Swift
  1. Swift
  2. SWIFT-10096

PDI reports Top drawer scratched on the Robe drawer unit in master bedroom

        Details

        • Type: Bedroom Furniture (8 Weeks) Bedroom Furniture (8 Weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Serial:
          020541h
        • Manufacturer:
          Swift
        • Model:
          Bordeaux
        • Year:
          2016
        • Size:
          38x12
        • ID Number:
           SBH005161
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31660
        • Times Scheduled:
          2
        • Park_Company:
           Braddicks Holiday Centre Ltd
        • Park_Postcode:
          EX39 1JU
        • Park_Contact:
          Mr G Braddick
        • Park_Phone:
          01237 473263
        • Park_Email:
          johncooke@braddicks.co.uk
        • Park_Code:
          BRAD01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. PDF File
          SKM_C224e16012211240.pdf
          251 kB
          Nikki Curtis
        1. swift authorised claim.png
          289 kB
        2. claim submitted to swift.png
          278 kB
        3. 10.2.16.png
          244 kB

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		2h 17m 1 debbieb 11/Jan/16 2:18 PM
          Submitted Submitted Acknowledged Acknowledged
          		3d 22h 52m 1 debbieb 15/Jan/16 1:10 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		46m 6s 1 debbieb 15/Jan/16 1:56 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		21m 14s 1 debbieb 15/Jan/16 2:17 PM
          Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
          		3s 1 debbieb 15/Jan/16 2:17 PM
          Engineer Visit Rescheduled Engineer Visit Rescheduled Issue Invoice Issue Invoice
          		6d 21h 23m 1 Nikki Curtis (Inactive) 22/Jan/16 11:41 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		4d 22h 58m 1 temp 27/Jan/16 10:39 AM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		14d 5h 5m 1 temp 10/Feb/16 3:45 PM
          Resolved Resolved Complete Complete
          		5s 1 temp 10/Feb/16 3:45 PM
          Ellie W (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Ellie W (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Nikki Curtis [ nikkic ]
          Resolution Completed [ 1 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          This is showing as Credited on the Swift system
          Show
          Ellie W (Inactive) added a comment - This is showing as Credited on the Swift system
          Ellie W (Inactive) made changes -
          Attachment 10.2.16.png [ 110972 ]
          Ellie W (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 465188
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Invoiced Swift and Requested Payment - 465188
          Show
          Ellie W (Inactive) added a comment - Invoiced Swift and Requested Payment - 465188
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Low [ 22 ]
          Nikki Curtis (Inactive) made changes -
          Status Engineer Visit Rescheduled [ 10010 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Nikki Curtis (Inactive) made changes -
          Attachment SKM_C224e16012211240.pdf [ 109827 ]
          Hide
          Permalink
          Nikki Curtis (Inactive) added a comment -
          Steve has attended, work complete. Worksheet attached.
          Show
          Nikki Curtis (Inactive) added a comment - Steve has attended, work complete. Worksheet attached.
          Debbie Bartlett (Inactive) made changes -
          Times Scheduled 1 2
          Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
          Plot
          Debbie Bartlett (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Debbie Bartlett (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Debbie Bartlett [ debbieb ] Adrienne Barwell [ adrienne ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Swift authorised this claim. Job sheet printed and filed.
          Show
          Debbie Bartlett (Inactive) added a comment - Swift authorised this claim. Job sheet printed and filed.
          Debbie Bartlett (Inactive) made changes -
          Attachment swift authorised claim.png [ 109476 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Swift have ACK this claim. Screen shot attached.
          Show
          Debbie Bartlett (Inactive) added a comment - Swift have ACK this claim. Screen shot attached.
          Debbie Bartlett (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Debbie Bartlett (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Claim submitted to swift screen shot attached.
          Show
          Debbie Bartlett (Inactive) added a comment - Claim submitted to swift screen shot attached.
          Debbie Bartlett (Inactive) made changes -
          Attachment claim submitted to swift.png [ 109123 ]
          Debbie Bartlett (Inactive) made changes -
          ID Number  SBH005161
          Nikki Curtis (Inactive) made changes -
          Assignee Nikki Curtis [ nikkic ] Debbie Bartlett [ debbieb ]
          Nikki Curtis (Inactive) made changes -
          Field Original Value New Value
          Park_Contact Mr G Braddick
          Park_Postcode EX39 1JS
          Park_Email johncooke@braddicks.co.uk
          Park_Phone 01237 473263
          Park_Code BRAD01
          Park_Key_Account No
          Park_City Westward Ho!
          Park_Address Merley Road
          Nikki Curtis (Inactive) created issue -

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: