrienne Barwell (Inactive)
added a comment - This has been authorised
I have resubmitted this claim to swift and placed the shades on order.
Show
Debbie Bartlett (Inactive)
added a comment - I have resubmitted this claim to swift and placed the shades on order.
This has been authorised but there are no parts on order for this claim, I will refer this back to Debbie
Show
Adrienne Barwell (Inactive)
added a comment - This has been authorised but there are no parts on order for this claim, I will refer this back to Debbie
Swift have authorised this claim, its sitting on request payment
Show
Debbie Bartlett (Inactive)
added a comment - - edited Swift have authorised this claim, its sitting on request payment
.
I requested a parts number, parts number received. Ordered placed.
Show
Debbie Bartlett (Inactive)
added a comment - I requested a parts number, parts number received. Ordered placed.
The park have emailed photos across. Please find attached.
Show
Debbie Bartlett (Inactive)
added a comment - The park have emailed photos across. Please find attached.
Swift have ack this claim, we are waiting on the park to email the photos of the lamp shades they require as is a special order.
Show
Debbie Bartlett (Inactive)
added a comment - Swift have ack this claim, we are waiting on the park to email the photos of the lamp shades they require as is a special order.
I have spoken to Paul at Swift, He has spoken to Reece and this claim will be authorised. He is also going to speak to the warranty team and inform them that we have 2 weeks grace not 72 hours.
Show
Debbie Bartlett (Inactive)
added a comment - I have spoken to Paul at Swift, He has spoken to Reece and this claim will be authorised. He is also going to speak to the warranty team and inform them that we have 2 weeks grace not 72 hours.
Not reported within 72 hours. I have informed Debbie and she will contact Swift to get this overturned
Show
Adrienne Barwell (Inactive)
added a comment - Not reported within 72 hours. I have informed Debbie and she will contact Swift to get this overturned
Chased Swift for the travel element